The only good thing about the hotel was the location. It was located near gate 318. The room was dirty, not sure if they clean it after every guest. The washroom was probably done in 80's. Would not recommend it to anyone
Room windows were loose, letting in a lot of sound, wind; I was given 3 small beds even though I was alone, no slippers provided, no heatin no temperature control, staff was rigid on late check-out my flight was at night. No proper concierge to store lufgagethere were
Receptionist is ok. The staff were very helpful and knowledgeable and excellent! They have laundry service that was completed within 24 hrs. They provided us with a nice fruit plate for each room. Room service was provided upon request. They provided us with the necessities everyday we stayed there, to make sure we did not run out. Excellent location food, shopping, & masjid nawabi and other mosques were within walking distance.
Good Evening to you all , everything was good and the staff was very good also but the hotel is near to the haram itâs very interesting but the rooms need to renovation
Location is ideal, very close to Haram. Service was excellent. Mr. khalid, House Keeping Manager was outstanding. He fulfilled all our house keeping requests. Many Thanks to him. Highly recommended for Madinah visitors
Please save yourself the money and go to another hotel. The towels, toilet paper, water were all missing. The first 30 minutes the front desk reception couldnât find my booking. Everything in my room was unclean. The bathroom has mold. Iâm glad that we booked only 2 nights.