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Hotel Mayaguez Plaza, BW Signature Collection

3.0 star property

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Photo gallery for Hotel Mayaguez Plaza, BW Signature Collection

Property amenity
Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680
  • Place, Plaza Colon
    ‪1 min walk‬
  • Place, Catedral de Nuestra Senora de la Candelaria
    ‪1 min walk‬
  • Place, University of Puerto Rico Mayagüez Campus
    ‪8 min walk‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Standard Room, 1 King Bed, Refrigerator & Microwave, City View | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Tryp by Wyndham Mayaguez

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 849 reviews
The price is CHF 109
includes taxes & fees
12 Oct - 13 Oct
Tryp by Wyndham Mayaguez

About this property

Hotel Mayaguez Plaza, BW Signature Collection

Central Mayagüez hotel connected to a shopping centre, steps from Catedral de Nuestra Senora de la Candelaria
Along with self parking, this smoke-free hotel has a business centre and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Mayaguez Plaza, BW Signature Collection offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mayaguez Plaza, BW Signature Collection. During your stay, you'll be connected to a shopping centre and just a quick walk from Catedral de Nuestra Senora de la Candelaria. You'll find features such as free breakfast and free WiFi in public areas, plus a business centre.
  • Free breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mayaguez Plaza, BW Signature Collection. For a fee, parking is available.

This 3-star Mayagüez hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Hotel Mayaguez Plaza, BW Signature Collection Hotel
Hotel Mayaguez Plaza, BW Signature Collection Mayagüez
Mayaguez Plaza Hotel Best Western Signature Collection
Mayaguez Plaza Hotel SureStay Collection by Best Western
Hotel Mayaguez Plaza, BW Signature Collection Hotel Mayagüez

Reviews

Hotel Mayaguez Plaza, BW Signature Collection Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 588 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

Reviews

10/10 Excellent

Vanessa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Aidelisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my short stay. The hotel was clean , the staff was super friendly . Will definitely come back!
Stayed 1 night in Jul 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay
Stayed 1 night in Jun 2025

10/10 Excellent

Gladys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excellent, security, parking.
Stayed 2 nights in Jul 2025

8/10 Good

SORGALIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property recently changed hands, thus renovated. It was very clean. It included breakfast and the parking. No pool, we were not looking for one either. Staff was very friendly. It's an older colonial type builduing in the very center of the city. Only thing was that the AC unit was very noisy in our room. But we did not mind since we were tired. Would easily stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Lourdes

Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice!!

The host was excellent at check-in. We were assigned a room where there was a lot of outside noise. The bathroom door didn't close. The air conditioning didn't have a temperature control. I've stayed at this hotel several times and haven't had any previous issues.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexsa

Travelled with family, Business traveller
Liked: Amenities
Everything was perfect, the room, the breakfast, the parking, the staff very helpful. Just one thing have to be improved, the temperature of the room, very cold.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jun 2025

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located near the main plaza. Various dining and bar options around. The property is well kept but it needs some repairs. We stayed inside the elevator for 30minutes until they resolved the issue, thankfully there are only 4 floors. We are open to stay again at the property in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Elvin

Liked: Cleanliness, amenities, property conditions & facilities
Loud street noise.
Stayed 1 night in Jun 2025

10/10 Excellent

Edwardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 day layover

Only complaint was no hot water in shower. Sink was ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

10/10 Excellent

ANALIZ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, limpio, personales agradables y dispuestos a ayudar y simpaticos
Stayed 1 night in Jun 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Carlos

Stayed 1 night in May 2025

10/10 Excellent

Nilda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely experience! Great room, nice people and parking across the street!
Stayed 1 night in May 2025

10/10 Excellent

Jose M. Velez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Rose Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía recomendado 110 por ciento
Stayed 1 night in Jun 2025

10/10 Excellent

Rose Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Plaza muy buena ubicación, limpio, buen servicio y excelente personal. Muy buena experiencia recomendado 110 porciento
Stayed 1 night in Jun 2025

10/10 Excellent

Maricely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very please with facilities and personnel!
Stayed 6 nights in Jun 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent, clean, quiet, spacious room and bathroom it was all good with the room.
Stayed 6 nights in Jun 2025

10/10 Excellent

Cadelli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the historical quality of this property (used to be a Convent), as well as the location. Staff is ultra-friendly, and their coffee machine a fantastic addition. Across the corner is the Ricomini Bakery (nothing against the hotel's breakfast, but a 'Mallorca' (aka 'Ensaimada') from the Ricomini is a culinary treasure of PR. You wan something similar, you need to go to Mallorca Spain.
Stayed 6 nights in May 2025

10/10 Excellent

Genevieve

Liked: Cleanliness
Stayed 1 night in May 2025