Holiday Inn Express & Suites Hotel Mazatlan by IHG
An outdoor pool, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a vending machine.
Guest accommodation at Holiday Inn Express & Suites Hotel Mazatlan by IHG offers air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Recreational amenities at the hotel include an outdoor pool.
During your stay at Holiday Inn Express & Suites Hotel Mazatlan by IHG, you're just a quick walk from The Mazatlan Malecón. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
Free continental breakfast served daily
Free Wi-Fi (speed: 50+ Mbps)
Free self-parking
Take a swim in the outdoor pool
Amenities include laundry facilities, a lift and a terrace
Steps from The Mazatlan Malecón and 6 minutes by car from Plaza Machado
Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at Holiday Inn Express & Suites Hotel Mazatlan by IHG. Free self parking is available.
This 3-star Mazatlán hotel is smoke free.
Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free secured self parking on site
Limited on-site self parking
Food and drink
Free continental breakfast available daily 7:00 AM to 10:00 AM
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
Room amenities
More
Air conditioning
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property is also known as
Holiday Inn Express Suites Hotel Mazatlan by IHG by IHG
Holiday Inn Express & Suites Hotel Mazatlan by IHG by IHG Hotel
Holiday Inn Express & Suites Hotel Mazatlan by IHG Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 180 out of 241 reviews
10 - Excellent
180
Rating 8 - Good. 30 out of 241 reviews
8 - Good
30
Rating 6 - Okay. 18 out of 241 reviews
6 - Okay
18
Rating 4 - Poor. 5 out of 241 reviews
4 - Poor
5
Rating 2 - Terrible. 8 out of 241 reviews
2 - Terrible
8
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
Reviews
10/10 Excellent
jose Gilberto
12 Jan 2026
jose Gilberto
Stayed 2 nights in Jan 2026
4/10 Poor
Randi
12 Jan 2026
Randi
Stayed 1 night in Dec 2025
10/10 Excellent
Yesenia
10 Jan 2026
Yesenia
Stayed 1 night in Dec 2025
8/10 Good
Gerald
9 Jan 2026
Gerald
Stayed 4 nights in Dec 2025
10/10 Excellent
Denise
6 Jan 2026
Liked: Cleanliness, staff & service, amenities
awesome front dest, clean throughout, quiet spacious room
Denise
Stayed 1 night in Dec 2025
10/10 Excellent
liliana
Travelled with family, Travelled with family and small children, Travelled with partner
The staff tried to charge us for our service dog despite the website and Holiday Inn’s worldwide policy that they don’t charge for service dogs. It was very stressful. They finally acquiesced but still required us to leave a damages deposit (which we agreed to obviously). Other than that it’s a clean, modern hotel. The noise from the street is crazy. Allll night long. For that reason alone I wouldn’t recommend. Unless you’re into that party scene of course. We left too early in the morning to try the breakfast. Generally speaking the staff was very night. Unfortunate the manager on hand didn’t speak English and ended up calling the GM of the hotel.
I had a great time during my extended stay. The staff were fantastic whenever I needed something or even just to greet me and check if I needed anything. The hotel is right across from the Malecon which is awesome to walk or jog in the mornings and evenings . There's a nice Starbucks within a 4 min walk and other restaurants. The Free breakfast was great too. So refreshing to have breakfast facing the ocean.. they have a little kiosk downstairs where you can buy soft drinks and snacks..it was very convenient. The Free coffee and tea in the lobby area was a bonus. Overall, I had an excellent experience and they even called me a taxi to the airport. Felt super safe and comfortable. Looking forward to coming back...
I had a wonderful experience at this location. Everything was in order and the staff went beyond the norm to help me navigate through Mazatlan and its many activities. The rooms were immaculate and well maintained. The breakfasts included were delicious and there was a good verity of options.
It was a real pleasure to be at this Holiday Inn Express, personal when far and beyond when was needed.
Special thanks to Rodolfo, Eduardo, Alexa and Jazmin at the reception, also Ramon was always ready to help when needed.
Thank you to Mario, Ibrahim and Abelardo at the restaurant.
Little advice, in general you have to improve the breakfast menu and the coordination between Restaurant, swimming pool and the hotel to avoid misunderstanding.
In a good note I will be happy to come back with my wife in December and I hope she would have as good impression as me and that we would enjoy our Christmas time in Beautiful Mazatlán.
Again thank you everyone and we will see you soon .