Makkah Clock Royal Tower, A Fairmont Hotel

5.0 star property

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Photo gallery for Makkah Clock Royal Tower, A Fairmont Hotel

Reception
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Grand Suite, 1 King Bed with Sofa bed (Kaaba) | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Reception
32-inch LCD TV with satellite channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

Signature Suite, 2 Bedrooms (Kaaba)

10.0 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Deluxe Room, 1 King Bed (Haram)

  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds (Haram)

  • Sleeps 3
  • 2 Single Beds

Fairmont Gold, Twin Room, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Single Beds

Fairmont, Room, 1 King Bed, City View

8.4 out of 10
Very good
(24 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Triple Room, 3 Single Beds, City View

8.4 out of 10
Very good
(34 reviews)
  • City view
  • Sleeps 4
  • 3 Single Beds

Fairmont, Twin Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

Fairmont, Twin Room, Accessible, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

Fairmont Gold, Junior Suite, City View

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Kaaba)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential suite Kaaba View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Residential Suite Quad Haram Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 4 Single Beds

Suite, 1 King Bed (Residential - Kaaba)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Single Beds, City View (Residential)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds

Suite, 2 Single Beds (Residential - Haram)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Suite, 2 Single Beds (Residential - Kaaba)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Signature Twin Room, 2 Single Beds (Kaaba)

  • Sleeps 4
  • 2 Single Beds

Studio, 2 Single Beds (Haram)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Single Beds

Studio, 2 Single Beds (Kaaba)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Single Beds

Studio, 2 Single Beds, City View

7.2 out of 10
Good
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

Signature Suite, 2 Bedrooms Haram View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Fairmont Gold, Junior Suite, Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Signature Suite, Haram View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Fairmont Gold, Signature Suite, Haram View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Fairmont Gold, Twin Room, 2 Twin Beds, Haram View

  • Sleeps 4
  • 2 Single Beds

Fairmont Gold, Twin Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds

Fairmont Gold, Junior Suite, Haram

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Haram

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Residential Suite Haram

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Fairmont Gold, Executive Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Royal Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Duplex, 2 Bedrooms (Haram)

  • Sleeps 6
  • 1 Double Bed

Grand Suite, 1 King Bed with Sofa bed (Kaaba)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Duplex (Suite Twin Kaaba)

  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Makkah Clock Royal Tower, A Fairmont Hotel

Luxury hotel connected to a shopping centre in Makkah with 10 restaurants
This hotel features 10 restaurants, a health club and a snack bar/deli. WiFi in public areas is free. Additionally, a conference centre, a complimentary children's club and a coffee shop/cafe are on-site. Housekeeping is available on request.
Makkah Clock Royal Tower, A Fairmont Hotel offers 1650 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Select Comfort mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Makkah hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of Makkah Clock Royal Tower, A Fairmont Hotel's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Great Mosque of Makkah. Free WiFi in public areas, 10 restaurants and a gym are available.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Atyaf, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Great Mosque of Makkah and The Clock Towers
There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. A business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 23379 square feet (2172 square metres) and includes a conference centre. A health club, spa services, and a library are also featured at the luxury Makkah Clock Royal Tower, A Fairmont Hotel. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Atyaf – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Aja – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Open selected days.
The Grill – This steakhouse serves breakfast, lunch and dinner. Open selected days.
Mazaq – This café serves breakfast, lunch, dinner and light fare. Open daily.
Al Dar – This bistro specialises in Middle Eastern cuisine. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 140 for adults and SAR 70 for children
  • 10 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aja
  • Al Dar
  • Atyaf
  • Mazaq
  • The Grill

Things to do

  • Art gallery
  • Designer stores
  • Free children's club
  • Health club
  • Library
  • Shopping centre

Family friendly

  • Children's games
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (23,379 square foot of space)

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 60 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makkah Clock Royal Tower, A Fairmont Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 140 for adults and from SAR 70 for children
  • Fee for in-room wireless Internet: SAR 0 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007336

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Makkah Clock Royal Tower, A Fairmont Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower
Makkah Clock Royal Tower A Fairmont Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Makkah
Makkah Clock Royal Tower, A Fairmont Hotel Hotel Makkah

Reviews

Makkah Clock Royal Tower, A Fairmont Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 676 out of 1009 reviews
Rating 8 - Good. 146 out of 1009 reviews
Rating 6 - Okay. 81 out of 1009 reviews
Rating 4 - Poor. 37 out of 1009 reviews
Rating 2 - Terrible. 69 out of 1009 reviews

Reviews

10/10 Excellent

Bilaal

Stayed 4 nights in Aug 2025

10/10 Excellent

Malak, Arlington

Stayed 1 night in Aug 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mulikat

