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Pueblo Bonito Mazatlan - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Pueblo Bonito Mazatlan - All Inclusive

Exterior
Creator video
Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
5 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Housekeeping
  • Room service

Explore the area

View in a map
Camaron Sabalo 2121, Fracc. Sabalo Country, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Cerritos Beach
    ‪10 min walk‬
  • Place, Witches Beach
    ‪9 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Junior with Sea View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Junior with Sea View

  • 53 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Junior with Ocean View

  • 53 sq m
  • Sleeps 4

View all photos for Suite Luxury with Sea View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Luxury with Sea View

  • 70 sq m
  • Sleeps 6

View all photos for Suite Master with Sea View

Living area | TV

Suite Master with Sea View

  • 70 sq m
  • Sleeps 6

View all photos for Suite Executive with Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Executive with Ocean View

  • 70 sq m
  • Sleeps 6

View all photos for Luxury Suite

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Luxury Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Junior Suite

9.0 out of 10
Wonderful
(18 reviews)
  • 53 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Junior Suite Oceanfront

  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Junior Suite Ocean View

9.2 out of 10
Wonderful
(15 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Family Suite Oceanfront

  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Family Suite Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Family Suite Ocean View

  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Luxury Suite Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite Junior

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Junior

  • 53 sq m
  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite

  • 70 sq m
  • Sleeps 6

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About this property

Pueblo Bonito Mazatlan - All Inclusive

Family-friendly fun on the beach, with 2 outdoor pools
At Pueblo Bonito Mazatlan - All Inclusive, spend the day on the beach where you can enjoy surfing/body boarding. Then return for a meal at one of the property's 5 restaurants.
Pueblo Bonito Mazatlan - All Inclusive offers 247 accommodations with a safe and a hairdryer. Beds feature down duvets. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Pueblo Bonito Mazatlan - All Inclusive. During your stay, you're just a quick walk from Playa Brujas. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at Angelos Gourmet Restaura, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna and sailing
  • Within a 10-minute walk of Playa Brujas and Islands and Protected Areas of the Gulf of California
  • Free local-area shuttle service
Pueblo Bonito Mazatlan - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Pueblo Bonito Mazatlan - All Inclusive offers its guests 2 outdoor swimming pools, Access to hot tub, a sauna, and a children's pool. There are 5 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. WiFi is free in public spaces.

Event space at this property measures 2788 square feet (259 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Pueblo Bonito Mazatlan - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mazatlán property.

Angelos Gourmet Restaura – This restaurant specialises in Italian cuisine and only serves dinner.
Las Palomas – This restaurant specialises in Mexican cuisine and serves breakfast and dinner.
Cilantros – This beach restaurant specialises in seafood and serves lunch and dinner.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours (limited menu)
Meals and beverages at companion properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 2 swim-up bars
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Angelos Gourmet Restaura
  • Cilantros
  • Las Palomas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Hot tub
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free area shuttle
  • In-room babysitting

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,788 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 2 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pueblo Bonito Mazatlan - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (return)
  • Airport shuttle fee per child: USD 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bonito Pueblo Mazatlan
Mazatlan Pueblo Bonito
Pueblo Bonito Hotel Mazatlan
Pueblo Bonito Mazatlan
Pueblo Mazatlan
Pueblo Bonito Mazatlan Hotel Mazatlan
Pueblo Bonito Mazatlan All Inclusive
Pueblo Bonito All Inclusive
Pueblo Bonito
Pueblo Bonito Mazatlan All Inclusive All-inclusive property
Pueblo Bonito All Inclusive All-inclusive property
Pueblo Bonito Mazatlan Inclus
Pueblo Bonito Mazatlan All Inclusive
Pueblo Bonito Mazatlan - All Inclusive Mazatlán
Pueblo Bonito Mazatlan - All Inclusive All-inclusive property

Reviews

Pueblo Bonito Mazatlan - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 693 out of 1001 reviews
Rating 8 - Good. 176 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

Reviews

10/10 Excellent

María selma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place, friendly staff, good food, clean, tidy, the hotel is so big that it's hard to find the rooms on the first day.
Stayed 1 night in Aug 2025

10/10 Excellent

Emilio Manuel, Liberal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2025

6/10 Okay

Hugo, Elmwood Park

Travelled with family
Liked: Cleanliness, property conditions & facilities
Difficult to exchange US dollars for Mexican pesos. I have a US passport and also a US passport card, they did not accept the US passport card in order to to exchange money. This makes absolute no sense because I can travel the entire world and international airports with this US passport card, but I cannot exchange dollars for pesos with it? IT IS THE EQUIVALENT TO A US PASSPORT! (PUEBLO BONITO LOOK INTO THIS! I DO NOT LIKE TO CARRY MY PASSPORT ON PERSON IF NOT NECESSARY THAT IS THE PURPOSE OF A US PASSPORT CARD!)
Stayed 2 nights in Aug 2025

