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Shilo Inns Mammoth Lakes

2.5 star property

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Photo gallery for Shilo Inns Mammoth Lakes

Lake
Exterior
Fireplace
Free daily buffet breakfast
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2963 Main St, Mammoth Lakes, CA, 93546
  • Place, Mammoth Lakes Welcome Center
    ‪7 min walk‬
  • Place, Village Gondola Station
    ‪3 min drive‬
  • Place, Mammoth Mountain Ski Resort
    ‪10 min drive‬
  • Airport, Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Superior Room, 2 Queen Beds

7.8 out of 10
Good
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Superior Room, 1 King Bed

7.4 out of 10
Good
(54 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room 2 Queen Beds (WheelChair Accessible)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room 2 Queen Beds (WheelChair Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Queen Beds (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room 2 Queen Beds (Pet Friendly)

7.2 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 1 King Bed (Pet Friendly)

7.2 out of 10
Good
(25 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room 1 King Bed (WheelChair Accessible)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room 1 King Bed (WheelChair Accessible)

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area

Mammoth Mountain Inn

  • Pool
  • Hot tub
  • Pet-friendly
  • Restaurant
4.1 out of 5, Very good, 1,139 reviews
Mammoth Mountain Inn

About this property

Shilo Inns Mammoth Lakes

Hotel with free breakfast, a quick walk to Mammoth Lakes Welcome Center
This smoke-free hotel features a sauna, coffee/tea in a common area and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.
Shilo Inns Mammoth Lakes offers 72 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. This Mammoth Lakes hotel provides complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Shilo Inns Mammoth Lakes's great location. During your stay, you're just a quick walk from Mammoth Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, locker space and a computer
  • On-site recreation includes a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 8 minutes by foot from Mammoth Lakes Welcome Center and a 3-minute drive from Village Gondola Station
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A sauna, a vending machine, and multilingual staff are also featured at Shilo Inns Mammoth Lakes. Free self parking is available.

This Mammoth Lakes hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Games
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Seasonal Road Closure Notice: HWY 120 (Tioga Pass) generally closes for the winter from late October through late June. Daily closures can also occur during periods of inclement weather in spring and fall. The Eastern entrance to Yosemite National Park is located 45 minutes from Mammoth Lakes. Yosemite's Eastern Gate or Tuolumne Meadows is not accessible when Tioga Pass is closed. All other Yosemite National Park entrances are open year round. Guests are advised to check local road conditions/closures before travel with the California Department of Transportation at www.dot.ca.gov or by calling 800-427-7623.

Renovations and closures

The property will be renovating from 12 August 2024 to 29 March 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shilo Inn Suites Hotel Mammoth Lakes
Shilo Inn Suites Mammoth Lakes
Mammoth Lakes Shilo Inn
Shilo Inn Mammoth Lakes
Shilo Inn Suites Mammoth Lakes Hotel Mammoth Lakes
Shilo Inn Suites Mammoth Lakes Hotel
Shilo Inn Suites
Shilo Suites Mammoth Lakes
Shilo Inns Mammoth Lakes Hotel
Shilo Inn Suites Mammoth Lakes
Shilo Inns Mammoth Lakes Mammoth Lakes
Shilo Inns Mammoth Lakes Hotel Mammoth Lakes

Reviews

Shilo Inns Mammoth Lakes Reviews

7.0

Good

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 266 out of 1014 reviews
Rating 8 - Good. 255 out of 1014 reviews
Rating 6 - Okay. 223 out of 1014 reviews
Rating 4 - Poor. 174 out of 1014 reviews
Rating 2 - Terrible. 96 out of 1014 reviews

Reviews

6/10 Okay

OSMAN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

dan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay here!

This hotel was ancient and run down. When we stayed it had construction supplies all over and blocked our window. The hallway carpet was horrible and it was just plain dirty. Had we known about the construction and condition we would not have booked a room there at all. The pictures online didn't show that. And to us it was over priced.
Stayed 1 night in Jun 2025

6/10 Okay

OSMAN

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

James

Liked: Staff & service
tied for worst breakfast ever
Stayed 1 night in Jun 2025

6/10 Okay

TODD

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great. The window ledge was unpainted and unsanded plywood, not safe at all. When we got there I was looking forward to the pool and jacuzzi but it was under a massive renovation which was never disclosed when booking the room. When I mentioned that to the staff they said shrugged their shoulders.
Stayed 2 nights in Jun 2025

6/10 Okay

crystal

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very underwhelming. Old but under construction so they may be trying to remedy that. Breakfast was very lack luster. Was good enough for a quick one night stay but other than that I would not recommend.
Stayed 1 night in Jun 2025

