Causeway 353 Hotel

4.0 star property
VIP Access

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Photo gallery for Causeway 353 Hotel

Reception
Restaurant
Gym
Exterior
Deluxe Twin Suite | Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
353 Little Collins Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪2 min walk‬
  • Place, Flinders Lane
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Twin Room

8.8 out of 10
Excellent
(23 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe King Room

9.0 out of 10
Wonderful
(72 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Premier King Room

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed

Deluxe King Room - Spa

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premier King Room - Spa

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

Deluxe King Suite

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed

Deluxe King Suite With Spa Bath

  • Sleeps 3

Premier King Room

  • Sleeps 3

Premier Spa Room

  • Sleeps 3

Deluxe Spa Room

  • Sleeps 2

Deluxe Twin Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds OR 2 Single Beds and 1 Double Sofa Bed

Deluxe Twin Room

  • Sleeps 2

Deluxe Twin Suite With Spa Bath

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

Deluxe Triple Room

  • Sleeps 3

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About this property

Causeway 353 Hotel

Hotel with a restaurant, 4-minute walk to Bourke Street Mall
A restaurant, a fitness centre and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and concierge services.
Causeway 353 Hotel offers 142 accommodations with minibars and a safe. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Causeway 353 Hotel's great location. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Bourke Street Mall and 11 minutes on foot from Ian Potter Centre: NGV Australia
Causeway 353 Hotel offers its guests a steam room and a fitness centre. There's a restaurant on site. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Causeway 353 Hotel.

This 4-star Melbourne hotel is smoke free.

Causeway 353 Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place a pre-authorization for the first night's accommodation, 7 days prior to arrival, for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Causeway 353 Hotel Melbourne
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Hotel 353
Hotel 353 Causeway
Hotel Causeway 353
Hotel Causeway 353
Causeway 353 Hotel Hotel
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Causeway 353 Hotel Hotel Melbourne

Causeway 353 Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1004 reviews
Rating 8 - Good. 361 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

iain

Stayed 2 nights in Oct 2025

6/10 Okay

Glenda

Liked: Staff & service
Room clean but basic for the price
Stayed 3 nights in Oct 2025

8/10 Good

Nic

Stayed 2 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy and beds are comfy. Staff need to explain a bit better on the room keys to be able to access the lift and so forth. Seemed a bit unorganised on arrival at the front counter on trying to check in. But other then that the room was great
Stayed 1 night in Oct 2025

10/10 Excellent

Sheridan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Oct 2025

6/10 Okay

Nikesh

Stayed 2 nights in Oct 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jug was rusty inside so couldn’t use but it’s Melbourne do plenty of coffee options! More than 2 towels would be good. Loved the convenient location and the Thai restaurant below was amazing!
Stayed 7 nights in Oct 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laneway the hotel was situated in was so close to many great options for dining and shopping
Stayed 1 night in Oct 2025

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff excellent, excellent location very clean phone call for mini bar then when they come to your room with hot cool drink cans and they don’t have left what you can order unfortunately the beds are not comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Perfect spot in the city everything walking distance. The staff are fantastic all very friendly,helpful and kind.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in easy, room small and seemingly clean, AC shotty- difficult to program and was not cooling efficiently but was ok. Shower hot and great pressure! Bed was a bit firm as were pillows. Great location, walkable to a lot of attractions, shops, food. Overall a great stay.
Stayed 2 nights in Oct 2025

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent inner city location, loved the laneway eateries, clean room with essentials
Stayed 7 nights in Oct 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Patrick, Parramatta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was well-equipped, and there was also a steam room. The staff were very accommodating and communicated clearly about the early check-in options that may depend on availability. They managed to arrange a room for me to check in early, which I really appreciated. Central walkable location.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Brad

Stayed 2 nights in Sep 2025

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a good area. The room was clean. The staff was not up to date on my reservation. We were booked in the wrong room, and I was not upgraded. Even after a room change, we still did not have the correct room. We settle for three people in one king bed... not really a good option. We did not receive a free breakfast as described.
Stayed 2 nights in Oct 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel. Conveniently close to rail connections and in the heart of the CBD. Just a few minor issues. TV remote didn't function, steam room was mediocre, and Reception staff only allowed extra half hour delay to checkout - and then jealously ensured that I was out of my room!
Stayed 1 night in Oct 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2025

6/10 Okay

Nikki

Disliked: Property conditions & facilities
.
Stayed 1 night in Oct 2025

8/10 Good

Wei-Ming

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small clean and comfy

This is my 2nd trip here and I came the 2nd time because I knew it was all good for me. It’s in a lane way which had little eateries both sides. A lovely little pizza place for a late night meal one time and a lovely cake and muffin place for afternoon tea. And a bar and bistro downstairs. Close to trams plus the large upstairs Galleria at one end across little Collins St which has lots of stores and eateries. The rooms are nothing flash but clean and comfortable (plus a microwave oven and little fridge)
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Gemima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! The staff went out of there way to help me and make my trip enjoyable.
Stayed 1 night in Sep 2025