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Aparthotel

Quest Sanctuary Lakes

Property class: 4

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Photo gallery for Quest Sanctuary Lakes

A building entrance with steps leading up to a covered area, a sign reading "Sanctuary Lakes Club," and a sign for "Lounge Bistro."
A modern living room with a sofa, a glass coffee table, a TV, and a red floor lamp.
A modern hotel room with a flat-screen TV, a sofa, a coffee table, and a balcony with a table and chairs.
A restaurant with multiple tables and chairs, a stone wall, and large windows offering a view.
A swimming pool with clear lane dividers, a safety sign indicating a 1.2m water depth, and a clock on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Restaurant

Explore the area

View in a map
9 Greg Norman Drive, Point Cook, VIC, 3030
  • Place, Sanctuary Lakes
    ‪2 min walk‬
  • Place, Sanctuary Lakes Golf Club
    ‪3 min walk‬
  • Place, Crown Casino
    ‪24 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

View all photos for One Bedroom Apartment

Desk, blackout curtains, soundproofing, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Townhouse

A modern hotel room with a flat-screen TV, a sofa, a coffee table, and a balcony with a table and chairs.

One Bedroom Townhouse

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Townhouse

A modern hotel room with a flat-screen TV, a sofa, a coffee table, and a balcony with a table and chairs.

Two Bedroom Townhouse

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a table and chairs.

Studio Apartment

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedrooms Apartment

Desk, blackout curtains, soundproofing, iron/ironing board

Two Bedrooms Apartment

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio

Desk, blackout curtains, soundproofing, iron/ironing board

Studio

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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includes taxes & fees
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About this property

Quest Sanctuary Lakes

Along with an indoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts and a sauna are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
Quest Sanctuary Lakes offers 43 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. 55-inch Smart televisions come with premium digital channels. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the aparthotel include outdoor tennis courts, an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quest Sanctuary Lakes, you're just a quick walk from Sanctuary Lakes Golf Club. Free WiFi in public areas, free self-parking and an indoor pool are available. This upmarket aparthotel has 43 apartments over 2 floors. Enjoy your stay with amenities like a kitchen and a washer/dryer in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Just a 3-minute walk from Sanctuary Lakes Golf Club and 9 minutes by car from Werribee Mercy Hospital
As a guest of Quest Sanctuary Lakes, you'll find an indoor pool, outdoor tennis courts, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Quest Sanctuary Lakes. Self parking is free.

This 4-star Melbourne aparthotel is smoke free.

Guests can enjoy continental breakfast for a fee.
Quest Sanctuary Lakes has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • In-room massages
  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Cot: AUD 10 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Continental breakfast available for a fee: AUD 10 per person
  • A bar/lounge
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 55 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch Smart TV with premium digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • Golf driving range
  • Gym
  • Golf lessons nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 43 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Friday - Sunday (9:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 3 2026 to September 21 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Sanctuary Lakes
Quest Sanctuary Lakes Aparthotel
Quest Sanctuary Lakes Aparthotel Point Cook
Quest Sanctuary Lakes Point Cook
Sanctuary Lakes Quest
Quest Sanctuary s Aparthotel
Quest Sanctuary Lakes Aparthotel
Quest Sanctuary Lakes Point Cook
Quest Sanctuary Lakes Aparthotel Point Cook

Quest Sanctuary Lakes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 395 reviews
Rating 8 - Good. 112 out of 395 reviews
Rating 6 - Okay. 33 out of 395 reviews
Rating 4 - Poor. 8 out of 395 reviews
Rating 2 - Terrible. 5 out of 395 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Family Support

Liked: Cleanliness, check-in, communication, listing accuracy
Great place and great location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, check-in, communication, listing accuracy
Always a great stay at Quest Sanctuary Lakes! Great staff! Excellent accommodations!
Stayed 13 nights in May 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, check-in, communication, listing accuracy
QUEST Sanctuary Lakes, great place to stay with or without children, clean, very friendly staff, had everything you needed , a home away from home.
Stayed 1 night in May 2026
Verified review

8/10 Good

Barry

Always enjoy our stays here
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

melissa

Liked: Cleanliness, check-in, communication, listing accuracy
clean and great value
Stayed 1 night in May 2026
Verified review

8/10 Good

Barry

Liked: Amenities
Great staff comfortable bed great location
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, room comfort, communication
Great spot, always stay here when in Melbourne
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, check-in, communication, listing accuracy
Nice quiet place on the lake with access to a great community gym!
Stayed 19 nights in Mar 2026
Verified review

10/10 Excellent

Mora

Liked: Cleanliness, check-in, communication, listing accuracy
The property was clean , full kitchen with everything. A nice quiet area.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lyn

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely. Will revisit.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, check-in, communication, listing accuracy
The house was lovely and well equipped. The check in/ out was seamless. The use of the pool at the golf club was nice but it was very warm (like a bath) Was only there for one night to be near Melbourne airport but would defo stay again
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Anita

Liked: Cleanliness, room comfort, communication
Great location, spacious accommodation, friendly service, great amenities.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Carly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean. Very friendly staff. Good location, will definitely book again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great rooms freindly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ann-Maree

Liked: Cleanliness, room comfort, communication

Great place to stay!

Great location, friendly and helpful staff, comfy beds.
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

hui

Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
The exterior photos in the listing were misleading, as they appeared to show the golf club rather than the actual accommodation location. We also noticed a few small cockroaches in the kitchen. Since there were only two of us staying, the second bedroom was locked, which made us feel a little uncomfortable and somewhat distrusted. Other than these issues, the stay was generally fine.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay
Verified review

8/10 Good

Vivienne

Liked: Check-in, communication
The townhouse had everything I needed. Check in was wonderful by the host. However Townhouse 42 definitely needs a refresh. couch needs to be steam cleaned or replaced. Stained and torn. Great parking in your own garage and there is a security patrol 24/7 Lake view was amazing and watching the little blue fairy wrens in the backyard
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mina

Liked: Cleanliness, property conditions & facilities, communication
Very nice stay
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Jock

Liked: Cleanliness, room comfort, communication
I really enjoyed my stay. Very clean very spacious.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel in a great location
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, room comfort, communication
Great location, safe, quiet. There was plenty of room and great facilities. Friendly service too. Especially great for a longer stay.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Gulshan

Liked: Cleanliness, property conditions & facilities, communication
Very comfy and affordable place to stay.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Rohini

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place will come back again
Stayed 3 nights in Dec 2024