10/10 Excellent

Daisy

Stayed 4 nights in Aug 2025

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Belen

Liked: Cleanliness, staff & service, property conditions & facilities
I enhoyed the
Stayed 4 nights in Jul 2025

10/10 Excellent

Maritza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beach and that there was areas to sit down. Would stay again next time we come :)
Stayed 4 nights in Jul 2025

6/10 Okay

Eric, Chino

Travelled with partner
Liked: Cleanliness, staff & service
After reading the reviews I had high expectations. Rooms were ok, food was mediocre at that. The same buffet menu for breakfast, not a big selection. At times, the pool looked dirty and murky in the afternoons. For the money, think I rather stay elsewhere.
Stayed 5 nights in Jul 2025

10/10 Excellent

gloria Itzel

Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two in one.

Travel tips. Mazatlan is more of a national destination and not as much foreigners, so be prepared to speak some Spanish to get around. Hotel. 9/10 ONLY because.. please read.... Staff was amazing always attentive. I came at a good time but if you get a wave of check-ins, be prepared to wait a bit. It's a bit of information to hand to you and they give you undivided attention. Food, was offered varieties but you have to hunt them at different times and locations. Breakfast buffet is the same every day though. This hotel package gives you free entrance to aquarium, and shuttle to it's sister hotel Emerald Bay. Diff pool and view and more restaurant options. So that was a plus! JR SUITE, if I am paying for large room, please give me something bigger than FULL size bed. That's my negative. Said sleeps 6 (2 beds & 1 sofa sleeper). I should have been better off getting two rooms and hoping for a king in one. I need my rest during vacation but having to share such a small bed was not my idea. Summed up, I would come back to this hotel but would choose my room option differently.
Stayed 3 nights in Jul 2025

8/10 Good

Jose Alfredo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
THERE WERE TWO ISSUES THAT I DID NAT LIKE AT ALL 1) IN MY RESERVATION WAS INCLUDED A WELCOME PACKAGE THAT EXPEDIA GRANTED ME BECAUSE OFMI LEVEL OF CUSTOMER I WAS TOLD AT CHECK INN IT WAS NOT IN MY ROOM BUT YOU´LL DELIVERED LATER THAT SAME DAY AND YOU NEVER GAVE IT TO ME 2) I HAD DINNER AT CASA 46 AND AT THE TIME OF CHECK OUT YOU TRIED TO CHARGE TIP TO ME CAUSE THE WAITER REPORTED TIP AS NOT PAY BUT IN FACT IT WAS CHARGED AT MY AMERICAN EXPRESS AND I SHOWED THE VOUCHER TO THE FRONT DESK
Stayed 2 nights in Jul 2025

10/10 Excellent

Axel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

ANAHLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly
Stayed 3 nights in Jul 2025

6/10 Okay

JESUS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente !!!
Stayed 3 nights in Jul 2025

6/10 Okay

Juan Pablo Pardo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We were looking forward to our stay at Pueblo Bonito Mazatlan. It started awkwardly. After checking in, we were told to visit another desk where our bracelets would be activated. This also included being invited to attend a breakfast in a different hotel (Emerald Bay) for a sales pitch. Not the idea of relaxation after a flight. Dining was OK but the drinks felt very watered down. There was a “Banda” on the beach playing music. Unfortunately, they were loud and out of tune. They were more of a nuisance than a picturesque element to our stay. It made watching the sun set unbearable. Getting a place on the beach was also a struggle. There was a single row of palapa for a very big hotel. We had to secure a spot at 6:00 am. This must have been worse for families with children who could not be up at 5:30 to get a spot under the shade. The guests were also not entirely wonderful. There was trash on the beach every day, as well as in the property. People left food in the hallways and it would take hours for it to be picked up. There were a couple of dead roaches every day in the morning in the hallway. The fitness center was also small (less than 80 sq ft) with one treadmill, one bicycle, and some dumbbells. The one in Emerald Bay was better—an actual fitness center—but it involved taking an uber or the not too frequent shuttle between the properties. This was quite inconvenient (and wasn’t clear in the marketing for the hotel). Mazatlan is beautiful. But not this hotel.
Stayed 4 nights in Jul 2025

4/10 Poor

Oscar Maximo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Really nice and beautiful
Stayed 7 nights in Jun 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ignacio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great time
Stayed 4 nights in Jul 2025

10/10 Excellent

Caretina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Waiters and staff are amazing at pueblo bonito.
Stayed 5 nights in Jul 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Great, comfortable stay
Stayed 3 nights in Jul 2025

8/10 Good

NANCY C. ALONSO

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Martha Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best place we been
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacobo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Como siempre excelente estancia. Todos súper amables y serviciales, la comida deliciosa.
Stayed 1 night in May 2025