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There was no milk in the room for coffee. Also no face washers in the bathroom (unusual). When exiting the car park if you followed the arrow out you were unable to continue as the exit lane around the bend was blocked off, which made exiting a little awkward. There needed to be large signage stating this.
Kaye
Stayed 1 night in Aug 2025
4/10 Poor
Fotini
2 Aug 2025
Disliked: Amenities
My original room had an old bed that played havoc with my back.
At 7:00am the following morning I told the concierge and he was going to get the staff to make the bed firmer. Five hours later nothing had been done and his solution was to put doonas on the mattress to firm it up. I was most distressed, exhausted from moving out of my apartment and needed to taken strong painkillers and rest. Eventually I was put into a room where the concierge asked me to try the mattress as it was ‘a new one’. It was good. This room was not an upgrade but a downgrade to a single room from my two rooms. It was in better condition than the more expensive one. The bathroom/s need upgrading and hotel products need to be on hand. The second room had better shower products than the more expensive one. One tissue left in the box with no spare in the room or bathroom. No jug to put water in the fridge.
The dining facilities were excellent both in food and staff. I have not paid the bill as I’m waiting for a proper adjustment not a one of $68.69 credit. There are two nights that I stayed in the cheaper room with no adjustment. Overall, it has left a sour taste and I don’t believe I will stay there again.
Fotini
Stayed 3 nights in Jul 2025
6/10 Okay
Baya
Travelled with family
29 Jul 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Could not get out of the bathroom, hotel reception came and unopened it.
We stayed last year, and chose to go back this year as it was near to family.
We paid over a $1000 for 5 nights.
When we arrived we checked in and went to our allocated room.
There was dirt on a light switch which looked like faeces which husband cleaned off and took a photograph.
On our 2nd day I made the bed and the quilt had all stains on it.
We reported this to the front desk and we where given a different room.
Which we moved to and the guy assisted us with our luggage.
When we got to the new room we found it was not cleaned to the standard of a 4.5 star hotel.
We will definitely not be staying here again.
Good location with tram out the front for the MCG. 2 bedroom apartment was sufficent, although frypan needs an update if planning on cooking. Vent in room was covered in dust with finger prints on it. Found underwear and a towel in the washer/dryer and a false eyelash stuck on the light above vanity from the previous stay. Cleaning could be improved.
The restaurant and cafe area was great. Staff friendly and helpful. That’s where it ended. The 2 bedroom apartment was outdated and we felt we were staying in a 2 star hotel. The bedroom on the lower floor was freezing, we couldn’t heat it. Kitchen pointless. We won’t be staying here again.
We liked sitting on the balcony to have our breakfast and having views to the city. We met some friends in the lobby lounge which was a nice area. It was a bit tricky to get the water temperature right in the shower as there was a delay when you adjusted the tap. Overall nice stay and easy public transport options on doorstep.
Jenny
Stayed 1 night in Jul 2025
10/10 Excellent
Joanne
Travelled with family, Travelled with family and small children, Travelled with partner
Amora has become my stay of choice around Richmond.
Decent rooms well maintained. Better than average buffet breakfast. Lovely lobby and place to hand out including a fireplace.
Would recommend
Stayed here as it was convenient to an event we were attending. Overall property was great however it is not anyone liking a quiet night. Nearby very loud music woke us several times.