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Palais Khum

3.5 star property

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Photo gallery for Palais Khum

Indoor pool, pool loungers
Terrace/patio
View from property
Lunch and dinner served
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
2, Derb El Hammaria, Dar El Bacha, Marrakech, 40000
  • Place, Le Jardin Secret
    ‪3 min walk‬
  • Place, Marrakech Museum
    ‪5 min walk‬
  • Place, Jemaa el-Fnaa
    ‪10 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Junior Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Luxury Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Royal Suite

Royal Suite | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Royal Suite

10.0 out of 10
Exceptional
(1 review)
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Single Room

Luxury Single Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Luxury Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Palais Khum

A full-service spa, an indoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Palais Khum offers 10 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. This Marrakech hotel provides complimentary wireless Internet access. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Palais Khum. During your stay, you're just a quick walk from Souk of the Medina. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Jemaa el-Fnaa and Souk of the Medina
  • Airport shuttle service available for a fee
Palais Khum offers its guests a full-service spa and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at Palais Khum.

Smoking is allowed in designated areas at this 3.5-star Marrakech hotel.

On-site venue – This restaurant specialises in Moroccan cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Palais Khum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palais Khum Hotel Marrakech
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum Hotel Marrakech

Palais Khum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 175 reviews
Rating 8 - Good. 38 out of 175 reviews
Rating 6 - Okay. 7 out of 175 reviews
Rating 4 - Poor. 2 out of 175 reviews
Rating 2 - Terrible. 0 out of 175 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

FABIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, walk around to Medina, very nice and friendly staff , breakfast is amazing
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice road in the old xity
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kirk

Liked: Property conditions & facilities
Great staff!
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Eibhlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was exceptional, the Riad itself was a welcome slice of quiet in the otherwise hectic medina. Very comfortable and also excellent location.
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in the Medina

We enjoyed our stay at Palais Khum. Staff very helpful.
Verified

10/10 Excellent

jean graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in May 2024
Verified

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is beautifully decorated and the rooms are a great size. The staff couldn’t do more for us and made us feel so welcome. Great location for wandering and exploring the main sites in Marrakech.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Everything was good about my stay but staff working there made my stay very special
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come to Palais Khum

This is the second time that I have stayed here and was not disappointed. The location is excellent as it is just off the main road and easy access into the centre or outside. The hotel itself is clean and luxurious. We stayed in the the junior suite downstairs this time and it was clean and quiet. The bathroom was spacious and clean.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Anjuli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Wonderful! Better than we expected! Very good value for money the service was so brilliant, staff were so friendly, rooms were massive and well met and super clean. Would definitely recommend
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved it. All of the staff went above and beyond to ensure that our stay was perfect. Would most definitely recommend.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Bhavini

Liked: Staff & service, property conditions & facilities
It's a hidden surprise. Right in the old town within easy access to the souks yet away from the crowds. Would definitely stay there again.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Shamim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and beautiful decorated. The manager was extremely helpful. He took his valuable time to help us. Very happy with the place and can’t say enough about the customer service we received.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, tasteful design and decor, staff very friendly and attentive in an area of the medina a bit quieter as it is closer to one end. Some areas like our step down shower and some common areas need some sprucing up, but overall a very positive stay.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Duanys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent riad for a week in Marrakech

Superb location. Lovely room. Personable, helpful staff. Good generous breakfast. Delightful roof terrace on which to spend sunny mornings. Remember to look at shops nearby the hotel. Not all the good stuff is in the souks!
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Avrom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Riad

Beautiful Riad with spacious rooms and wonderful decor. The staff are very kind and helpful with the surrounding area. The room (royal suite) was comfortable clean and huge. This place is definitely recommended but I would suggest eating out. The food and service in the restaurant was not good.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming old world Marrakesh hotel was a comfy stay

The hotel is in the old City and not accessible by car so transfering luggage can be quite challenging. It is also a far walk yo the souk gor shopping and dining. The premises are old and kept in very hood condition. The service is excellent. The restaurant was delicious. Very charming. The indoor pool was beautiful.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Angelik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked this hotel for our 20th year anniversary. It is an amazing place and the staff is incredibly friendly. Very clean and we had everything we needed. The front desk staff helped us book excursions and those wre also wonderful. The only thing is that there are no phones in the rooms to call the front desk. Our first night I was freezing because I didn’t realize there was a heater in the room. That was my bad. Also, it is a bit hard to find the front door because the main entrance is in an alley but that is the case with all the hotels in Marrakech. We had the most amazing time and felt incredibly safe walking at very late hours in Marrakech. Can’t wait to go back.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

musa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palais Khum

Merekeş'in merkezinde geleneksel Fas evleri tarzında harika bir butik otel. Otel müdürü Mervan çok ilgili ve kibar bir genç diğer çalışanlar da onun kadar nazik ve iligili. Otelin odaları geniş ve ferah olduğu gibi otantik bir tasarıma sahip. Sedirler divanlar vs. Klimaları iyi çalışıyor. Banyosu temiz ve geniş. Marakeş'te konaklamak isteyenlere şiddetle tavsiye edilir.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service, amenities
Superbe Riad le personnel est au top ! Le seul point négatif était la salle de bain pas en très bon état. Sinon c’est vraiment bien.
Stayed 4 nights in May 2025
Verified

8/10 Good

Riza

Liked: Cleanliness, staff & service, property conditions & facilities
Das Unterkunft war sehr Sauber und alle waren sehr hilfsbereit . Das Frühstück war sehr gut.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Lena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Väldigt missnöjd:(

På bilderna ser boendet väldigt fint ut. Men det var den största besvikelsen. Hotellet är väldigt slitet. Skulle kunna bli fint om det renoverades. Rummen (även våra vänners) var jättesmå och i dåligt skick. Handfatet läckte, toastolen var lös. Det enda som var riktigt bra var läget på hotellet.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Conrardus Maximiliaan Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schitterend verblijf. Loopafstand naar souks. Hulpvaardig personeel. Correct.
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Ian Douglas

Liked: Cleanliness, staff & service
The location was great. Very pretty hotel, friendly staff. Air con in rooms could be much cooler.
Stayed 5 nights in Aug 2023