6/10 Satisfaisant
Christopher
29 juin 2025
Nice bi-lingual staff. Room subpar
It's a beautiful hotel in the heart of the night life. The top floor has a really nice area with a small pool & jacuzzi (not hot water). Staff is bilingual and helpful
Unfortunately I got a bad room. The ventilation system would only stay on for maybe 10 minutes and then shut off. The staff came to check and reset but it never worked correctly making it incredibly uncomfortable at night as it was very warm. They did offer me to change the room but it was already 9:30 at night and I was in bed. They should have offered earlier in the day when I first complained around 5 PM
And the TV had issues the entire stay. They use Roku. The staff came to login and had to change out the system. It worked for a bit but the next morning it wasn't working again.
The condition of the room is ok, not great. It looks like the bathroom hasn't been maintained and the large sliding wood door is very hard to open & close
On my last stay I was on the 5th floor and the noise from the area wasn't too bad at night, but on the 3rd floor it was really bad. Thankfully I brought noise canceling earbuds otherwise I wouldn't have been able to rest until the parties outside stop around 4 AM
I feel like they gave me a bad room, and although they did send staff several times to fix issues, they should have offered me a new room immediately when the air-conditioning wasn't working, not wait until 9:30 at night only after so asked for a reimbursement
Finally they should be able to change effectivo đ




Christopher
Séjour de 1 nuit en juin 2025