Aparthotel

Haven

4.0 star property

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Photo gallery for Haven

Lobby
Room with jacuzzi on the balcony | Balcony view
Outdoor pool, open 8:00 AM to 7:00 PM, pool loungers
4-Bedroom penthouse with jacuzzi | Living area | 43-inch flat-screen TV with cable channels, TV
4-Bedroom penthouse with jacuzzi | Living area | 43-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Outdoor space
  • Housekeeping

Explore the area

View in a map
Calle 10A #36-29, Medellín, Antioquia, 050021
  • Lleras Park
    ‪2 min walk‬
  • Poblado Park
    ‪7 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

3 connected bedroom unit with jacuzzi and balcony

  • 105 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

Double room plus

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Budget Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Room with balcony

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room with small living room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

2-Bedroom apartment with 2 jacuzzis

  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite with jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room with jacuzzi and balcony

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room with jacuzzi

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

3-Bedroom apartment with jacuzzi on the balcony

  • 105 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

4-Bedroom penthouse with jacuzzi

  • 115 sq m
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

4-bedroom penthouse with jacuzzi on the balcony

  • 115 sq m
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

Small suite with jacuzzi

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

2-Bedroom apartment with jacuzzi on the balcony

  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

4-Bedroom penthouse with jacuzzi

  • 145 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds

Room with jacuzzi on the balcony

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double room

7.0 out of 10
Good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Haven

Aparthotel with free breakfast, a short walk to Lleras Park
This smoke-free aparthotel features an outdoor pool, a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services and laundry facilities. Each apartment has 4 bedrooms and offers free WiFi and 24-hour room service. For a bit of entertainment, a flat-screen TV comes with cable channels, and added amenities include a rainfall shower and free local calls.
Haven offers 37 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Medellín aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Haven's great location gets high marks from our customers. During your stay, you're just a quick walk from Lleras Park. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool. This upmarket aparthotel has 37 apartments. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers 24-hour room service, a flat-screen TV and a rainfall shower
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Lleras Park and 7 minutes on foot from Poblado Park
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Haven. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Medellín aparthotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
360 – On-site rooftop bar.
Swing – On-site lobby lounge. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Restaurants on site

  • 360
  • Swing

Dining

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • 24-hour room service
  • A bar/lounge
  • A coffee shop/cafe

Bedrooms

  • 4 bedrooms
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • Near a health/beauty spa

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 37 units
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Haven offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 7:00 PM
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín

Haven Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 392 out of 608 reviews
Rating 8 - Good. 113 out of 608 reviews
Rating 6 - Okay. 43 out of 608 reviews
Rating 4 - Poor. 21 out of 608 reviews
Rating 2 - Terrible. 39 out of 608 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Gerald Ralph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Ernesto

Travelled with group
Liked: Cleanliness, room comfort
We have stayed there 3 times in the last 14 months. We absolutely love the hotel and staff. Last trip we brought in a large group where we occupied about 8 rooms and everyone loved it.
Stayed 4 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
I always have a great stay at Haven. Everyone is always really nice to me.
Stayed 4 nights in May 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean And in the center of the city
Stayed 4 nights in May 2025

6/10 Okay

Reza

Business traveller
Liked: Cleanliness, amenities
Only one Elevator, for 11 Floors used by guests and staff. takes a long time to go up and down, Restaurant and pool in the rooftop, Music very loud, they refused to lower the valuem down. Lots of working girls was brought up by to stay for guests ! You don’t want your wife or girlfriend there, staff were nice and rooms are very good and clean!
Stayed 2 nights in May 2025

10/10 Excellent

tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 6 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great experience overall, friendly staff who are very accommodating. Only one elevator to service eleven floors and about 37 rooms so be prepared to wait a few minutes if you're trying to get the lift. Breakfast buffet was really good.Nice selection of breakfast items. There's a mini-bar in the room, and the staff will check the mini-bar Before & After check-in and check out. So that'll add some time onto your. departure.
Stayed 3 nights in May 2025

10/10 Excellent

Gerson

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location!
Stayed 3 nights in Apr 2025

2/10 Terrible

Mario

Disliked: Cleanliness, amenities, property conditions & facilities
Even though the lack parking is listed as I did see it the staff didn’t offer me help with luggage. They just wanted me to check in and that’s it. I seek for help but they just responded that the management wasn’t around, same next day. This is there excuse to avoid confrontation
Stayed 3 nights in May 2025

8/10 Good

Mauricio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location is great and you can walk to alot of different restaurants and nightclubs.
Stayed 5 nights in Apr 2025

10/10 Excellent

Antonio, Everett

Liked: Cleanliness, amenities, property conditions & facilities
Hot spot for people who like the Poblado vibe
Stayed 2 nights in Apr 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
exelent place to stay i will back
Stayed 4 nights in Apr 2025

10/10 Excellent

Melvin

Liked: Cleanliness, property conditions & facilities
Front desk is very professional & Staff was like family. FOOD was also delicious 😋
Stayed 7 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and modern room. Nice view of city at breakfast on 11th floor. Hotel staff charming and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Always awesome stay at Haven!!
Stayed 5 nights in Apr 2025

8/10 Good

Franklin

Liked: Cleanliness, amenities
Everything was exceptional with execption of the bathroom. it needs to be restored, grout seems as it is a bit dirty
Stayed 3 nights in Apr 2025

8/10 Good

Michael, Phoenix

Liked: Cleanliness, property conditions & facilities
Slot elevador and construction and load music in room all night
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Phoenix

Stayed 1 night in Mar 2025

6/10 Okay

morris

Business traveller

Trip to Medellin

It was comfortable Hotel in the top area of medellin.
Stayed 3 nights in Mar 2025

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, property conditions & facilities
I enjoyed the rooftop bar and pool. The food and staff was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael, Phoenix

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Nicely appointed accommodation in the middle of a highly popular tourist spot.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel and I will continue to stay here. Its located across the street from Provenza which means that you are surrounded by amazing restaurants. Walk outside the hotel in any direction you walk, you will find great options. The staff are very attentive to your every need and they are also outside helping as you return to the property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleazar

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service too slow! Only one elevator
Stayed 8 nights in Feb 2025