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Viaggio Resort Mazatlán

2.5 star property

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Daily buffet breakfast (MXN 359 per person)
Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Poolside bar
3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • All-inclusive

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(25 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(66 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(40 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(107 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Sea View

  • 38 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Street View

  • 32 sq m
  • Sleeps 2

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Sea View

  • 38 sq m
  • Sea view
  • Sleeps 2

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About this property

Viaggio Resort Mazatlán

Family fun on the beach, with 3 outdoor pools, near El Cid Country Club Golf Course
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Viaggio Resort Mazatlán's 2 restaurants.
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and a hairdryer. 65-inch Smart televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Viaggio Resort Mazatlán's great beach location. During your stay, you're just a quick walk from Playa Brujas. Free WiFi in public areas, free self-parking and 3 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at Main Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, yoga classes and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from The Mazatlan Malecón and a few minutes from El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the family-friendly Viaggio Resort Mazatlán. Free self parking is available.

This Mazatlán resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Main Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant – Overlooking the ocean, this diner specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Pool Bar – This poolside bar specialises in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar – Overlooking the ocean and pool, this lobby lounge specialises in American cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cots (infant beds) are available for MXN 300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 359 for adults and from MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1234 out of 1855 reviews
Rating 8 - Good. 382 out of 1855 reviews
Rating 6 - Okay. 137 out of 1855 reviews
Rating 4 - Poor. 57 out of 1855 reviews
Rating 2 - Terrible. 45 out of 1855 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing! The staff was very cordial but what I liked most is the fact that its very family friendly. My kids had a blast! The waiters, especially one names Jose Luis, made our stay very pleasant. He made sure that we were well served at all times and went above and beyond to ensure that we enjoyed our vacay. Will definitely be returning.
Stayed 4 nights in May 2025

10/10 Excellent

Luis Alonzo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Viaggio was very nice, the beds are awesome, everything was awesome
Stayed 5 nights in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Valerie

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room was great. The pool area was under staffed it took too long to receive our drinks and order. I saw one of the pool area workers just rinse the dirty cups and restock them for reuse.The restaurant food was not great the selection was repetitive and the fruit was never cold. We had all inclusive we ended up choosing to eat out. The staff were always super nice and attentive. If you choose to stay here the rooms are nice the staff are awesome just don’t eat or drink her. Plus you aren’t allowed to bring your own alcohol in the pool area. I guess that’s obvious right it wouldn’t be good for their business.
Stayed 5 nights in May 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff special things to Sergio in the pool area.
Stayed 4 nights in May 2025

8/10 Good

Victor R.

Liked: Cleanliness, staff & service, property conditions & facilities
nice beach
Stayed 3 nights in May 2025

10/10 Excellent

Cesar

Stayed 3 nights in May 2025

6/10 Okay

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s more for family with kids
Stayed 4 nights in May 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. Tje check in was smooth and easy
Stayed 3 nights in May 2025

10/10 Excellent

Ernesto

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property , clean , quiet, family friendly and close to everything.
Stayed 4 nights in May 2025

2/10 Terrible

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Yesenia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 4 nights in May 2025

10/10 Excellent

Pedro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! It’s clean, the rooms are very nice, pool and kids pool were great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and very well maintained. Keep up the Great job. Pools are heated which is the reason why I booked here
Stayed 6 nights in May 2025

8/10 Good

Inocente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very helpful specifically at the breakfast and dinner.
Stayed 9 nights in May 2025

10/10 Excellent

alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful vista
Stayed 1 night in Feb 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet is too small, they no have many options to eat.
Stayed 4 nights in May 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Nadia, Ladera Ranch

Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very noisy, repetitive food choices. Very clean great beds
Stayed 7 nights in Apr 2025

10/10 Excellent

Fernando

Travelled with partner
I have stayed 3 times at property I always enjoyed it. The staff has always been excellent customer service they go beyond in helping what the customer needs.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities
Great for Families
Stayed 3 nights in Mar 2025