EMAAR GRAND

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Restaurant
Reception
Exterior
Standard Quadruple Room | Soundproofing, iron/ironing board, free WiFi
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Ibrahim Al khalil Street, Makkah, 24231
  • Great Mosque of Makkah
    ‪13 min walk‬
  • Abraj Al-Bait Towers
    ‪13 min walk‬
  • Kaaba
    ‪16 min walk‬

Room options

Standard Quadruple Room

  • City view
  • Sleeps 4
  • 4 Single Beds

Standard Triple Room

  • City view
  • Sleeps 3
  • 3 Single Beds

Standard Double Room

  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

EMAAR GRAND

Hotel with a 24-hour front desk, near Great Mosque of Makkah
This hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk. Change of towels is available on request
EMAAR GRAND offers 885 air-conditioned accommodations with complimentary slippers and a hairdryer. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at EMAAR GRAND, you'll be within walking distance of Great Mosque of Makkah. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 15-minute walk of Great Mosque of Makkah and Abraj Al-Bait Towers
As a guest of EMAAR GRAND, you'll find concierge services and dry cleaning/laundry services. WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this Makkah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

Arabic, English, Hindi, Indo-Pakistani (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SAR 100 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 25 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Satellite channels

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 45 for adults and from SAR 25 for children
  • Self-parking fee: SAR 100 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002106

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

Property is also known as

EMAAR GRAND Hotel
EMAAR GRAND Makkah
EMAAR GRAND Hotel Makkah

EMAAR GRAND Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 67 reviews
Rating 8 - Good. 13 out of 67 reviews
Rating 6 - Okay. 5 out of 67 reviews
Rating 4 - Poor. 6 out of 67 reviews
Rating 2 - Terrible. 15 out of 67 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Tafazzul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

RACHID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ما شاءالله كل شىء رايع و مريح كانت ايام كالحلم .اشكر كل الطاقم و شكرا خاص لياسين
Stayed 5 nights in Feb 2025

4/10 Poor

BADAR

Stayed 7 nights in Feb 2025

2/10 Terrible

Chanu

Travelled with family
Stayed 4 nights in Feb 2025

6/10 Okay

Mirza

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No room service Not enough towels in bathroom. All room service numbers are busy. One of our room water leaking from roof. No toiletries in bathrooms.
Stayed 3 nights in Feb 2025

2/10 Terrible

Shabbir

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom very dirty Small room for 4 person
Stayed 3 nights in Feb 2025

8/10 Good

y

Room service is not good Most of the time there is no one at the front desk
Stayed 3 nights in Feb 2025

4/10 Poor

Mohammed S

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very tight no lunch space to move about, the insects was coming out from the bathroom drain. Reception staff was not kind or friendly at all,
Stayed 4 nights in Feb 2025

8/10 Good

Muhammad

Stayed 4 nights in Feb 2025

2/10 Terrible

mohammed Shahin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception not helpful at all, don’t even acknowledge you at all. Very rude. Not worth the money we spent.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mohamed shameer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Jasif

Stayed 1 night in Jan 2025

10/10 Excellent

Majid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around a 15/20mins walk from Al Haram.
Stayed 4 nights in Jan 2025

8/10 Good

Abul

Travelled with group
Liked: Amenities, property conditions & facilities
Shows pictures on Expedia Emaar grand it’s not correct they gave room on next store which is make me bit unhappy and no room service at the property it’s unusual but overall everything is ok and considering
Stayed 4 nights in Jan 2025

10/10 Excellent

Bashir

Stayed 6 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Abdalla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable for young people to the Haram and it’s busy aria
Stayed 1 night in Dec 2024

10/10 Excellent

amro

Stayed 1 night in Nov 2024

2/10 Terrible

Arslan

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff didn't made us wait unnecessarily for 4 hours during the check-in only to say that the booking doesn't exist. After 2 more hours, they found the booking but the room was not ready yet. The staff will deal with you as if they are doing you a big favour. There were no toiletries in the room for the entire during of my stay, no towels. And reception never picked up the call nor did they speak English. Avoid at all cost!
Stayed 3 nights in Dec 2024

10/10 Excellent

Arzoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Mohammad

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Sumaia

Stayed 3 nights in Oct 2024

2/10 Terrible

Tanzeela

Travelled with family
Disliked: Staff & service, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Zafeer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always brilliant. They constantly cleaning the cafe in lobby is brilliant lovely karak chai! Easy walk plenty lifts easy accessible. Rooms are spacious clean
Stayed 1 night in Oct 2024

10/10 Excellent

Khalid

Travelled with family
Liked: Staff & service, property conditions & facilities
Tha hotel cleaning is great so is the staff. You feel welcome by the staff.
Stayed 7 nights in Oct 2024