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Heritage Inn & Suites

3.0 star property

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Photo gallery for Heritage Inn & Suites

Lobby
Junior Room, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool
Lobby sitting area
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1239 2nd St W, Brooks, AB, T1R1P7
  • Place, JBS Canada Centre
    ‪4 min drive‬
  • Place, Brooks Golf Club
    ‪5 min drive‬
  • Place, Dinosaur Provincial Park
    ‪42 min drive‬

Room options

View all photos for Elite Room, 1 Queen Bed with Sofa bed

Elite Room, 1 Queen Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free WiFi

Elite Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Elite Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Elite Room, 2 Queen Beds

9.2 out of 10
Wonderful
(57 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Pets allowed (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free WiFi

Elite Room, 2 Queen Beds, Pets allowed (Pet Friendly)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, Jetted Tub

Junior Room, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi

Junior Room, Jetted Tub

  • 45 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 King Bed

View all photos for Elite Studio Suite, Kitchenette

Elite Studio Suite, Kitchenette | Living room | TV

Elite Studio Suite, Kitchenette

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Kitchenette

Family Room, Kitchenette | Private kitchen | Fridge, microwave, coffee/tea maker

Family Room, Kitchenette

  • 75 sq m
  • Sleeps 8
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Elite Room, Mobility Accessible

Elite Room, Mobility Accessible | Desk, blackout curtains, iron/ironing board, free WiFi

Elite Room, Mobility Accessible

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Heritage Inn & Suites

Hotel with free parking, in the vicinity of Brooks Golf Club
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn & Suites offers 61 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Heritage Inn & Suites. During your stay, you'll be within walking distance of JBS Canada Centre. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a meeting room, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Brooks Golf Club and 10 minutes from Brooks Aqueduct
  • Dogs welcome for a fee (restrictions apply)
Heritage Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Free breakfast is served. A library, a vending machine, and tour/ticket assistance are also featured at the business-friendly Heritage Inn & Suites. Self parking is free.

This 3-star Brooks hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Heritage Inn Brooks
Heritage Inn & Suites Hotel
Heritage Inn & Suites Brooks
Heritage Inn & Suites Hotel Brooks

Heritage Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 331 out of 618 reviews
Rating 8 - Good. 204 out of 618 reviews
Rating 6 - Okay. 51 out of 618 reviews
Rating 4 - Poor. 25 out of 618 reviews
Rating 2 - Terrible. 7 out of 618 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet conveniently located
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Sarah

Business traveller
Liked: Amenities
Clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed for 1 night but would definitely stay again. Staff was very friendly and accommodating. Breakfast was included and had lots of options to choose from. Pool and hot tub area was clean. Beds were very comfortable. Not a brand new hotel but it seems to be well maintained.
Stayed 1 night in Oct 2025

8/10 Good

William

Stayed 1 night in Oct 2025

10/10 Excellent

Janey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a relaxing stay including my dogs. They were welcomed and they were spoiled by the staff. Greatly appreciated it. They got to enjoy their stay. We had a very comfortable two nights.
Stayed 2 nights in Oct 2025

6/10 Okay

Michelle

Stayed 4 nights in Oct 2025

8/10 Good

Sharon

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed here to attend a family wedding. It is a little aged but the hotel was relatively clean. The staff seemed a little indifferent but they were polite and it is a very mundane job. The only issue we had was when I went to bed that night I felt something at the bottom of the sheets and discovered a child’s sock. I’m not sure if it was clean or dirty but it was definitely a shock. I informed the front desk when I left and she apologized and requested a picture so it was send to her. Still haven’t received a message from management or any form of compensation.
Stayed 1 night in Oct 2025

8/10 Good

Sharilyn

Liked: Cleanliness, amenities
Large room, very comfortable, nice pool and hot tub.
Stayed 1 night in Oct 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, nice clean rooms and early check in was no problem and a very quiet hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean smart hotel with great updates. Enjoyed the staff beds were comfortable and breakfast easy
Stayed 1 night in Oct 2025

4/10 Poor

Moira

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room and bathroom were dated and had a stale smell. Had to tell a family that their kids shouldn't be playing in the hallways one evening. They thought it was ok as it wasn't 'quiet time'. Really?? Take them to a playground!! Outside door didn't close properly - great security!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Carly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Olivier

Stayed 7 nights in Sep 2025

6/10 Okay

Lance

Stayed 4 nights in Sep 2025

8/10 Good

Rory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Matthew

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property was dated and had a lingering smell of mildew in the room(s).
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented a room from this hotel as it was a reasonable price but we were more than pleased. The hotel was very clean, we were greeted with a smile. It was a great stay.
Stayed 1 night in Oct 2025

8/10 Good

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was indifferent
Stayed 1 night in Sep 2025

8/10 Good

Brad

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025