I absolutely cringe at leaving a bad review and I'm never one to complain but I think everyone thinking of staying here needs to hear this. To start off they waited too long to confirm the reservation request so it cancelled. They asked that I resubmit and they would accept it, which I did within 5 minutes of request, and they still did not accept. I texted them after noon on the day we were supposed to check in and asked if I should be hooking onto the boat or looking for another house to rent. They said the house wasn't clean and wouldn't be available (AFTER THEY CHARGED MY CARD). They texted me back a while later and said it would be ready after 5 PM. They couldn't cancel the transaction and neither could I so we went ahead with the trip. Already off to a bad start obviously. Then after everything is sorted out and we get to the house they inform me there is an additional $250 deposit to use the boat lift. CRAZY. There is nothing on the ad or property description mentioning this! I had already paid the $500 deposit for the property. When I told them I would not write a personal check the next day, with my acct info on it mind you, they said I couldn't use the lift. Seemed like a scam at that point! There were no terms of refund or surrender for this Mysterious Deposit and I didnt feel comfortable writing a check. After I told them I was gonna load my stuff and leave a day early since I had to take my boat out of the water they said they could send over a whole new rental agreement. Complete BS! We left and I informed them the house was cleaner than we found it and locked up. The next day, 24 hrs after we left, I get a text asking if I turned the thermostat to 50° which I absolutely would not do, no matter how crazy the experience was! It was a "nest" thermostat that can be controlled remotely and it was absolutely set at 72° when we left but this just added to the craziness of the whole situation!! I would 100% not recommend dealing with these people. There are about 100 more stairs that are not shown in the pics as well. It wasn't a big deal for our family but It could be for some. It should be shown in pics or disclosed but it seems they try to make it look closer to the water than it actually is. You can barely see the river from the house and you absolutely cannot see the dock or your boat. Decent location, mediocre old house, terrible experience!!