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The Charter House

Property class: 3.5

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Photo gallery for The Charter House

A rooftop bar with a modern design, featuring a black pergola, a bar counter, and several seating areas.
A waiter holding a tray with a glass and a bottle, standing at a table with a cup and salt shakers.
A rooftop terrace with potted plants, outdoor seating, and a view of tall buildings.
A hotel room with two beds, a large mirror, a wardrobe, a bedside table, a wall-mounted TV, and a window with curtains.
A spacious lobby with a reception desk, a grey sofa, and a balcony with decorative railings.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Place, Greenbelt Shopping Mall
    ‪1 min walk‬
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Glorietta Mall
    ‪5 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room

A hotel room with two beds, a large mirror, a wardrobe, a bedside table, a wall-mounted TV, and a window with curtains.

Superior Room

8.6 out of 10
Excellent
(40 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room (Greenbelt Mall View)

A modern hotel room with a large bed, bedside tables, a desk, and a window with curtains.

Premier Room (Greenbelt Mall View)

7.8 out of 10
Good
(28 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room (Greenbelt Mall View)

A modern hotel room with a large bed, a desk, and a television.

Family Room (Greenbelt Mall View)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for VIP Room

A modern hotel room with a dining area, a sofa, a bed, and a TV.

VIP Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

The Charter House

This smoke-free hotel features an outdoor pool, a restaurant and a rooftop terrace. WiFi in public areas is free. Additionally, a business centre, a meeting room and laundry facilities are on-site.
The Charter House offers 108 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Charter House. During your stay, you're just a quick walk from Greenbelt Shopping Mall. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at The Capiz Coffee Shop, a coffee shop that serves local and international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Greenbelt Shopping Mall and Ayala Center
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 10 AM.
The Capiz Coffee Shop – This coffee shop specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1250 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
The Charter House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 362 out of 876 reviews
Rating 8 - Good. 321 out of 876 reviews
Rating 6 - Okay. 132 out of 876 reviews
Rating 4 - Poor. 44 out of 876 reviews
Rating 2 - Terrible. 17 out of 876 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great food quick excellent service from the cafe…highly recommend !
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby shops, clean room, the staff were amazing, in an ideal location. Loved.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rubilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Wonderful staff! Great location! Excellent breakfast!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Numida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very convenient to shopping malls. Highly recommended.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cynthia Vera

Liked: Cleanliness, property conditions & facilities
Great location, friendly staff
Stayed 15 nights in Feb 2026
Verified review

10/10 Excellent

Jennilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location--shops, restaurants are just there.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

John Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, convenient location.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Joval Barretto

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and friendly staff, clean rooms, satisfying breakfast
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Vergie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff were effecient ans accomodating.The place is walking distance to shops.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, room is clean, great location. We love staying at this hotel
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Tom F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but good place
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Janette

Liked: Cleanliness, staff & service
The property is old but clean. And it’s close to the mall. The staff are very friendly and helpful.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

ELEANOR

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, nice customer service, polite, helpful always with a smile
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient and short walk to shopping malls. Clean and friendly staffs.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The staff are all very nice.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities
Our check-in is fast and room is ready.Our family room is clean, with toiletries and slippers. The staff are courteous, efficient and helpful. The plated breakfast features Filipino food they called " silog" . The best consideration of this hotel is its location- walking distance to shops and restaurants.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just fine. The breakfast was pretty good. The location is still the best selling point.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and a clean room.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best breakfasts we have had during our vacation. Would probably stay there again.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Vergie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived it was still early but may check in early, soon as a room was available we were able to. The front desk staff were helpful and effecient.The safety officers were attentive and friendly as well. The shops are walking distance from regular stuff to expensive stores.Lots of dining options, walking distance.The parks are walking distance as well.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Accessible to all amenities i.e restaurant,transportation and malls. Good rate c/w all day breakfast. In house restaurant is within the budget reach.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean the shower was “hot” for us foreigners lol. Staff were very accommodating and friendly. We didn’t eat dinner there but breakfast was nice and convenient. It’s not a buffet. The hotel itself shows its age in places but it’s still a very good solid 3.8 star hotel. I would recommend for sure. If booking here ask for a room not facing the main entrance as there is major construction work going on at night currently.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Hygie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with Charter house because Ive been a customer since 1986 I like the place because its near everything easy access and afgordable they have good breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Felicidad Benipayo

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, Clean Room. Next to Shopping Mall.
Stayed 5 nights in Jan 2026