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New Bath Hotel & Spa, a member of Radisson Individuals

4.0 star property

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Photo gallery for New Bath Hotel & Spa, a member of Radisson Individuals

Exterior
Daily cooked-to-order breakfast (GBP 12 per person)
Superior Room (Sofa Bed) | Desk, iron/ironing board, bed sheets
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
New Bath Road, Matlock, England, DE43PX
  • Place, Matlock Parks Country Park
    ‪1 min walk‬
  • Place, Gulliver's Kingdom
    ‪3 min walk‬
  • Place, Heights of Abraham Cable Car Station
    ‪15 min walk‬
  • Airport, East Midlands (EMA)
    ‪48 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Desk, iron/ironing board, bed sheets

Standard Room

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Room, Balcony (Garden)

Desk, iron/ironing board, bed sheets

Standard Room, Balcony (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Garden)

Desk, iron/ironing board, bed sheets

Family Room (Garden)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Desk, iron/ironing board, bed sheets

Junior Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, bed sheets

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Sofa Bed)

Superior Room (Sofa Bed) | Desk, iron/ironing board, bed sheets

Superior Room (Sofa Bed)

  • Sleeps 2
  • 1 Queen Bed

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About this property

New Bath Hotel & Spa, a member of Radisson Individuals

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and a 24-hour front desk.
New Bath Hotel & Spa, a member of Radisson Individuals offers 54 accommodations. Televisions come with digital channels.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open selected days.
New Bath Hotel & Spa, a member of Radisson Individuals's great location gets high marks from our customers. During your stay, you're just a quick walk from Matlock Parks Country Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, manicures and pedicures or body treatments at the spa
  • Services include a lifeguard on-site
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Matlock Parks Country Park and 5 minutes on foot from Gulliver's Kingdom
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
New Bath Hotel & Spa, a member of Radisson Individuals offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. New Bath Hotel & Spa, a member of Radisson Individuals also features spa services, a garden, and pool umbrellas. Self parking is free.

This 4-star Matlock hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
New Bath Hotel & Spa, a member of Radisson Individuals has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 5.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay (maximum GBP 40 per stay)
  • Only dogs are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 12 for adults and from GBP 5.25 for children
  • Pet fee: GBP 20 per pet, per stay (maximum GBP40 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

New Bath Hotel Derbyshire
New Bath Hotel
New Bath Derbyshire
New Bath Hotel Matlock
New Bath Matlock
New Bath Hotel Matlock
New Bath Hotel
New Bath Matlock
Hotel New Bath Hotel and Spa Matlock
Matlock New Bath Hotel and Spa Hotel
Hotel New Bath Hotel and Spa
New Bath Hotel and Spa Matlock
New Bath Hotel Spa
New Bath
New Bath Hotel Spa
New Bath Hotel and Spa Hotel
New Bath Hotel and Spa Matlock
New Bath Hotel and Spa Hotel Matlock

New Bath Hotel & Spa, a member of Radisson Individuals Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 916 reviews
Rating 8 - Good. 321 out of 916 reviews
Rating 6 - Okay. 143 out of 916 reviews
Rating 4 - Poor. 86 out of 916 reviews
Rating 2 - Terrible. 44 out of 916 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Aleisha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The service and staff were polite and very helpful but I like a bit of luxury when I stay away and this was far from it, I wish I’d booked like a travel lodge for half the price. The bed was very small and myself, partner and other guests had a bad back in the morning. The shower was terrible, was slow when warm and my partner couldn’t even fully stand under it. The hotel has a lot of character, so not a terrible stay. Staff go out their way to help you but food is also not of a 3/4 star standard. If you can get a good deal and not £160 like I paid for a night, may be worth the stay…just get ready to do some stretches in the morning if you’re over 30 😅
Stayed 1 night in Nov 2025

10/10 Excellent

CATHERINE

Stayed 2 nights in Nov 2025

4/10 Poor

Egis

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Two generous starts. Our family room was very tiny. And it was not in the main hotel building that you see when you arrive. It was further around the block cheap looking add-on dated building. Only 2 beds and space to walk around the. For 4 people is is bad deal, considering price and location. Water in toiletries.
Stayed 1 night in Nov 2025

10/10 Excellent

Nazeera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, comfy beds, balcony view overlooking the geo thermal swimming pool was great. Helpful staff and spa was great. Good location to the local attractions. Enjoyed the stay and would definitely recommend.
Stayed 2 nights in Oct 2025

