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SureStay by Best Western Marion

2.5 star property

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Free daily buffet breakfast
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1345 N Baldwin Ave, Marion, IN, 46952
  • Place, Matter Park
    ‪12 min walk‬
  • Place, Hostess House
    ‪3 min drive‬
  • Place, Marion General Hospital
    ‪4 min drive‬
  • Airport, Muncie, IN (MIE-Delaware County)
    ‪47 min drive‬

Room options

View all photos for 1 King Bed Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

1 King Bed Non Smoking

  • Sleeps 4

View all photos for 1 King Bed, Suite, Nonsmoking

Premium bedding, in-room safe, desk, iron/ironing board

1 King Bed, Suite, Nonsmoking

  • Sleeps 4

View all photos for 1 Queen Bed, Nonsmoking

Premium bedding, in-room safe, desk, iron/ironing board

1 Queen Bed, Nonsmoking

  • Sleeps 4

View all photos for 1 Queen Bed, Suite, Nonsmoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

1 Queen Bed, Suite, Nonsmoking, Accessible

  • Sleeps 4

View all photos for 2 Double Beds, Suite, Nonsmoking

Premium bedding, in-room safe, desk, iron/ironing board

2 Double Beds, Suite, Nonsmoking

  • Sleeps 6

View all photos for 2 Double Beds, Suite, Nonsmoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

2 Double Beds, Suite, Nonsmoking, Accessible

  • Sleeps 4

View all photos for Suite, 2 Double Beds, Non Smoking (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for King Suite - Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board

King Suite - Non-Smoking

  • Sleeps 2

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About this property

SureStay by Best Western Marion

Along with coffee/tea in a common area, this hotel has a business centre and conference space. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
SureStay by Best Western Marion offers 62 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Marion. During your stay, you'll be within walking distance of Matter Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute drive from James Dean Memorial Theater and 7 minutes from Indiana Wesleyan University
  • Pets welcome for a fee
Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1087 square feet (101 square metres) and includes conference space. The business-friendly SureStay by Best Western Marion also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 1,087 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Marion
Comfort Suites Marion
Comfort Suites Hotel
Comfort Suites Marion
Comfort Suites Hotel Marion

SureStay by Best Western Marion Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 497 reviews
Rating 8 - Good. 160 out of 497 reviews
Rating 6 - Okay. 44 out of 497 reviews
Rating 4 - Poor. 20 out of 497 reviews
Rating 2 - Terrible. 9 out of 497 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Devan

Stayed 1 night in Jan 2026

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
So many things aren’t working. The major one is TV reception. Unable to watch there is so much static and zigzag across the picture. The voice breaking so u can’t understand the dialogue. The lamps have receptacles to plug in electronic devices but they some too loose to use. The key cards to get into the room kept not working. The beds were comfortable and the staff is great.
Stayed 5 nights in Dec 2025

6/10 Okay

Vera

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had an issue with the staff I paid with a debit card which paid for the room when it ran the first time and they continued to try to run my card several times I even showed them the receipt that was emailed to me and showed that the money was taken off the card and they continued to try to run my card.
Stayed 1 night in Dec 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service
Room was very clean. Noisy based on it was right next to the breakfast area. Desk staff were very friendly and polite.
Stayed 1 night in Dec 2025

8/10 Good

Aaron

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Casey

Stayed 1 night in Dec 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay and was very pleased with the quality of my accommodations and the truly friendly staff. I didn't eat breakfast at the hotel, so I cannot rate that portion of my survey. Should I travel to Marion again I will certainly stay at Comfort Inn and Suites. I highly recommend it. Definitely worth it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Darrian

Travelled with family
Liked: Cleanliness, amenities
I appreciate that The staff were not being overbearing. They were very polite and helpful. I had several children for my daughter’s birthday sleepover and they got pretty rowdy but nobody was rude about it. The breakfast was excellent and the room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking feel really safe, breakfast,staff and the cleanness of the room was great
Stayed 1 night in Oct 2025

10/10 Excellent

Liam

Stayed 4 nights in Oct 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very pleasant at the front desk. They try to accommodate everyone. Very pleasant experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

8/10 Good

Tamara

Stayed 1 night in Oct 2025

2/10 Terrible

Casinda

Liked: Amenities
Breakfast good. 1st room on 1 st floor and damage to room door around the lock. I got another room which was good.
Stayed 4 nights in Oct 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly on both check in and out. The room was clean, the pillows were very comfortable and the tv had good selection of channels.
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Stayed 1 night in Oct 2025

6/10 Okay

Lisa

Liked: Staff & service, room comfort
Broken shower faucet in room. They tried to fix, but still had very low water pressure.
Stayed 2 nights in Oct 2025

8/10 Good

Elena

Liked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Sep 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great & above all others!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kaynia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It wasn't nice only thing.It wasn't a good variety of things to eat for breakfast that I liked but overall good
Stayed 2 nights in Sep 2025

10/10 Excellent

Veronica

Stayed 2 nights in Aug 2025

10/10 Excellent

Garin

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Garin

Stayed 1 night in Sep 2025