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Elaf Bakkah Hotel

3.0 star property

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Photo gallery for Elaf Bakkah Hotel

Exterior
Lift
Daily buffet breakfast (SAR 50 per person)
Quadruple Room | Minibar, in-room safe, desk, free WiFi
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Mahbas Al Jin. Al Aziziah, Makkah, 21955
  • Kaaba
    ‪2 min drive‬
  • Abraj Al-Bait Towers
    ‪2 min drive‬
  • Great Mosque of Makkah
    ‪2 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, free WiFi

Double Room

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, free WiFi

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 4 Single Beds

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  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (16)
The price is CHF 27
for 1 room
includes taxes & fees
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About this property

Elaf Bakkah Hotel

Art Deco hotel with 2 restaurants and 24-hour front desk
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and 2 coffee shops/cafes. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Elaf Bakkah Hotel offers 810 accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Makkah hotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Elaf Bakkah Hotel. During your stay, you're just a quick walk from Sheikh Abdul Aziz Ibn Baz Mosque. Features include free WiFi in public areas, plus 2 restaurants and 2 coffee shops/cafes.
  • Free WiFi
  • Enjoy international cuisine while dining at Al Safa Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by car from Great Mosque of Makkah and 6 minutes from Kaaba
There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1291 square feet (120 square metres) and includes conference space. The business-friendly Elaf Bakkah Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Al Safa Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Al Marwa Restaurant – This restaurant serves lunch and dinner.
Al Rawda Cafe – This coffee shop only serves light fare.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 50 for adults and SAR 25 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Al Marwa Restaurant
  • Al Rawda Cafe
  • Al Safa Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,291 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 50 for adults and from SAR 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10006936

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Elaf Bakkah Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Bakkah
Bakkah Hotel
Elaf Bakkah
Elaf Bakkah Hotel
Elaf Bakkah Hotel Mecca
Elaf Bakkah Mecca
Elaf Bakkah Hotel Makkah/Mecca
Elaf Bakkah Hotel Hotel
Elaf Bakkah Hotel Makkah
Elaf Bakkah Hotel Hotel Makkah

Elaf Bakkah Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 158 out of 456 reviews
Rating 8 - Good. 170 out of 456 reviews
Rating 6 - Okay. 82 out of 456 reviews
Rating 4 - Poor. 22 out of 456 reviews
Rating 2 - Terrible. 24 out of 456 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Saira Baig

Disliked: Cleanliness
Stayed 6 nights in Mar 2025

2/10 Terrible

Fadilat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hotel but there was always an odor from toilet. The service was poor because when you have any issues, they never pick calls at the reception. Phone will be ringing nonstop, until you go downstairs. I also had a problem with the location. The hotel shuttles can't be used during Ramadan, only public buses convey pilgrims to and fro. This is a major problem as there is a crowd before and after every salat so getting a bus to and from masjid al Haram was hectic. We didn't enjoy our stay.
Stayed 6 nights in Mar 2025

2/10 Terrible

RAhmatollah

Stayed 6 nights in Jan 2025

4/10 Poor

Muhammad Hoosen

Stayed 3 nights in Mar 2025

10/10 Excellent

Waleed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and convenient location to the Haram the buses are very close and around the clock.
Stayed 5 nights in Mar 2025

8/10 Good

LAHCEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a great location
Stayed 6 nights in Mar 2025

2/10 Terrible

Rubel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sink was linking, found bedbugs well as I have proof and evidence, I had stay outside the room for a day to get another room. House keeping always delayed the service for cleaning the room I had to call multiple times each day..
Stayed 6 nights in Mar 2025

8/10 Good

Luai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Gazi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hotel. The staff are very cordial and friendly. We like to stay again in future.
Stayed 2 nights in Mar 2025

6/10 Okay

Azad

Stayed 1 night in Mar 2025

8/10 Good

Azad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property is ideal for those to perform Umrah with less hassle Right in front is the public bus transport which is free and runs 24 hrs We found the bus service very convenient Note This is a 3 star hotel and not as advertised
Stayed 1 night in Mar 2025

10/10 Excellent

Saim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was vet good as always.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and easy to transport to and from the Haram.
Stayed 6 nights in Feb 2025

10/10 Excellent

Nail

Liked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Bahadur

Stayed 1 night in Feb 2025

8/10 Good

Muhammad

Travelled with family
Liked: Staff & service
too much AC, not in renter’s control. You have to go to reception to have someone set it at different temperature.
Stayed 7 nights in Jan 2025

10/10 Excellent

Munir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Bahadur

Stayed 1 night in Feb 2025

2/10 Terrible

Ata

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

nabil, eustis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 3 nights in Dec 2024

6/10 Okay

Mehboobkhan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is nice but the reception staff is not at all good . The bell boys are very helpful thpugh. However there is no room service. We asked for it several times but didn’t get kt . I asked fresh towel in the morning and after repeated reminders phone calls and 3 visits to the reception i got it late after 10 pm. The room was no e but the mattresses were bad and creaking There were even coalroaches in the room.
Stayed 9 nights in Jan 2025

10/10 Excellent

Sajad, La Palma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very conveniently located with frequent bus service to Haram and the breakfast was an icing on the cake
Stayed 4 nights in Dec 2024

6/10 Okay

Shehu Musa

Travelled with family
Stayed 2 nights in Dec 2024

8/10 Good

Adedayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is easily accessible
Stayed 3 nights in Dec 2024

10/10 Excellent

Salam, Waterdown

Liked: Cleanliness, amenities, property conditions & facilities
I expect it is the best in this area
Stayed 2 nights in Dec 2024