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SureStay by Best Western Marion

2.5 star property

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Photo gallery for SureStay by Best Western Marion

Free daily buffet breakfast
Fitness facility
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1345 N Baldwin Ave, Marion, IN, 46952
  • Place, Matter Park
    ‪16 min walk‬
  • Place, Hostess House
    ‪5 min drive‬
  • Place, Indiana Wesleyan University
    ‪11 min drive‬
  • Airport, Muncie, IN (MIE-Delaware County)
    ‪48 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

SureStay by Best Western Marion

Along with coffee/tea in a common area, this hotel has a business centre and conference space. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
SureStay by Best Western Marion offers 62 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Marion. During your stay, you'll be within walking distance of Matter Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute drive from James Dean Memorial Theater and 7 minutes from Indiana Wesleyan University
  • Pets welcome for a fee
Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1087 square feet (101 square metres) and includes conference space. The business-friendly SureStay by Best Western Marion also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 1,087 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Marion

Comfort Suites Marion

Comfort Suites Hotel

Comfort Suites Marion

Comfort Suites Hotel Marion

SureStay by Best Western Marion Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 269 out of 513 reviews
Rating 8 - Good. 166 out of 513 reviews
Rating 6 - Okay. 46 out of 513 reviews
Rating 4 - Poor. 22 out of 513 reviews
Rating 2 - Terrible. 10 out of 513 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Nice bed. Spacious. Good room temperature
Stayed 1 night in Feb 2026

8/10 Good

James

Room was clean steph was courteous
Stayed 2 nights in Feb 2026

6/10 Okay

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The steam was great. Most of the staff was very nice. One of the two kitchen people are rude and made comments about people eating and was just very rude there was 2 hours of breakfast left, and she was making comments like I'm not putting no more food out there. This ain't and all you can eat buffet.And the lady was just making her and her husband a plate, and she only had one eye, and that lady was very rude to her
Stayed 1 night in Feb 2026

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The good is that the room was very clean and in good shape. However, the bed was hard as a rock. Ive hurt less after spending a night im my car or in the airport. The a "award winning breakfast" was also pretty sparse. I will not be staying at any best western properties in the future.
Stayed 1 night in Feb 2026

6/10 Okay

nicole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and the staff were absolutely amazing. Very very customer service oriented however, the breakfast was pretty meager . The pool was cold and the workout room the treadmill wasn’t working.. and the only other option they had was a bike and some weights so not a lot. You can tell they’re under construction and they’re trying to make the place look better so that’s good.
Stayed 1 night in Feb 2026

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
The lady at the desk at nite was wonderful. Room was clean
Stayed 1 night in Feb 2026

2/10 Terrible

Camden

Disliked: Cleanliness
Didn't get the room I paid for there was still trash in our room the pool was cold when they said it was heated and the breakfast sucked. Waste of money and my vacation days.......
Stayed 1 night in Jan 2026

4/10 Poor

Babette

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We were there over the Christmas holidays and I’ve stayed there several times before on Christmas Day. They did not have any breakfast and the next day. They only had a few items. Also, the year before I brought my pet and was charged for the stay a minimum fee however they have changed that now and they charge you per day. I wish they would’ve advertise that I would’ve stayed somewhere else.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alysa, Chewelah

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff. They didn’t refill breakfast though. Most stuff was gone by 7am
Stayed 3 nights in Jan 2026

10/10 Excellent

Devan

Stayed 1 night in Jan 2026

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
So many things aren’t working. The major one is TV reception. Unable to watch there is so much static and zigzag across the picture. The voice breaking so u can’t understand the dialogue. The lamps have receptacles to plug in electronic devices but they some too loose to use. The key cards to get into the room kept not working. The beds were comfortable and the staff is great.
Stayed 5 nights in Dec 2025

6/10 Okay

Vera

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had an issue with the staff I paid with a debit card which paid for the room when it ran the first time and they continued to try to run my card several times I even showed them the receipt that was emailed to me and showed that the money was taken off the card and they continued to try to run my card.
Stayed 1 night in Dec 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service
Room was very clean. Noisy based on it was right next to the breakfast area. Desk staff were very friendly and polite.
Stayed 1 night in Dec 2025

8/10 Good

Aaron

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Casey

Stayed 1 night in Dec 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay and was very pleased with the quality of my accommodations and the truly friendly staff. I didn't eat breakfast at the hotel, so I cannot rate that portion of my survey. Should I travel to Marion again I will certainly stay at Comfort Inn and Suites. I highly recommend it. Definitely worth it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Darrian

Travelled with family
Liked: Cleanliness, amenities
I appreciate that The staff were not being overbearing. They were very polite and helpful. I had several children for my daughter’s birthday sleepover and they got pretty rowdy but nobody was rude about it. The breakfast was excellent and the room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking feel really safe, breakfast,staff and the cleanness of the room was great
Stayed 1 night in Oct 2025

10/10 Excellent

Liam

Stayed 4 nights in Oct 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very pleasant at the front desk. They try to accommodate everyone. Very pleasant experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

8/10 Good

Tamara

Stayed 1 night in Oct 2025

2/10 Terrible

Casinda

Liked: Amenities
Breakfast good. 1st room on 1 st floor and damage to room door around the lock. I got another room which was good.
Stayed 4 nights in Oct 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly on both check in and out. The room was clean, the pillows were very comfortable and the tv had good selection of channels.
Stayed 1 night in Oct 2025