Dann Carlton Medellin Hotel

4.5 star property

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Photo gallery for Dann Carlton Medellin Hotel

4 restaurants, breakfast served
Outdoor pool, pool umbrellas, pool loungers
Front of property
Front of property
4 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
Carrera 43a No.7-50, Avenida El Poblado, Medellín, Antioquia, 50021
  • Place, Medellín Clinic - El Poblado
    ‪1 min walk‬
  • Place, Poblado Park
    ‪5 min walk‬
  • Place, Lleras Park
    ‪6 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪25 min drive‬

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About this property

Dann Carlton Medellin Hotel

Luxury hotel with 4 restaurants and full-service spa
4 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a steam room are on-site.
Dann Carlton Medellin Hotel offers 200 air-conditioned accommodations with minibars and a safe. 66-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a steam room.
Dann Carlton Medellin Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
The free breakfast at Dann Carlton Medellin Hotel gets high marks from our customers. During your stay, you're just a quick walk from Poblado Park. You'll find features such as free WiFi in public areas and free valet parking, plus 4 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at one of the 4 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, body treatments or body scrubs at Dann Carlton Medellin Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute walk from Medellín Clinic - El Poblado and 4 minutes on foot from Poblado Park
  • Airport drop-off shuttle service available for a fee
Dann Carlton Medellin Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 11 meeting rooms, and coworking spaces. Event space at this hotel measures 6458 square feet (600 square metres) and includes a conference centre. A hot tub, a steam room, and spa services are also featured at the luxury Dann Carlton Medellin Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4.5-star Medellín hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Spigas di Palermo – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Zaguan del Patio – This restaurant serves breakfast, lunch and dinner. Open daily.
43 Street – This restaurant serves lunch and dinner. Open daily.
Tony Romas – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 43 Street
  • Spigas di Palermo
  • Tony Romas
  • Zaguan del Patio

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Conference centre (6,458 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dann Carlton Medellin Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

The listed general deposit applies to bookings of 5 guestrooms or more.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 165000 per vehicle (maximum occupancy 2)
  • Facilities fee: COP 9401 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dann Carlton Medellin Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Carlton Medellin
Dann Carlton
Dann Carlton Hotel
Dann Carlton Medellin
Dann Carlton Medellin Hotel
Hotel Carlton Medellin
Hotel Dann Carlton Medellin
Hotel Dann Medellin
Hotel Medellin Dann Carlton
Medellin Dann Carlton
Medellin Dann Carlton Hotel

Dann Carlton Medellin Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1091 out of 1644 reviews
Rating 8 - Good. 293 out of 1644 reviews
Rating 6 - Okay. 127 out of 1644 reviews
Rating 4 - Poor. 57 out of 1644 reviews
Rating 2 - Terrible. 76 out of 1644 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Diana, Innisfil

Stayed 4 nights in Aug 2025

10/10 Excellent

Dave Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

PETER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay in Medellin. It is a beautiful hotel, Safe, Quiet place, impeccably cleanliness, comfortable beds and beautiful rooms. Also have the best buffet breakfast and great dinner options.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Stayed 4 nights in Aug 2025

8/10 Good

NAVEED

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Good stay !
Stayed 4 nights in Aug 2025

10/10 Excellent

YASHIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Claudia Maribel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,breakfast was delicious,front desk where very professional and the staff where super helpful me and my husband will love to visit Dann carlton Medellin again
Stayed 3 nights in Aug 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms, staff and location. This was our 4th time at this hotel, we stayed at one other hotel but this is our favorite. Close enough to Parque Jeris without being in the chaos.
Stayed 1 night in Aug 2025

8/10 Good

Diego

Stayed 1 night in Aug 2025

4/10 Poor

Carleny

Stayed 4 nights in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop restaurant not handicap accessible. Taxi drivers on lremises are not to be truster. Hitel clean, good staff and service. Will recommend to others.
Stayed 6 nights in Aug 2025

4/10 Poor

Erika, Miami

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The restaurant's service was a poor experience, both with the food and the staff. I dream of having excellent experiences with D. Carlton, but that wasn't the case in Medellín
Stayed 1 night in Aug 2025

2/10 Terrible

Anne Sjoerd, Ossining

Business traveller
Disliked: Cleanliness
Room was too noisy considering its rating and price and compared to similar hotels in the neighborhood. The hotel staff was responsive to my noise complaint about a late night party in a neighboring room.
Stayed 1 night in Aug 2025

10/10 Excellent

Murali

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Murali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cc
Stayed 1 night in Aug 2025

4/10 Poor

Alejandro

Travelled with family, Travelled with family and small children
Liked: Cleanliness
My family and I (with two children, ages 6 and 11) stayed at the Dan Carlton from August 15 to 19, and unfortunately our experience was disappointing. On the first night, we were placed in a room beside the elevator, which made it almost impossible to sleep due to the constant noise. We requested a change and were told it would be handled by the time we returned later in the day, but it was not. Only after asking again did they move us to a different room. However, even in the new room, sleep was difficult. The hotel is located near several nightlife areas, and the windows are not soundproof, so loud music carried on throughout the night. We all had to sleep with ear plugs. Other frustrations included the front desk — always crowded, with only two staff members handling check-ins and check-outs, resulting in very long waits. In our second room, the safe box was not working, and it took 45 minutes for someone to come and fix it. Lastly, the breakfast was at best average. Overall, the hotel did not meet our expectations in terms of comfort or service. Is not a family friendly hotel in my opinion.
Stayed 4 nights in Aug 2025

10/10 Excellent

Graciela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Derdlim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

4/10 Poor

Yosvany R., Miami

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The restaurants service was really bad. Breakfast was impossible and the team servers look like too young without experience. I’m not recommending this hotel
Stayed 2 nights in Aug 2025

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is nice though very expensive. For the money you pay and no courtesy water in the room is cheap. Soap dispensers are clogged and hard to use. Empty shampoo and conditioner pumps The Wait for an omelet over 40 minutes. Service for Americans is sub standard maybe we are not welcome. We were treated much better at Du Parc.
Stayed 4 nights in Aug 2025

10/10 Excellent

jose

Stayed 1 night in Aug 2025

6/10 Okay

Santiago

Stayed 5 nights in Aug 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved it

it was an amazing stay, service spectacular, so friendly. breakfast was really good too and included in the price.
Stayed 4 nights in Aug 2025