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The Hotel Windsor

5.0 star property
VIP Access

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Photo gallery for The Hotel Windsor

Exterior
Breakfast served
Lobby
Staircase
Windsor Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
111 Spring Street, Melbourne, VIC, 3000
  • Place, Flinders Lane
    ‪3 min walk‬
  • Place, Princess Theatre
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪8 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premier Family Room

Lobby

Premier Family Room

9.6 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Royal Suite

Royal Suite | Living area | 32-inch LCD TV with cable channels, TV, pay films

Royal Suite

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Queen Room

8.6 out of 10
Excellent
(101 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

8.4 out of 10
Very good
(68 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

8.4 out of 10
Very good
(23 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Windsor Suite

Windsor Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Windsor Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Victorian Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Victorian Suite

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About this property

The Hotel Windsor

This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre.
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, bathrobes, bidets and complimentary toiletries.

This Melbourne hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Hotel Windsor. During your stay, you're just a quick walk from Princess Theatre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 13 minutes by foot from Melbourne Central and a 3-minute drive from Melbourne Cricket Ground
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 5770 square feet (536 square metres) and includes a conference centre. The luxury The Hotel Windsor also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10 AM.
One Eleven – This restaurant only serves breakfast.
Cricketers Bar – This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: AUD 35 for adults and AUD 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cricketers Bar
  • One Eleven

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (5,770 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1883
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 35 for adults and from AUD 26 for children
  • Valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Windsor
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Taran

Travelled with partner
Room was dusty. Superior king room was just a queen bed frame with two single mattresses. Advised the staff I was a bride getting ready for my wedding and there was nowhere to hang my dress or veil.
Stayed 2 nights in Jan 2026

8/10 Good

Carla

The room was clean except for the mouse that appeared one evening.
Stayed 1 night in Jan 2026

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities
Cleaning staff was on top of their game.
Stayed 6 nights in Jan 2026

8/10 Good

samantha

Stayed 1 night in Jan 2026

6/10 Okay

Kylie

Stayed 1 night in Jan 2026

10/10 Excellent

Serah

Favourite hotel in Melbourne
Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Over the top hospitality and was absolutely gorgeous inside and outside OUTSTANDING IN EVERY WAY!!!
Stayed 6 nights in Jan 2026

4/10 Poor

Joan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Have stayed at the hotel on 4 previous occasions and this time it was very disappointing to see that the rooms and common areas appeared neglected. A lot of noise at night from other rooms and the floorboards squeaked incessantly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Despina

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful central location, fantastic breakfast and great service
Found this welcome sweet treat in our room from the manager
Stayed 2 nights in Jan 2026

10/10 Excellent

Despina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, fantastic breakfast and the High Tea was a highlight. Centrally located short walks and access to shops and restaurants, cafes and bars as well as many attractions. I highly recommend
High Tea is a must. Make a reservation early.
Scones were delicious
Entry celebrating the Australian Open.
Stayed 1 night in Jan 2026

8/10 Good

Jean

Stayed 3 nights in Jan 2026

2/10 Terrible

Steve

Liked: Cleanliness, staff & service, amenities
The only issue was with the unfriendly staff member at check-in the rest I would give 5 stars
Stayed 2 nights in Jan 2026

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Average
Stayed 2 nights in Jan 2026

10/10 Excellent

Russell

Stayed 5 nights in Jan 2026

8/10 Good

julie

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2026

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, amenities
Excellent room, room service staff excellent, location excellent, palatial feel hotel …
Stayed 2 nights in Jan 2026

4/10 Poor

Bronwyn

Liked: Cleanliness
Have stayed at The Hotel Windsor for over forty years - this visit was probably my last. Condition of room (214) was OK - paint peeling in some areas and the safety chain on the door wasn't functioning as the fitting on the door frame was absent. It took two attempts to get the safety chain fixed (my first request wasn't referrred to Building Maintenance), then around 4pm on Thursday 15 January when I was topless in my room my privacy was disturbed when a male member of staff barrelled into my room - DESPITE THE "DO NOT DISTURB" SIGN BEING ON. He entered with such force that the newly fixed safety chain was once again torn from its mounting on the doorframe. The matter was immediately reported to the duty manager who investigated the matter (apparently the staff member was "new", "in a hurry" and "had meant to access Room 216" and offered me three complimentary breakfasts for having my nerves shredded by the unnecessary intrusion. I have another stay booked at The Hotel Windsor for June this year (the visit was booked months ago), but I am now actively looking for alternate accommodation as, quite frankly, I no longer consider the hotel to be a safe venue.
Stayed 7 nights in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Service average overall, except in the bar (where it was excellent). Breakfast was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Augusta

Stayed 1 night in Jan 2026

2/10 Terrible

Brenton, walkerville

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very disappointed to not have my Expedia VIP status not recognised at check in, and once informing the front desk staff and inquiring about our complimentary bottle of wine was treated with complete disdain. Never received the wine and the experience tainted the 3 day stay. Only booked the very dated hotel as it claimed to be part of Expedia’s VIP program.
Stayed 3 nights in Jan 2026

6/10 Okay

Susan, Norlane

Travelled with family
Very underwhelming From the doorman, concierge to front desk unhelpful unknowlegable The doorman was to busy talking to a friend while he had a coffee to even acknowledge our arrive., His attire was sloppy and unprofessional. Front Dresk, arrived around 2, room would be ready till 3 was told there was no where to have a cup of tea or sit and just relax, had no idea where we get tea that was close to the hotel. At least 6 - 10 people after us rooms were available. When our room was finally available up we go waiting for our bags finally I had to ring and ask for them. Breakfast for 2, black tea and toast, eggs Benedict and an orange juice, I'm still waiting for the orange juice. There was only about 8 tables occupied. 20 minutes to get our car on leaving, if we should have of been told it would take this long on check in and we could have rung ahead. This just a small summary. Silicone around the bath had mould spots. Absolutely no way 5 star hotel or experience/ service. I had been a number of year ago and it was sad to experience how far The Windsor Hotel has fallen in condition and staff professionalism. Over all experience poor definitely won't be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Stayed 1 night in Jan 2026

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Stayed 1 night in Oct 2025

10/10 Excellent

Lynda

Stayed 1 night in Jan 2026