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Aparthotel

Oaks Melbourne on William Suites

4.5 star property

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Photo gallery for Oaks Melbourne on William Suites

In-room safe, desk, laptop workspace, blackout curtains
Reception
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Breakfast available

Explore the area

View in a map
350 William Street, Melbourne, VIC, 3000
  • Place, Hardware Lane
    ‪3 min walk‬
  • Place, Queen Victoria Market
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Studio Apartment -Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment -Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment -Park View & Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment -Park View & Balcony

  • Park view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Apartment -Park View & Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio Apartment -Park View & Balcony

  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment -View & Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment -View & Balcony

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio park view & Balcony- No housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio park view & Balcony- No housekeeping

  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment Balcony- No Housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment Balcony- No Housekeeping

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment Park View & Balcony - No Housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment Park View & Balcony - No Housekeeping

  • Park view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio with City -View & Balcony - No Housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Studio with City -View & Balcony - No Housekeeping

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Oaks Melbourne on William Suites

A fitness centre, self parking and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences, such as a sitting area and a coffee/tea maker.
Oaks Melbourne on William Suites offers 226 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium digital channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Oaks Melbourne on William Suites. During your stay, you're just a quick walk from Melbourne Central. Features include free WiFi in public areas, plus a gym and dry cleaning service. Built in 2013, this luxury aparthotel has 226 apartments over 35 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a furnished balcony and a sitting area
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Flagstaff Gardens and 5 minutes on foot from Queen Victoria Market
As a guest of Oaks Melbourne on William Suites, you'll find a fitness centre, a vending machine, and multilingual staff. WiFi is free in public spaces. The luxury Oaks Melbourne on William Suites also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne aparthotel is smoke free.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car not required
  • Parking on site (AUD 39 per day; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Childcare (surcharge)
  • Cot: AUD 20 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium digital channels

Outdoor areas

  • Furnished balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 226 units
  • 35 floors
  • Built in 2013

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per day.
  • Cots (infant beds) are available for AUD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 39 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 59 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Oaks William
Oaks William Aparthotel
Oaks William Aparthotel Melbourne
Oaks William Melbourne
William Oaks
Aparthotel Oaks on William West Melbourne
West Melbourne Oaks on William Aparthotel
Oaks William Aparthotel West Melbourne
Oaks William West Melbourne
Oaks on William West Melbourne
Aparthotel Oaks on William
Oaks William Aparthotel
Oaks William
Oaks On William West Melbourne
Oaks on William
Oaks Melbourne on William Suites Melbourne
Oaks Melbourne on William Suites Aparthotel
Oaks Melbourne on William Suites Aparthotel Melbourne

Oaks Melbourne on William Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2081 out of 4101 reviews
Rating 8 - Good. 1520 out of 4101 reviews
Rating 6 - Okay. 321 out of 4101 reviews
Rating 4 - Poor. 121 out of 4101 reviews
Rating 2 - Terrible. 58 out of 4101 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the price point its an absolute deal. Its next to a train station and tram, theres a chemist and convenience store next door to reception, park right across the street. BY FAR the best shower I've had in a hotel; water pressure and heat was fantastic. Beats the Hilton and all the resort hotels I've worked at. The pillows were also the best I've ever had, they weren't flat and deflated after 2 mins of laying on them. Good support and extra long size which was really nice. Very surprised, as I usually need to being my own from home to have a decent sleep. We got a comp upgrade to a beautiful park view, which I would definitely book next time I stay. The floor with the pool and gym did have a bad smell next to the elevator, but the facilities were fine. Very minor scuffs on side tables. Expected for a hotel if this tier and price, nothing was broken. 100% recommend going, especially for the price point.
Stayed 2 nights in Dec 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and had everything we needed for a nights stay. Close to transport and shop next door. Staff were friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Sepideh

Business traveller
Liked: Cleanliness, amenities
Everything was great, clean, stuff very helpful Will come back for next visit
Stayed 4 nights in Nov 2025

4/10 Poor

Steven

Business traveller
Disliked: Cleanliness
The room appeared quite dingy, there was a smell in there for the first couple of nights
Stayed 4 nights in Nov 2025

10/10 Excellent

Ricky

Liked: Cleanliness, room comfort
Our balcony was larger and suited us better. Our views were picturesque the kitchen was well equipped we were thrilled with our room. The greetings are fabulous and friendly all of the time
Stayed 4 nights in Nov 2025

