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Anchor on Collins

4.0 star property

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Front of property
Deluxe Apartment, 3 Bedrooms | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Premium Apartment, 2 Bedrooms | Living area | Flat-screen TV
Premium Apartment, 2 Bedrooms | Living area | Flat-screen TV
Deluxe Apartment, 3 Bedrooms | Extra beds

Reviews

5.4 out of 10

Popular amenities

  • Parking available
  • Dryer
  • Kitchen
  • Free WiFi

Explore the area

View in a map
325 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Melbourne Central
    ‪7 min walk‬
  • Crown Casino
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Extra beds

Deluxe Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 10
  • 4 Single Beds, 1 Single Bunk Bed and 1 Double Bed OR 3 Double Beds and 1 Single Bunk Bed

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Apartment, 2 Bedrooms

  • 7 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Studio Suite

Premium Studio Suite | Extra beds

Premium Studio Suite

  • 7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Apartment, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Anchor on Collins

Apartment with kitchen, steps from Collins Street
Self parking, concierge services and laundry facilities are available at this apartment building. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a dryer and a dining area, and other amenities include free WiFi and a sitting area. Housekeeping is available on request.
Anchor on Collins offers 2 accommodations with an iron/ironing board and free toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

During your stay at Anchor on Collins, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus concierge services and laundry facilities. This upmarket apartment building has 2 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dryer and a living room
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge and luggage storage
  • Steps from Collins Street and 8 minutes on foot from Melbourne Central
As a guest of Anchor on Collins, you'll find concierge services and laundry facilities. Public spaces have free WiFi. Parking is available for a fee.

Languages

Chinese (Mandarin), English, French, Hindi, Indonesian, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 40 per night)

Family friendly

  • Highchair

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV

Laundry

  • Dryer
  • Laundry facilities

Pets

  • Service animals only (pets not allowed)

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9 PM
Late check-in subject to availability
Late check-in fee: AUD 50.00 for check-in between 9 PM and noon
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 40 per night
  • Late check-in fee: AUD 50.00 for check-in between 9 PM and noon
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Property is also known as

Anchor Collins Apartment Melbourne
Anchor Collins Apartment
Anchor Collins Melbourne
Anchor Collins
Anchor on Collins Apartment
Anchor on Collins Melbourne
Anchor on Collins Apartment Melbourne

Anchor on Collins Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 5 out of 13 reviews
Rating 2 - Terrible. 3 out of 13 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT STAY HERE, unhygienic, unsafe, no support....

The accommodation did not present as advertised and did not have enough seating for the guests to eat or sit together. The bathrooms were unhygienic and the down lights throughout the unit were hanging down from their mounts - fire hazard. The door handles on most doors were falling off. The Foxtel did not work (no tv) the entire premises was very poorly presented. We were given the wrong wifi password. I contacted the booking people who referred me to administration. No reply to our email, still no response. The property is falsely advertising the property and will not return messages left. Our family holiday was ruined by the shabby accommodation and we Paid premium price for the stay. Will never use anchor properties again, just glad none of us became ill from staying there. Horrific experience.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Location is good. Near to train & tram stations and pick-up points for tour buses. We were not provided garbage bags.
Stayed 7 nights in May 2019

4/10 Poor

Michael, Noosa Heads

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not What was advertisied

This property is a breach of the ACCC laws for fails advertising. Showers had mould in them. It was advertised as plenty of room, there was no room to move around the main bed room bed. We booked 4 king singles and did not get them. Door handles and tower holders where falling off. patch marks ion the wall. Some one need to spend a couple of days cleaning and doing minor repairs. Ensuite door doses not close properly. Location was good
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

disappointed with the apartment,loved the location

The apartment had no balcony (as pictured in the sample photos on the website) not even a window to the outside world! There was a tiny internal sun room, the only source of fresh air. Everyone felt stuffy in their bedrooms. You have to walk through one of the bedrooms to get to another, poor privacy I think there were 20 pillows in the apartment all made from concrete. The tiny lounge room did not cater for more then 5 people seated. Plenty of towels and great location.
Stayed 3 nights in Jan 2018