Stayed 5 nights in Aug 2025

10/10 Excellent

Saleem

Travelled with family
Liked: Cleanliness, amenities
It’s pretty clean and so help full stuff
Stayed 1 night in Aug 2025

10/10 Excellent

Saud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Makkah Royal Clock Tower Fairmont was wonderful. The location was perfect, safe, convenient, and just steps away from the Haram. The view from our room was breathtaking, and we truly enjoyed it every day. The hotel sits above a quiet shopping center, which made it easy to find anything we needed without the crowds. The room was comfortable, the bed was clean and cozy, and everything felt well-maintained. The staff made us feel welcome, and the overall atmosphere was peaceful. We all enjoyed our time here and would gladly stay again. Highly recommended for anyone visiting Makkah!
Stayed 2 nights in Aug 2025

10/10 Excellent

Amira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service also got a upgrade happy with everything
Stayed 4 nights in Apr 2025

10/10 Excellent

ADAM

Travelled with family and small children, Business traveller
Liked: Amenities
❤️
Stayed 1 night in Jul 2025

10/10 Excellent

sadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great property and lived up to its reputation. The rooms were very comfortable and clean and kitted out with very modern facilities. The breakfast was fantastic. I got a Haraam view room and it was so worth it. Was a very special stay. The staff were all very helpful and polite. The one thing I would say is that the room service line took forever to answer and pick up. I appreciate it is a busy hotel and apparently there is a way to order online as well. However, that option is not at all obvious or working. I was able to go online using a QR code and access the menu but there was no way to order online even though the staff were saying there is. As a result I had to stay on the room service hold line for nearly 30 mins. Aside from this minor hiccup, it was a great stay. I would highly recommend to others and also go again myself if the occasion arose.
Stayed 1 night in Aug 2025

8/10 Good

Alia

Travelled with family
Liked: Cleanliness, staff & service, amenities
When I checked in I was given a very small corner room with three beds tightly packed next to each other with no space between beds to pass through. No night stands were next to any beds. It felt like sardines stacked there. I had a for booking for three adults. I went back to the check in desk and the deputy manager changed the room to an adjacent room that had more space and furniture. I don’t know why the first employee didn’t check us in the room we booked originally since it was available. Also the first room bathroom was smelling like cigarettes although it’s a smoke free property. Additionally we asked for a white flat sheet to use under the fleece blanket they gave us for the extra bed or an extra comforter. They kept bringing a wrong item (another fleece blanket). I kept calling and explaining that a need a white flat sheet. In the end they brought nothing and ignored my request. Over all we had a nice stay except for the misfortunate events in the beginning that I wouldn't expected from The Fairmont.
Stayed 4 nights in Aug 2025

10/10 Excellent

Latif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Latif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always feels like a home :) Inshallah can come back again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohammed, Doha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

abdullah

Stayed 2 nights in Jul 2025

10/10 Excellent

FAHAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmed, Suwanee

Travelled with family
Liked: Amenities
Great Location, great everything
Stayed 5 nights in Jul 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay there. The staff was very nice when we checked in the person name. Muhammad was at the counter. He was exceptionally good. He spoke very good English and took care of us. I would definitely stay there again. Best hotel experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Khadija

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Bashir

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Hana

Stayed 2 nights in Jul 2025

2/10 Terrible

Bander

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recently stayed at the Fairmont Makkah in a Fairmont Gold Junior Suite, and while the location and the room itself were lovely, the service left a lot to be desired. Despite requesting an early check-in, we ended up waiting around two and a half hours before getting access to our room. The dedicated Gold lounge was under renovation, and the temporary reception area had issues with air conditioning. While the staff was polite, they weren’t very accommodating. In-room dining was another disappointment. Our dinner arrived late and incorrect, and when we tried to contact the staff to fix the order, we received no prompt response. Although they promised to send the missing items, nothing ever arrived, and there was no follow-up or apology. When we checked out, the Gold lounge was finally open, but we faced difficulties getting a refund for the incorrect charges. The process was slow, and despite leaving my account details, I still haven’t received the refund hours later. While the food was delicious, the service experience was far from what I expected from a hotel of this caliber. Sadly, I don’t think I will repeat my stay in the future.
Stayed 1 night in Jul 2025

10/10 Excellent

MOUSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

من احسن الفنادق في الوقف

من احسن الفنادق التي سكنتها السويت كبير وفاخر قريب من الحرم الفطور ممتاز
Stayed 2 nights in Jul 2025

2/10 Terrible

Ahmed

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I have full pictures of my room. Grime all over the shower, dirty coffee tray, tore duvets on both beds. And we complained to the hotel staff and management and its been 3 weeks after we left and noone even bothered to come back to us
Stayed 3 nights in Jul 2025