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voco Makkah by IHG

4.0 star property

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Photo gallery for voco Makkah by IHG

Banquet hall
Exterior
Exterior
Café
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Free WiFi

Explore the area

View in a map
Ibrahim Al Khalil Street, Al Mesfalah, Makkah
  • Place, The Clock Towers
    ‪1 min drive‬
  • Place, Great Mosque of Makkah
    ‪2 min drive‬
  • Place, Kaaba
    ‪2 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Multiple Beds, Smoking

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, Multiple Beds, Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 3 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Single Bed

  • Sleeps 4
  • 1 Single Bed

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About this property

voco Makkah by IHG

Central hotel connected to a shopping centre in Makkah with 6 restaurants
Along with 6 restaurants, this hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
Voco Makkah by IHG offers 4321 shared accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at voco Makkah by IHG. During your stay, you'll be connected to a shopping centre and within walking distance of The Clock Towers. Features include free WiFi in public areas and a free manager's reception, plus 6 restaurants.
  • Free WiFi
  • Options for a bite to eat include 6 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from King Fahad Gate
There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The business-friendly voco Makkah by IHG also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Makkah hotel.

The hotel hosts a free manager's reception daily.
Voco Makkah by IHG has 6 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (SAR 60 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 60 per person
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (190 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (60 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 29 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodation
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Online]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at voco Makkah by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 60.00 per person
  • Covered self-parking fee: SAR 60 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to Online
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10006217

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at voco Makkah by IHG.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

voco Makkah
voco Makkah by IHG Hotel
voco Makkah an IHG Hotel
voco Makkah by IHG Makkah
voco Makkah by IHG Hotel Makkah

voco Makkah by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 313 out of 430 reviews
Rating 8 - Good. 69 out of 430 reviews
Rating 6 - Okay. 21 out of 430 reviews
Rating 4 - Poor. 10 out of 430 reviews
Rating 2 - Terrible. 17 out of 430 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mahnoor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Shuttle to haram readily available
Stayed 3 nights in Aug 2025

10/10 Excellent

Hassan

Stayed 2 nights in Aug 2025

10/10 Excellent

Cheikh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voco is very clean. I will recommend more people to book there. We love it overall.
Stayed 2 nights in Aug 2025

8/10 Good

Fatou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

WISSAM

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
This place is the best if you’re looking for shuttle based options.
Stayed 1 night in Aug 2025

10/10 Excellent

zahra

Travelled with family
Liked: Amenities
Very friendly stuff the place is clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammed

Stayed 3 nights in Jul 2025

10/10 Excellent

Galal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay During Omrah

Very reasonably priced option in Makkah. Excellent hotel with very clean rooms and facilities. Shuttle service needs to be organized though. The hotel needs to establish a safer and a more organized area to pick up and drop off shuttle bus users. All in all great hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Hamzeh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Syed, Toronto

Liked: Cleanliness, amenities
Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Jul 2025

10/10 Excellent

Mouad

Stayed 4 nights in Jul 2025

10/10 Excellent

mudassar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really great hotel with great customer service. It’s almost 30 minutes walk from Kaaba. Shuttle service available but it’s ok not bad. For Friday prayers you have to take texi after 10 am . Overall good experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Suraia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff is very supportive.
Stayed 3 nights in Jul 2025

10/10 Excellent

Muhammad khizar, edison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would definitely stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Saima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

It was an exceptional experience overall. The shuttle was very efficient and continuous. A bit of a walk from bus drop off to Haram, easily done by young people.
Stayed 5 nights in Jul 2025

10/10 Excellent

Zubair

Liked: Cleanliness
Great Service, will come again
Stayed 3 nights in Jul 2025

10/10 Excellent

Shahida

Stayed 10 nights in Jul 2025

10/10 Excellent

Yassine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great experience keep up !

Great hotel
Stayed 1 night in Jul 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nawaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel for your budget

Everything was good. Haram is a bit of a distance and the coaches leave every 20m.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tamoor

Stayed 1 night in Apr 2025