4/10 Poor

Elisa, cudgen Nsw

Disliked: Property conditions & facilities, room comfort

Easy access to CBD

This apartment was nothing like the photos. Very mis-leading. If you want to stay here mid week then that's ok but from Friday until Sunday, don't expect to get to sleep until after 2am. A night club is situated directly below and the music is extremely loud coming through the floor. The lounge area only really seats 4 some what comfortably. Very disappointing for the amount of money paid to stay here.

4/10 Poor

pauline, melbpurne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the apartment in the photo

The Anchor on Collins claims to only have two rooms, 1 x one bedroom apartment and 1 x 4 bedroomed aprtment. The apartment I stayed in was neither of those pictured. It was dirty, poorly furnished and outdated. The was no air conditioner in the bedroom and the dishwasher was broken.
Stayed 6 nights in Nov 2017

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Living in the center of the city.

The apartment situated at 400 Little Collins St was not the one I originally booked (at 350 Collins Street) as apparently there was a plumbing problem at the original. None-the-less the substituted apartment was just as conveniently located and of a good standard. I'll never know if I did better or worse due to the change as I never did see the originally booked apartment. Besides this, I was impressed by the service and how some minor issues such as the TV and hot water kettle were fixed immediately by the maintenance guy. Overall, I'm glad I chose the apartment option.

2/10 Terrible

Steve, New South Wales

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here. It was disgusting.

Xmas night arrived. Check in lady Sandy was late meeting us, but she was very pleasant and could see by our faces we were very disappointed. OMG it was horrible. Dingy, shabby, dirty and so noisy, the walls were paper thin and the people next door may as well have been in our apartment.Not one window but had an "atrium" in the centre of apartment, it was the dumping ground for old mops buckets and unidentifiable rubbish. We had to close the blinds around it because it was so off putting to look at. One bedroom was only accessible by walking through another bedroom and it had no aircon at all. The other rooms had a/c but the batteries were flat in the remotes!! Cigarette butts scattered on the floors, cockroaches loved the place. One bed was truly that old and should have been thrown in the dump years ago. The linen, well sleeping in a bed that had linen on it that was stained yellow was kind of yuck. By this stage we could not have cared less and couldn't wait for morning to come to find somewhere else. We paid a bucket load to stay here as well as an extra fee due to a date change. So not what the photos show, oh wait the picture of the foyer is correct.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Penthouse with views of city.

Beautiful views of the city, nice apartment, two bedrooms and two bathrooms. Very cold. The installed a new heater the next day. But we still have terrible colds. Sixteen steps up to the room were hard on my knees with cane.

2/10 Terrible

Fenty L

Disliked: Staff & service, property conditions & facilities, room comfort

Unbelievable apartment !

I booked a 4 nights for a 4 bedroom deluxe apartment for 8 seniors friends , stated in the booking the apartment is 160 m 2 with balcony . I end up with a an apartment like a college dormitory . -The master bedroom with double bed attach to walls so we had to climb up the bed . - 2 nd room is Ok - 3 rd & 4 th bedroom is adjoining with bunk bed . So its like 4 pax in a room . - No balcony and No windows at all !!!! - Dining table was not stable . I had complained to the representative who show me the apartment but no answer , even I send email to concierge ..but no response . For the price I paid , I should book a similar property like service apartment with 2 room and 2 bedrooms with a full reception . -The plus point is they allowed 2 of my friends to check out later bcs they have a late flight , bcs they can not stored the luggage anywhere in the building -The location is convinient for shopping and transport

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The location was excellent for a long weekend with friends. The view out over the city was awesome although the common areas were looking a bit tired.

10/10 Excellent

Jonathan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing room, great service and cheap. Doesn't get any better than that Cheers

8/10 Good

WING YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort