10/10 Excellent
Roger
13 Dec 2025
Liked: Cleanliness, staff & service, amenities
The hotel was very nice. Clean, and close to the action, but far away enough from the noise, in a quiet area very near to Provenza. The room was clean, and included everything you needed for your stay. I stayed in room 305, and it had a good view of the hotel front/street. There is a beautiful little patio on the street side entrance, and I ate breakfast there every morning.
Breakfast was included with my stay, and had plenty of wonderful options to choose from each morning. I really enjoyed the Colombian dishes for breakfast, and a fruit called a granadilla. (Thanks Johnny) There were fresh eggs, and bread and many things to choose from, probably one of the best “included breakfasts” I’ve experienced.
What makes the hotel are the staff, they were all very courteous and helpful with anything I needed. Special thanks to Johnny, who brought me to my room, and was very polite and welcoming. He’s a really nice young man with a good sense of humour, and I immediately felt welcomed to the hotel as a guest, and a friend. A special thanks to ladies at the front desk as well. Especially Irma on the night shift, who checked me in and out. She’s very polite and made checking in and out a breeze. Another woman who helped get my Colombian SIM card working, but I forget her name! They were all very helpful.
Thanks to the kitchen staff as well, they’re attentive, and friendly, and offered coffee and drinks whenever I sat down. Book this hotel, I enjoyed my stay.
Roger
Stayed 8 nights in Nov 2025