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I’M Hotel

5.0 star property

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Photo gallery for I’M Hotel

Outdoor pool, pool loungers
Creator video
View from room
Prestige | Minibar, in-room safe, desk, blackout curtains
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Laundry

Explore the area

View in a map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Place, Glorietta Mall
    ‪19 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪19 min walk‬
  • Place, Fort Bonifacio
    ‪5 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Minibar, in-room safe, desk, blackout curtains

Classic Studio

8.2 out of 10
Very good
(35 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

8.8 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige

Prestige | Minibar, in-room safe, desk, blackout curtains

Prestige

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Prestige - King

Executive Prestige - King | Minibar, in-room safe, desk, blackout curtains

Executive Prestige - King

8.6 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, blackout curtains

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom

  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Bedrooms

  • 82 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Prestige - Twin

Executive Prestige - Twin | Minibar, in-room safe, desk, blackout curtains

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

I’M Hotel

Luxury hotel with 4 restaurants and full-service spa
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
I’M Hotel offers 434 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Onsen Spa has 50 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at I’M Hotel. During your stay, you'll be within walking distance of Greenbelt Shopping Mall. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments or facials at Onsen Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Greenbelt Shopping Mall and 9 minutes from SM Mall of Asia
  • Airport shuttle service available for a fee
I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Makati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
I’M Hotel has 4 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 700 for adults and from PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
I’M Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 533 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sinchan, Ghaziabad

Stayed 1 night in Jul 2025

10/10 Excellent

Sinchan, Ghaziabad

Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Sinchan, Ghaziabad

Stayed 1 night in Jun 2025

10/10 Excellent

Sinchan, Ghaziabad

Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Jun 2025

10/10 Excellent

Sinchan, Ghaziabad

Stayed 2 nights in Jun 2025

4/10 Poor

Daniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
the hotel knew and had notice of very loud street party scheduled on Saturday and Saturday night that involved tremendous loud music that went into the room window
Stayed 3 nights in Jun 2025

10/10 Excellent

Melody

Stayed 3 nights in Jun 2025

10/10 Excellent

Sinchan, Ghaziabad

Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round a good place
Stayed 4 nights in Jun 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay
Stayed 1 night in Jun 2025

10/10 Excellent

Rommel

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, with very well kept room and bed very comfortable. The spa is amazing although higher priced. I would entertain staying there again in the future.
Stayed 3 nights in May 2025

2/10 Terrible

Xiaoqing

Business traveller
Liked: Cleanliness

Many choices in makati, but not this

The worse hotel in makati in value without a slightest doubt. The internet sucked all 6 days I stayed there, and it didn’t improve at all. The speed is that of the last century. Shameless to claim a 4/5 star hotel. The lobby is at most a motel level. The room service is so inadequate, you need to call many times to get what you need. Never again in this place.
Stayed 6 nights in May 2025

8/10 Good

Joseph

Stayed 6 nights in May 2025

10/10 Excellent

Angus

Stayed 4 nights in May 2025

10/10 Excellent

Alonso

Stayed 3 nights in May 2025

6/10 Okay

vijay

Stayed 1 night in May 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms. Clean. Pool is incredible. Friendly staff asked for more towels, and less then 5mins its was at the door. Walking distast to night clubs and shipping malls.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C&C

Comfort & Convenience
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort & Convenience

Location was convenient to my set itineraries. Staff were courteous … will definitely recommend to friends
Stayed 1 night in Apr 2025

10/10 Excellent

Marc Lexter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
q
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay here

Enjoyed our stay, wanted to go around Poblacion so it had the right location. Too bad they didnt offer discount for onsen spa which incidentally charged 500 pesos for a massage on a holiday :(
Stayed 2 nights in Apr 2025

6/10 Okay

Karthik

Business traveller
Disliked: Cleanliness, property conditions & facilities

Aging hotel needing a refresh

Aging hotel, slow service, and dirty in many spots.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hinesh

Stayed 1 night in Apr 2025