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Aparthotel

MainStay Suites Abbotsford

4.5 star property
VIP Access

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Photo gallery for MainStay Suites Abbotsford

Outdoor dining
Executive Two Bedroom Residence | In-room dining
Outdoor dining
Terrace/patio
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
611 Victoria Street, Melbourne Suburbs, Abbotsford, VIC, 3067
  • Place, Victoria Gardens Shopping Centre
    ‪3 min walk‬
  • Place, Abbotsford Convent
    ‪15 min walk‬
  • Place, Epworth Richmond
    ‪19 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking (Efficiency)

In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking (Efficiency)

In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking (Efficiency)

In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

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About this property

MainStay Suites Abbotsford

Luxury aparthotel with free parking, 3-minute walk to Victoria Gardens Shopping Centre
A fitness centre, conference space and concierge services are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and limo/town car service are on-site. Each apartment provides a dining area and a sitting area, plus free WiFi and a furnished balcony. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include an iPod dock and a stovetop. Limited housekeeping is available.
MainStay Suites Abbotsford offers 89 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate dining areas. This Melbourne aparthotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at MainStay Suites Abbotsford. During your stay, you're just a quick walk from Victoria Gardens Shopping Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a gym. Built in 2014, this luxury aparthotel has 89 apartments over 5 floors. Each apartment includes amenities such as free WiFi and a furnished balcony.
  • Each apartment offers a furnished balcony, a dining area and a sitting area
  • Free WiFi
  • Free self-parking
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 3-minute walk from Victoria Gardens Shopping Centre and a 1-minute drive from Yarra Bend Park
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include meeting rooms and limo/town car service. Event space at this aparthotel measures 1184 square feet (110 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury MainStay Suites Abbotsford. Limited free parking is available on a first-come, first-served basis.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Cable/satellite channels
  • IPod dock

Outdoor areas

  • Furnished balcony

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service

Work spaces

  • 1,184 square feet of conference space
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: AUD 350 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (120 centimetre high)

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the suburbs
  • Near a hospital
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 89 units
  • Banquet hall
  • Built in 2014
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests without a valid credit card will be charged an AUD 500 cash deposit for incidentals at check-in.

Access methods

Staffed front desk

Pets

  • Pets: AUD 350 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 350 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is provided up to 200 MB per room, per day.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Abbotsford
Quest Hotel Abbotsford
Quest Abbotsford Aparthotel
Quest Abbotsford
Corporate Living Accommodation Abbotsford Aparthotel
Corporate Living Accommodation Abbotsford Abbotsford
Corporate Living Accommodation Abbotsford Aparthotel Abbotsford

MainStay Suites Abbotsford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 463 out of 761 reviews
Rating 8 - Good. 214 out of 761 reviews
Rating 6 - Okay. 60 out of 761 reviews
Rating 4 - Poor. 16 out of 761 reviews
Rating 2 - Terrible. 8 out of 761 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities
Staffs were professional, friendly, and lovely. Not very comfortable bed though, better matress will make the sleep better.
Stayed 4 nights in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
The staff at reception were absolutely amazing. I had several enquiries prior to arrival and everyone who answered my call was friendly, courteous, helpful, calm and basically brilliant. VERY much appreciated.
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were lovely. Very clean and very quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation handy to all facilities and quiet Will stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
It’s a good location and the staff are very efficient and friendly. Stay here often
Stayed 1 night in Oct 2025

10/10 Excellent

Silvina

Liked: Cleanliness, property conditions & facilities
Nice place to stay in Richmond area.
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities
Clean rooms and service was good too!!
Stayed 3 nights in Oct 2025

10/10 Excellent

DEIDRE

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

DEIDRE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location very close to shoos, hotels, trams & supermarket. Comfortable beds. Extremely clean. Friendly staff. Will definitely stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, room comfort
Great place to stay. Friendly and efficient reception staff
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, room comfort

Great place to stay

Very convenient place to stay. Reception staff are always so friendly and efficient
Stayed 1 night in Aug 2025

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Staff are very good. We stay here often.
Stayed 2 nights in Aug 2025

10/10 Excellent

Muhammad Bilal

Liked: Cleanliness, amenities, property conditions & facilities
This is my first experience here, staff especially receptionist was very co-operative and helpful. Wonderful experience Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
The rooms are clean, comfortable and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

brett

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property for a business trip
Stayed 1 night in Aug 2025

10/10 Excellent

Toni

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and being on a main road it was very quiet. Well stocked kitchen area and was easy to have breakfast. Very handy for our family get together.
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient and great to be fairly central. Appreciated the staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Corporate Living Accommodation was perfect for our family of 4, staff were tremendous and when we needed to request a late checkout due to a sick child they were more than accommodating which was appreciated. Perfect location, close to everything we needed and access by car was easy as well. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, room comfort

Great place to stay.

This place is great. The reception staff are helpful and efficient and the rooms are perfectly comfortable and convenient. I stay here often and would highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne-Maree

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacob

Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Liked: Cleanliness
Stayed 2 nights in Jun 2025