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Hotel Dwana

3.0 star property
VIP Access

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Photo gallery for Hotel Dwana

Deluxe King Room | Premium bedding, desk, iron/ironing board, WiFi
Coffee service
Front of property
Lobby sitting area
Deluxe King Room | Premium bedding, desk, iron/ironing board, WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Miguel Alemán 34 Colonia Centro, Mazatlán, SIN, 82000
  • Place, The Mazatlan Malecón
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Plaza Machado
    ‪7 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, desk, iron/ironing board, WiFi

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, desk, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, desk, iron/ironing board, WiFi

Deluxe King Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Dwana

Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and a business centre. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Hotel Dwana offers 24 air-conditioned accommodations with complimentary bottles of water and an iron/ironing board. Beds feature premium bedding. This Mazatlán hotel provides wireless Internet access for a surcharge.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Hotel Dwana, you're just a quick walk from The Mazatlan Malecón. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include a business centre
  • Just a 3-minute walk from The Mazatlan Malecón and 8 minutes on foot from Plaza Machado
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. You'll find a business centre on site.

This 3-star Mazatlán hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.
Hotel Dwana has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 50 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 135 for adults and MXN 135 for children
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 135 for adults and from MXN 135 for children
  • Fee for in-room wireless Internet: MXN 50 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Dwana Hotel
Hotel Dwana Mazatlán
Hotel Dwana Hotel Mazatlán

Hotel Dwana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 69 out of 126 reviews
Rating 8 - Good. 31 out of 126 reviews
Rating 6 - Okay. 15 out of 126 reviews
Rating 4 - Poor. 4 out of 126 reviews
Rating 2 - Terrible. 7 out of 126 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JAIME

Liked: Staff & service
I enjoy staying wonderful hotel close to the beach & centro historico … wonderful staff
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Chengchang

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice stay
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. The room was clean and comfortable. I would recommend this place to stay. It’s close to the historic and main area of town.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Robert Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is on the edge of the Zona Historico and within easy walking distance of the Malecon and Plaza Machado. Many restaurants in the area. Just a fantastic place to stay. This was my 5th stay there!!
Stayed 2 nights in Oct 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Sweet little hotel near Olas Altas that is very walkable and extremely friendly. Basic rooms, but very comfortable. Beware there is no elevator if that is an issue for you. I would stay here again and recommend this hotel.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

Average

Ok for the price.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Very good location, near both Olas Altas and the quieter shops and restaurants of the historic center. Hotel appears to be nearly new, and the staff members were present and pleasant. Floor always seemed to be covered with long hairs (not mine), even after an additional cleaning. And the air conditioner stopped cooling on my last full day of 3. Even so I'd stay there again!
Stayed 4 nights in Dec 2023
Verified

2/10 Terrible

Heriberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel canceled my reservation without notice or explanation.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Clementina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing for the price is it does not have elevator. Everything else was perfectly fine
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
They give me a small room, no toilet seat, dirty sheets. Small bathroom. Noise place. They change me to a second room. Almos same condition, no towels super noise.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Jenn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yuck!

We were surprised by the ratings for this hotel. Dirty, dressers falling off the walls, no towels and when we asked for some we had to wait until the next day. No food service. Would not recommend!
Stayed 1 night in Apr 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were a bit on the small side. Not enogh places to hang wet towels and swimsuits. They had no beach towels. Also no refrigerator or microwave.
Stayed 8 nights in Dec 2019
Verified

6/10 Okay

JUAN CARLOS

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Personal de recepción apática. Solo tienen una plancha para todo el hotel. El internet es de baja velocidad.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Guillermo

Liked: Cleanliness
Habitacion en buenas condiciones Personal: Amable y de buen humor A mejorar: 1.-Proveer de colchas para cubrirse ya que con el aire acondicionado la habitacion se ponia muy helada 2.- Regadera eléctrica no funciona
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Plinio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Jul 2025
Verified

6/10 Okay

NORMA ROCIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento y amable.. pero al final me indicaron que no recibían mascotas en las habitaciones.. por lo que me cobraron 350 pesos mas.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Habitación sucia

Habitación entregada sucia que tuvieron que cambiar. Sabanas rasposas, colchón incomodo, falta mantenimiento al hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lorena

Súper bien ubicado para al faro, observatorio, plaza machado, centro, malecón a unos pasos y ver el atardecer en olas altas
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Gabriel

Liked: Staff & service, amenities, property conditions & facilities
Lugar muy cercano del malecon de mazatlan.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Belén

Liked: Staff & service, amenities, property conditions & facilities
Cerca del malecón
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Demetrio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar, esta remodelado, nuevo las instalaciones
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

David de Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una experiencia muy tranquila, la habitacion muy confortable. Sólo le falta un servicio de restaurante
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

mario

Liked: Property conditions & facilities
Estas a merced de delincuentes rondando la propiedad
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Aug 2024
Verified

8/10 Good

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción para llegar a descansar, me quede una sola noche, cerca del malecón y del centro. Lo malo que no tiene elevador, pero es buena opción relación calidad y precio
Stayed 1 night in Aug 2024