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Mercure Manchester Piccadilly Hotel

4.0 star property

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Photo gallery for Mercure Manchester Piccadilly Hotel

Relax in a stylish lounge with sofas, armchairs, and a bean bag chair, taking in the panoramic city view.
Relax in a serene outdoor space with comfortable seating and lush greenery.
Enjoy a stylish retreat with a polished desk, comfortable bed, and modern amenities.
Enjoy a panoramic city view from this dining area with floor-to-ceiling windows.
Experience the Mercury Hotel's striking entrance and curved facade.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service

Explore the area

Map
Portland Street, Manchester, England, M1 4PH
  • Manchester Arndale
    ‪8 min walk‬
  • Manchester Palace Theatre
    ‪9 min walk‬
  • AO Arena
    ‪12 min walk‬
  • Manchester (MAN)
    ‪18 min drive‬

Room options

View all photos for Family Room

1 bedroom, in-room safe, desk, iron/ironing board

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Privilege, Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds

7.8 out of 10
Good
(15 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room (High Floor)

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(57 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Manchester Piccadilly Hotel

Hotel with a restaurant, a quick walk to Manchester Palace Theatre
A restaurant, a health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and conference space. Housekeeping is available on request.
Mercure Manchester Piccadilly Hotel offers 280 accommodations with a safe and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Manchester Piccadilly Hotel. During your stay, you're just a quick walk from Piccadilly Gardens. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy British cuisine and garden views while dining at Level 3
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Manchester Palace Theatre and Manchester Arndale
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8816 square feet (819 square metres) and includes conference space. A health club, a terrace, and a vending machine are also featured at the business-friendly Mercure Manchester Piccadilly Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Manchester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Level 3 – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 20 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Level 3

Things to do

  • Bicycle rentals
  • Health club

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 8,816 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Manchester Mercure Hotel
Manchester Mercure Piccadilly Hotel
Manchester Piccadilly Hotel Mercure
Mercure Manchester
Mercure Manchester Piccadilly
Mercure Manchester Piccadilly Hotel
Mercure Piccadilly
Mercure Piccadilly Hotel
Mercure Piccadilly Hotel Manchester
Piccadilly Mercure Hotel
Mercure Manchester Piccadilly
Mercure Manchester Piccadilly Hotel Hotel
Mercure Manchester Piccadilly Hotel Manchester
Mercure Manchester Piccadilly Hotel Hotel Manchester

Mercure Manchester Piccadilly Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 323 out of 1019 reviews
Rating 8 - Good. 246 out of 1019 reviews
Rating 6 - Okay. 198 out of 1019 reviews
Rating 4 - Poor. 142 out of 1019 reviews
Rating 2 - Terrible. 110 out of 1019 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Paid for late check out and had a do not disturb sign up. Housekeeping manager came into the room without knocking within 30 mins of original check out time challenging us and making us feel uncomfortable, shouting from behind the door. We checked out straight away and were refused a refund of the late check out fees by reception staff. When we complained they said their manager would contact us but nothing! Ruined what was otherwise a great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Alastair

Stayed 1 night in Mar 2025

8/10 Good

Adele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night stay

Overnight stay with sister , staff gappy to see us back, Ian at Reception was welcoming, friendly and a laugh as always sad to see him leaving. Rose at Restaurant cheerful, friendly as always. All staff friendly from start to finish.
Stayed 1 night in Apr 2025

2/10 Terrible

Connor

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Never visiting again

First room had no hot water. Reception looked disbeliving and bored when I complained, manager who was stood next to receptionist took no interest in the issue at all untill I requested some kind of refund as well as being moved to a different room with hot water. The room we were moved to was an oven and cooked us alive in the night. Both rooms, the WiFi was full signal but couldn't connect and even if you did manage to connect good look actually getting onto the Internet, same for the TV in the rooms. Ended up just using my tablet on 5G for entertainment on the evening. Parking is an extortionate £20 a night hidden fee.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort

Good city break

We had a couple of issues with our room, main one was no hot water. The staff, especially Ian were brilliant, moved us to another room and gave us a couple of free drink vouchers
Stayed 2 nights in Apr 2025

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Apr 2025

4/10 Poor

Susan

Disliked: Property conditions & facilities
I went here with my 11 year old daughter. I made a mistake with the booking booked it for 2 adults instead of 1 adult and i child thought when i got there they would change it for me but they never the receptionist was very rude with me and told me to pay it and charged me for my daughters breakfast even though she was ment to be free. They put us in a room in the 10 floor and the wifi didn't work there was a crack on the window. Stains in the carpet and marks in the bathroom paid £260 for two nights but wasnt worth the money wont stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Siripen

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre.

Work trip in Manchester City.
Stayed 2 nights in Mar 2025

4/10 Poor

Keith

Stayed 3 nights in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient for central Manchester
Stayed 1 night in Mar 2025

8/10 Good

Ronnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast buffet.!
Stayed 5 nights in Mar 2025

6/10 Okay

Dylan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jacob

Stayed 1 night in Mar 2025

8/10 Good

Colin

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of Manchester and breakfast was lovely with plenty of options to choose from. Will be staying here again
Stayed 1 night in Mar 2025

8/10 Good

Maduabuchi

Liked: Cleanliness
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Damian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great check in, very helpful, room comfortable and modern, bathroom did need a faclift though
Stayed 1 night in Mar 2025

4/10 Poor

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big spacious room
Stayed 1 night in Feb 2025