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a&o Manchester City Centre

Property class: 3

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Photo gallery for a&o Manchester City Centre

Serves breakfast, lunch and dinner
Lobby sitting area
Exterior
Shower, eco-friendly toiletries, hair dryer, towels
1 bedroom, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
21 Dickinson Street, Manchester, England, M1 4LX
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Manchester Palace Theatre
    ‪4 min walk‬
  • Place, Deansgate
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪38 min drive‬

Room options

View all photos for Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Twin Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room Single Use

1 bedroom, in-room safe, desk, blackout curtains

Twin Room Single Use

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, desk, blackout curtains

Double Room

7.4 out of 10
Good
(18 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

1 bedroom, in-room safe, desk, blackout curtains

Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Family Room

1 bedroom, in-room safe, desk, blackout curtains

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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About this property

a&o Manchester City Centre

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and gift shops/newsstands. Housekeeping is available on request.
A&o Manchester City Centre offers 164 accommodations with a hairdryer and free toiletries. This Manchester hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include baths or showers. Housekeeping is provided on request.
A&o Manchester City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a gift shop, a computer and multilingual staff
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Canal Street and 8 minutes on foot from Piccadilly Gardens
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and a television in common area are also featured at the family-friendly a&o Manchester City Centre.

This 3-star Manchester hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Breakfast Room – On-site lobby lounge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Breakfast Room

Things to do

  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • Lift

More

  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 13 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Pet fee: GBP 13 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Manchester Centre
Novotel Manchester Centre
Accor Manchester Centre
Manchester Novotel
Novotel Manchester Centre Hotel Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Centre Manchester
Novotel Manchester Centre Hotel Manchester

a&o Manchester City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1026 reviews
Rating 8 - Good. 323 out of 1026 reviews
Rating 6 - Okay. 111 out of 1026 reviews
Rating 4 - Poor. 42 out of 1026 reviews
Rating 2 - Terrible. 36 out of 1026 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

ALBERT

Liked: Cleanliness
Disliked: Staff & service
Nice no more
Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Clean room, yummy breakfast, good location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
What makes a stay for us is the customer service, in this hotel excellent. I am sad thos particular hotel will no longer be a Novotel . I wont be usibg a Hostel, sorry not my thibg. Please do keep on the amazing staff
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

8/10 Good

Clarence

Liked: Cleanliness, amenities, property conditions & facilities
Got stuck in the elevator
Stayed 3 nights in Oct 2025

8/10 Good

Eifion

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

8/10 Good

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Maxim I, NAPLES

Stayed 2 nights in Dec 2025

8/10 Good

Dave

Stayed 1 night in Dec 2025

10/10 Excellent

Tushar

Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Large spotless room, excellent location
Stayed 2 nights in Sep 2025

10/10 Excellent

Milly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Stayed 2 nights in Sep 2025

8/10 Good

Elliot

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good. USB ports next to bed didnt work though which was frustrating
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Linda

Business traveller
Disliked: Property conditions & facilities

Disappointing quality for a Novotel

Room carpet and curtains were dusty an didn’t give a clean appearance. Very outdated facilities, such as bathroom and separate WC. The usb charging plug did not work. Very limited breakfast options for gluten and lactose intolerance. No Lactose free yoghurt, for example.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel from Malta to Manchester frequently, and I always choose the Novotel Manchester Centre for my accommodation. It is centrally located, the room rates per night are very reasonable, the staff are friendly, and the rooms are always clean and tidy. Breakfast is also good and includes a lot of items. Highly recommended for those traveling with family, especially children.
Stayed 2 nights in Sep 2025

8/10 Good

Nicholas

Stayed 1 night in Aug 2025

10/10 Excellent

Rylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay with my partner was amazing here, would definitely recommend to anyone interested. Will be staying again in the future for sure.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025