The room was pretty clean, except we had an infestation of ants, which were quickly exterminated and didnt really cause a problem. The meals and bar staff were brilliant, we couldn't ask for any better.
Our biggest disappointment was we were unable to check out early and have the day credited. We attempted to check out with 24 hours notice, however the reception was unmanned and the bar was shut.
The room was clean as well as cheerful. But it was the beds that sold us! Soooo comfortable and cozy doonas as well as great pillows. From the outside it isn't much to look at, but the room was quite sweet inside.
Nice and safe security, although the gate was left open one evening. Great location and the adjacent hotel was excellent for food on both evenings. Highly recommend and if all NightCaps are premises like this and the Wollongong one, I know where will stay when next in Australia!
Well done Ferntree Gully Motel. Tony S
Got there and had to change the booking on the spot.
Completely helpful, no questions asked. The staff are a credit to the management. You should give them a raise. I have their number, if you don't, I'll drop it to one star don't come here .....
The beds are single beds just pushed together to make a queen size, so you sink on the middle.
The bathroom had pubes, and I found the staff dismissive.