4/10 Poor

Tia Tennae

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room had a persistent stale smell throughout our stay. Upon check-in, we were advised that we would receive one room service for the week, however this never occurred. In addition, there was construction taking place next door, and we were repeatedly woken early in the mornings because of the noise.
Stayed 7 nights in Nov 2025

8/10 Good

Mary-Anne

Stayed 1 night in Nov 2025

8/10 Good

Sharla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
While it is under renovation, Oaks provided a quality room that was clean and very well equipped. Balcony was adequate for two to sit comfortably and enjoy the view.
Stayed 1 night in Nov 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, clean and comfortable room
Stayed 1 night in Nov 2025

8/10 Good

Sam

Travelled with partner
Liked: Amenities
Hotel was fine but in need of some general modernization. Decent location and close to transportation.
Stayed 6 nights in Nov 2025

8/10 Good

Josh

Stayed 2 nights in Nov 2025

10/10 Excellent

Simone

Stayed 2 nights in Nov 2025

8/10 Good

Graham

The room was clean, the bed comfortable but the view was disappointing.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kramthi

Stayed 2 nights in Nov 2025

6/10 Okay

Sharni

Liked: Cleanliness, amenities
Clean room the location wasn’t the best and no parking make it hard
Stayed 2 nights in Nov 2025

10/10 Excellent

Leigh

Business traveller
Liked: Cleanliness, room comfort
Everything was great, only negative was the workers on my floor with jack hammers all day. I understand this work needs to be done but maybe don’t use the rooms on the same floor, and if you choose to, let customers know before they commit.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities
Room was very spacious and accommodation was well located.
Stayed 2 nights in Nov 2025

6/10 Okay

Raga Madhuri

Business traveller
Balcony view was terrible
Stayed 1 night in Oct 2025

8/10 Good

Mohaned

Liked: Cleanliness, room comfort
The place was satisfactory overall…wifi was a bit of a hit and miss tho. Tram and train station next door and a chemist is good.
Stayed 4 nights in Oct 2025

8/10 Good

Su-Lynn

Liked: Cleanliness, property conditions & facilities
Satisfactory
Stayed 2 nights in Oct 2025

8/10 Good

Louisa

Liked: Cleanliness, room comfort

Location, views, great staff but that's all really

It's a great location, easy to get around the city. The reception staff are lovely. :)) The view is always lovely if you have a view over Flagstaff Gardens as you get to see the sun go down. The windows are filthy however and because the sun comes in and goes down in that direction it's even more noticeable but okay if the weather is good and you have the door open anyway. When you close the sliding door to the balcony it's very quiet which is great as you don't hear outside traffic. It's quite outdated now (I stayed years ago) They could certainly do with rooms being refreshed, needs updated furniture, (the greenish chair was fabric worn, a stainless steel coffee table was old and didn't look clean. the carpet is old, clean but old, had 2 obvious stains although it was clean. The bathroom outdated, it's a basic functional bathroom but has no style and awful lights for make up (fluros) etc. Water pressure was good in my room. etc The bed was comfortable. The pillows were not good. They were hard and I couldn't get comfortable with them. First nights sleep was not good due to pillows. I should have taken my own. I ended up grabbing a black throw blanket fromthe cupboard for the following night and used that rolled up and has a better night's sleep. There is zero information in the room if you are new to Melbourne. Like zero, nothing etc not a problem for as I know Melbourne but if you were new to Melbourne it would be nice for people to at least have some guides/maps etc
Stayed 2 nights in Oct 2025

8/10 Good

Ian

Liked: Cleanliness
Kitchen could do with some more utensils e.g a chopping board Gym and laundry facilities good Great location for access to trams and walkable to CBD
Stayed 4 nights in Oct 2025

10/10 Excellent

Stacey

Liked: Cleanliness
Friendly staff and clean, spacious room. The area was perfect, opposite a park, close to transport options and within walking distance to malls and other attractions. Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, room comfort
Staff very helpful and friendly
Stayed 1 night in Oct 2025

8/10 Good

Kaylene

Travelled with partner
Liked: Cleanliness, amenities
Well located property close to all transport options and has car parking. Very pleasant staff. Just starting to look a little tired. Overall we had a great stay and could walk to many dinning options
Stayed 2 nights in Oct 2025