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The Brown, Guatape, Autograph Collection

4.0 star property

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Photo gallery for The Brown, Guatape, Autograph Collection

Outdoor pool
Restaurant
Presidential Suite, 1 Bedroom, Non Smoking, Lake View | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Gym
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
El Peñol - Guatape Paraje, Vereda Los Naranjos, Guatapé, Antioquia, 053840
  • Place, Peñol-Guatapé Reservoir
    ‪11 min walk‬
  • Place, Parque Comfama
    ‪5 min drive‬
  • Place, Rock of Guatapé
    ‪6 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪76 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Lake View (Balcony)

Standard Room, 2 Double Beds, Non Smoking, Lake View (Balcony) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Double Beds, Non Smoking, Lake View (Balcony)

8.8 out of 10
Excellent
(16 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lake View (Balcony) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Non Smoking, Lake View (Balcony)

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Lake View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Lake View (Balcony) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Lake View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 15 bedrooms
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Lake View (Balcony)

Standard Room, 1 King Bed, Non Smoking, Lake View (Balcony) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Non Smoking, Lake View (Balcony)

9.0 out of 10
Wonderful
(10 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Lake View

Presidential Suite, 1 Bedroom, Non Smoking, Lake View | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Presidential Suite, 1 Bedroom, Non Smoking, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Brown, Guatape, Autograph Collection

Beachfront hotel with 2 restaurants and free breakfast
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a 24-hour health club, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
The Brown, Guatape, Autograph Collection offers 116 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually decorated. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Brown, Guatape, Autograph Collection. During your stay, you'll be within walking distance of Peñol-Guatapé Reservoir. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Peñol-Guatapé Reservoir and 6 minutes from Parque Comfama
The Brown, Guatape, Autograph Collection offers its guests an outdoor pool and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms, coworking spaces, and limo/town car service. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly The Brown, Guatape, Autograph Collection. Self parking is free.

This 4-star Guatapé hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
The Brown, Guatape, Autograph Collection has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Boat tours
  • Free beach club
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • In the mountains
  • On a lake
  • On the beach
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Brown, Guatape, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 178834

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

The Brown Guatape
Luxé By The Charlee
Luxé By The Charlee Autograph Collection
The Brown, Guatape, Autograph Collection Hotel
The Brown, Guatape, Autograph Collection Guatapé
The Brown, Guatape, Autograph Collection Hotel Guatapé

Reviews

The Brown, Guatape, Autograph Collection Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 305 out of 385 reviews
Rating 8 - Good. 32 out of 385 reviews
Rating 6 - Okay. 21 out of 385 reviews
Rating 4 - Poor. 8 out of 385 reviews
Rating 2 - Terrible. 19 out of 385 reviews

Reviews

10/10 Excellent

Cora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Don't get scared of the drive to it, we did it at night and totally thought we took the wrong way until couple of signs showed us we are on the right track. Is secluded, gorgeous resort!
Stayed 1 night in Aug 2025

2/10 Terrible

John

Disliked: Staff & service

Abuso de cargo administrativo

Nuestra experiencia en este hotel fue totalmente desagradable. El administrador tuvo un trato déspota, desafiante y prepotente, haciéndonos pasar un pésimo momento. Se tomó atribuciones que no le correspondían, demostrando un exceso de poder que en realidad no tenía, lo que refleja una grave falta de respeto y un mal servicio al cliente. Lo más grave es que, por el simple hecho de dar una opinión, se nos negó el hospedaje, lo cual constituye una represalia injustificada y una vulneración directa de nuestros derechos como consumidores. Consideramos que se afectaron los siguientes derechos fundamentales del consumidor (Ley 1480 de 2011 – Estatuto del Consumidor): • Derecho al trato digno y respetuoso. • Derecho a acceder libremente a los bienes y servicios ofrecidos al público, sin discriminación ni represalias. • Derecho a recibir un servicio de calidad, acorde con lo anunciado y contratado. • Derecho a la información clara, veraz y suficiente. • Derecho a presentar reclamos y obtener una respuesta adecuada, sin ser castigados por ello. Este caso será reportado a la Superintendencia de Industria y Comercio (SIC) para que investigue y sancione las irregularidades, ya que se trata de una práctica abusiva que vulnera nuestros derechos como consumidores. No recomendamos este lugar bajo ninguna circunstancia, ya que lo más importante para nosotros es el servicio al Cliente.
Stayed 1 night in Aug 2025