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Paid £178 through Expedia for a superior room after I’d rang the hotel and was quoted £220. Positives: the hotel is in a lovely setting. Cons: Filthy and very tired hotel. I have photographs but not sure if I can post them. Stains on the curtains, carpets, bedding, bed base was filthy even the lampshade was stained. Arrived at 3, it was 10 degrees outside and the windows to the room were open which was fine but it was very cold and I was told the heating doesn’t come on til 4.30. Asked for a heater but took over an to arrive. We didn’t go in the lido but tried the spa. This isn’t a spa! Changing room tatty, 4 loungers in a very small room, hot tub was more of a warm tub. sauna was freezing even after waiting the ten minutes I was advised and a steam room. Breakfast - don’t bother. Fat splashed up the walls. Drips down the walls next to the table. Fruit all very old, wisened and soft. Glasses weren’t clean. Couldn’t wait to get out. Staff very smiley but they need to open their eyes to the tatty, dirty surroundings. Definitely way over priced and needs a total refurb. The bed and bedding in our room needs to go straight to the tip, bedding had holes in and the pillows were very old. If I hadn’t had to stay to be near a sick relative I would have left within ten minutes of arriving.
Bed dirty
breakfast table
breakfast hot food area.
The only fruit available
Stayed 1 night in Nov 2025

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very hot with heater pipes that were very hot and unable to turn off. The spa facilities were extra charges including further extra charges again for hiring a dressing gown and slippers. The staff were very helpful and friendly. The hotel was in very good condition and very clean. There was plenty of car parking space and the hotel was just a short 10 minute walk to the shops pubs and restaurants. The heights of Abraham cable cars and railway station were only a 15 to 20 minutes walk away.
Stayed 2 nights in Oct 2025

8/10 Good

Elspeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff Queries dealt with promptly Appreciated use of the pool
Stayed 4 nights in Oct 2025

10/10 Excellent

Patricia

Stayed 1 night in Oct 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very good, food excellent. The only disapointment was the sauna And steam room were out of action.
Stayed 2 nights in Oct 2025

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Stuart

Stayed 1 night in Oct 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Owen

Liked: Cleanliness, room comfort
Breakfast: asked for a decaf coffee, was only offered Nescafe instant sachets. You don't pay £18 or whatever for a hotel breakfast to get instant coffee just because you ask for decaf, and this has never happened at any other hotel or b&b I've ever been to. If someone asks for a decaf, you go and make them a proper one from a coffee machine or bring them a cafetiere of it to the table!
Stayed 1 night in Oct 2025

6/10 Okay

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a few issues which we passed to the manager. Small easy fixes that would greatly improve the experience.
Stayed 1 night in Oct 2025

8/10 Good

Rushaun

Liked: Cleanliness, property conditions & facilities
I enjoyed the stay but there was a few things that were a concern. The backdoors that lead to the outside back car park were not locked at all and doors seems unstable. The rooms were very cosy and tidy but a few things could of been a bit cleaner. And there wasnt much staff around in terms of service. A part from that i enjoyed the stay.
Stayed 2 nights in Sep 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service
Staff very friendly and good service, some of the area's need updating
Stayed 1 night in Oct 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, especially pool. Didnt try the spa, will be going back
Stayed 1 night in Oct 2025

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience though it wasbjust for a night. Walking distance to heights if Abraham and town centre. Staff are so friendly and respectful. Even met someone from our hometown which was a bonus.
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and excellent outdoor pool
Stayed 1 night in Sep 2025

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return Visit

As usual a fantastic welcome when i got to the New Bath. I had one of the Balcony Rooms facing the pool, they have been redecorated to a high standard with an amazing shower. The bar is now open to quite late which helps when you have been out late and fancy a night cap. The food is lovely and nothing is too much for all the staff.
Stayed 1 night in Sep 2025

8/10 Good

Sara

Liked: Staff & service
Amazing place to stay. Lido was the reason that we came and were not disappointed. Donna in the Soa was great and very friendly. Only issue was the Spa condition. Sauna is falling apart. Broken wood and exposed nails. Needs a complete renovation as does the steam room which is also old and requires money spent to bring it up to standard
Stayed 2 nights in Sep 2025

4/10 Poor

Aaron

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The embarrassing New Bath Spa Hotel

Did not reimburse me for their network error whilst booking Unhelpful service Dirty towels Outdated rooms Should not be called a spa An embarrassment
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025