8/10 Good

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just passing through and this was a good and clean option. There is a Starbucks right next to it whaich was convenient
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice and comfortable

Place is getting a big facelift, lots of construction. That being said it was quiet and comfortable and the staff was very nice and accommodating. Great staff. Thanks
Stayed 2 nights in Jun 2025

8/10 Good

Leelavathy

Liked: Staff & service
Disliked: Property conditions & facilities
Carpet needs to be changed. Very dirty
Stayed 1 night in Jun 2025

2/10 Terrible

Chad

Stayed 3 nights in Jun 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Undergoing maintenance. Lots of noise from construction.
Stayed 1 night in Jun 2025

10/10 Excellent

Siranuysh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😍
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
this hotel was so overpriced the weekend we stayed there the whole hotel was old and dirty the bathroom tub/shower was gross the toilet didn’t flush the room smelled I think the mattress was from 1982 the fact that I spent almost 300$ for one night in this crap hole place is disgusting. a comparable price for this room should have been about $125 not $290 which I was charged
Stayed 1 night in Jun 2025

4/10 Poor

Dwight

Travelled with family
Disliked: Amenities, property conditions & facilities
Old,dirty, staff not friendly, never again
Stayed 1 night in Jun 2025

2/10 Terrible

Brandon

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
I never leave reviews because I’m honestly too lazy. But this experience was so bad I felt like I had to. There were roaches in the room on multiple days, and black mold in the bathroom. Ceiling tiles were open, exposing mold and filth in the ceiling too. Because of the roaches and mold, they had to move us to another room — but that room also had mold. We left the very next morning. This was easily the worst and most poorly maintained place I’ve ever stayed. It was dirty and disgusting. The walls had weird fluids on them, the floors looked like they had never been cleaned, and even the finishings around the window were missing, exposing bare wood framing. It honestly felt unsafe to stay in. The only remotely positive part of the experience was one person at the front desk who genuinely tried to help. Other than that, it was terrible. The manager promised me a refund but never called me back. I tried calling multiple times over several weeks with no response. I’m currently trying to get my money back for this stay. This place shouldn’t even be allowed to stay open in the condition it’s in. My friend has other pictures of the ceiling mold, roaches, and the other bathroom. I will try to upload those later.
Stayed 3 nights in Feb 2025

6/10 Okay

Pamela

Liked: Staff & service
Overall it was fine. We were disappointed to find out the hotel was under renovations and the pool was closed for construction we were not notified beforehand so had to find other things for the mids to do. The breakfast has pretty good.
Stayed 4 nights in Jun 2025

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Robert, St. Helena

Travelled with partner
Disliked: Property conditions & facilities
Difficult to locate location of Inn because construction activities are blocking former signage. Why no temporary sign in location visible from street??? Parking difficult due to construction worker vehicles. Staff was helpful and friendly. Breakfast well prepared and plenty available. Front entry doors difficult to open. No advance notice on line of construction activities.
Stayed 1 night in Jun 2025

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness
overall very nice! room was spacious and clean. the hotel itself is a little run down but it was a great location and the staff was nice.
Stayed 1 night in Jun 2025

6/10 Okay

Cory

Liked: Staff & service
Disliked: Property conditions & facilities
The building is undergoing major construction which we had no knowledge of ahead of time. Pool/hot tub was inaccessible, big disappointment. Tile in our bathroom was cracked/cracking, air conditioning unit cover is coming off, curtains have visible holes from wear/insect damage. Several common areas had wallpaper peeling off the wall, everything is very old, the entire complex is in desperate need of a refresh.
Stayed 1 night in Jun 2025

4/10 Poor

Shirley

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The hotel outside looks like they are remodeling. Small breakfast included. The people who clean they do a good job. The rooms are terrible. I did stay only one night. They room are dirty, old worse than a homeless shelter. Sofa dirty. Carpet dirty, Mattress old. I hate writing reviews, but this time i decided to do it. I paid 175 +35 pet. For a room in a very bad conditions. The pictures online are not the same. This hotel should $55.00 at nights. I'M DISSAPOINTED....
Stayed 1 night in Jun 2025

6/10 Okay

Christopher, Guernsey

Travelled with group
Liked: Cleanliness
No signage
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Stayed 1 night in Jun 2025

2/10 Terrible

Lucy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible they should of said that they where remodeling would of stay some place else
Stayed 2 nights in Jun 2025

8/10 Good

Melissa

Stayed 1 night in May 2025