2/10 Terrible

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
1. I could not communicate with the hotel by email or phone until I arrived at the front desk and was given a what’s app number that actually worked and never did they return any emails 2. The front desk staff was slow and inefficient during the entire stay 3. The walls of the rooms would allow me to listen to my next door room’s conversations 4. Cleaning staff stated at 7 am with a fun and laughter conversation directly in a a small room right by my room 5. The mattress was tired and lumpy with permanent indentations on each side of the king bed with pillows that would not support a child’s neck 6. I stayed 5 night at 300 dollars per night and on the 4th and fifth night they had a large party with music blaring and tic tok motorcycle transports going buy until 3 am each night 7. The road to and from hotel to Guatapé and el Peñol was dirt and felt like I was placing my life in danger riding in taxis 8. We lost power twice during the stay 9. I was not allowed to bring my own insulated cup to the pool to drink the hotels drinks out of and was rudely treated by an non English speaking person 10. I noticed many of the females wearing garments that were clearly against the rules we were given by the front desk at breakfast lunch and dinner along with pool attire 11. Three times we had people arguing into the night in rooms and hallways waking me up at 2-4am 12. I believed that what I was getting was a quiet secluded hotel not a weekend party
Stayed 5 nights in Aug 2025

6/10 Okay

Eliana, Linden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a terrible checkin experience at this property, they ask for physical ID for every single person staying and my wife had a picture of the passport as walking with those documents in Colombia is risky. So we explained the situation and the lobby receptionist was rude and referred us to read the law. The property is beautiful but the service and the staff has a lot to improve. We escalated the situation and the manager was kind enough to understand and help us. I stayed before at Domus glamping and the experience was 1000% better than this luxury hotel. I wouldn't stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniela, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel Ever!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property. Great views, good amenities. Absolutely recommend staying here
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WAW se queda corto

Hace rato no estaba en un lugar tan agradable con tan buen servicio, la piscina, la atención, la atención, la belleza del lugar, la atención. Felicitaciones al dueño de este lugar.
Stayed 2 nights in Aug 2025

10/10 Excellent

julie

Stayed 1 night in Aug 2025

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jarrod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is AMAZING! The staff is polite, pleasant and very attentive. The location is top notch with a view that doesn’t get old! On site activities were great. The hotel is close enough to everything yet far enough to be able to disconnect. I can’t think of one bad thing to say about this place. Would definitely go back !!
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Fernanda

Stayed 2 nights in Aug 2025

10/10 Excellent

Augusto

Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Jul 2025

10/10 Excellent

Luciano Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, excellent food and location. Very safe
Stayed 3 nights in Jul 2025

10/10 Excellent

katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Del Pilar

Stayed 2 nights in Jul 2025

10/10 Excellent

Mariantonieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, cozy, clean, and the staff is incredible. The breakfast is good, sufficient, and delicious. The food in general is delicious, but we didn't like a couple of dishes we tried. The wings were very ugly, and the chicken tortilla soup was delicious, but I ordered it twice and it came out cold. I would return to this hotel; it's very nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Danny

Stayed 1 night in Jul 2025

10/10 Excellent

Andres

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brown was excellent!! Juan Pablo, one the staff was great and very helpful, every room as a view to the lake, infinity pool, the food is great!!! Free breakfast, free parking with option of valet if you prefer, drive was beautiful, you get into the woods to get to the hotel, nothing to worry about, very safe. I'm definitely going back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Juranny

Stayed 2 nights in Jun 2025

10/10 Excellent

Beth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible oasis of a hotel at Guatape

The hotel was incredible, really beautiful, the pool and hot tubs were fantastic. Loved the views. The restaurant was good as well. We did the water sports and enjoyed the jet skis at the hotel as well. It felt like an oasis Highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Rodrigo, MIAMI

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience! Must visit
Stayed 1 night in Jul 2025