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Clarion Suites Gateway

4.5 star property
VIP Access

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Photo gallery for Clarion Suites Gateway

Daily buffet breakfast (AUD 36.00 per person)
Penthouse Flinders Reach Suite | Private kitchen | Fridge, microwave, coffee/tea maker, freezer
View from room
Three Bedroom River View Suite | 1 bedroom, premium bedding, in-room safe, desk
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1 William Street, Melbourne, VIC, 3000
  • Crown Casino
    ‪7 min walk‬
  • Melbourne Central
    ‪12 min walk‬
  • Marvel Stadium
    ‪12 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for One Bedroom Queen Suite

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Queen Suite

8.2 out of 10
Very good
(14 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Room - River View

1 bedroom, premium bedding, in-room safe, desk

Studio Room - River View

9.8 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Penthouse Flinders Reach Suite

Penthouse Flinders Reach Suite | 1 bedroom, premium bedding, in-room safe, desk

Penthouse Flinders Reach Suite

  • 315 sq m
  • 3 bedrooms
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Studio Room

Studio Room | 1 bedroom, premium bedding, in-room safe, desk

Studio Room

9.4 out of 10
Exceptional
(35 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Penthouse Crown Suite

Penthouse Crown Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Penthouse Crown Suite

  • 200 sq m
  • 3 bedrooms
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Three Bedroom River View Suite

Three Bedroom River View Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Three Bedroom River View Suite

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Two Bedroom Suite - River View

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Suite - River View

10.0 out of 10
Exceptional
(5 reviews)
  • 90 sq m
  • 2 bedrooms
  • River view
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Two Bedroom Suite

48-inch LCD TV with cable channels, TV, iPod dock

Two Bedroom Suite

8.6 out of 10
Excellent
(4 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for One Bedroom Suite - River View

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Suite - River View

9.2 out of 10
Wonderful
(10 reviews)
  • 65 sq m
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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About this property

Clarion Suites Gateway

Riverwalk hotel with 24-hour business centre and 24-hour front desk
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and concierge services.
Clarion Suites Gateway offers 122 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Clarion Suites Gateway's great location. During your stay, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from SEA LIFE Melbourne and 9 minutes on foot from Melbourne Convention and Exhibition Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Clarion Suites Gateway. Parking is available for a fee.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
William's Bar & Cafe – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 30 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 36 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • William's Bar & Cafe

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 1.3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 36.00 for adults and from AUD 15.00 for children
  • Self-parking fee: AUD 30 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Clarion Suites Gateway
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Melbourne
Melbourne Clarion
Clarion Hotel Melbourne
Clarion Melbourne
Clarion Suites Gateway Hotel
Clarion Suites Gateway Melbourne
Clarion Suites Gateway Hotel Melbourne

Clarion Suites Gateway Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1010 reviews
Rating 8 - Good. 250 out of 1010 reviews
Rating 6 - Okay. 60 out of 1010 reviews
Rating 4 - Poor. 26 out of 1010 reviews
Rating 2 - Terrible. 5 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ghada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is extremely friendly and helpful. Rooms are very clean and house keeping is meticulous.
Stayed 3 nights in May 2025

10/10 Excellent

Sushil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay, very polite and friendly staff.
Stayed 5 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service. Thank you
Stayed 1 night in May 2025

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Simon

Stayed 2 nights in May 2025

10/10 Excellent

Lori Levine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High Floor ending in 21 - BEST view of the city

Make sure to get a room ending in 21!! We were on the 9th floor (room 9021), and it has THE most spectacular view of the city. Our only complaint is that the bathroom has no counter space, but for that view, it works!! Very reasonably priced, a great location, and excellent service.
Stayed 4 nights in May 2025

8/10 Good

Gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in great location

Good service, comfortable rooms, a little dated but clean & in a good location. Main negative was room was close to train line & despite double glazed windows it was noisy.
Stayed 2 nights in May 2025

8/10 Good

Garry

Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great view over the river, right in the hub.only Negative would be the trains were a bit loud.
Stayed 9 nights in Apr 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, amenities
Nice hotel, great location between crown casino/southbank and marvel stadium/spencer st station and close to inner city.
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean with comfy bed
Stayed 2 nights in Apr 2025

10/10 Excellent

Matty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Katalin

Travelled with partner
Liked: Amenities
Very friendly, accommodating staff, comfortable rooms. Handy location to the CBD. Right at the free tram zone.
Stayed 7 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great mate

just a lovely spot and great staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views! Very friendly staff
Stayed 1 night in Apr 2025

6/10 Okay

Sue

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good Sally is very helpful and super
Stayed 2 nights in Mar 2025

4/10 Poor

Ahmed

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Old run down damp room
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All good. Just a few minor maintenance issues. Staff exceptionally helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the eateries were within walking distance. We ubered & walked a lot. Fantastic break away
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Great
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025