See all properties

The Hotel Windsor

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Hotel Windsor

Exterior
Windsor Suite | Premium bedding, minibar, in-room safe, desk
Staircase
2 restaurants, breakfast served
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
111 Spring Street, Melbourne, VIC, 3000
  • Place, Flinders Lane
    ‪3 min walk‬
  • Place, Princess Theatre
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪8 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premier Family Room

Lobby

Premier Family Room

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Royal Suite

Royal Suite | Living area | 32-inch LCD TV with cable channels, TV, pay films

Royal Suite

  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

8.4 out of 10
Very good
(89 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.2 out of 10
Very good
(62 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.4 out of 10
Very good
(21 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

8.6 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Windsor Suite

Windsor Suite | Premium bedding, minibar, in-room safe, desk

Windsor Suite

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 122 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Similar properties

Studio Deluxe Apartment | In-room safe, desk, laptop workspace, blackout curtains
Oakwood Premier Melbourne
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 921 reviews
The price is CHF 113
includes taxes & fees
11 Jan - 12 Jan
Oakwood Premier Melbourne

About this property

The Hotel Windsor

Luxury hotel with 2 restaurants and 24-hour front desk
This smoke-free hotel features 2 restaurants, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre.
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Hotel Windsor. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 13 minutes by foot from Melbourne Central and a 3-minute drive from Melbourne Cricket Ground
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5770 square feet (536 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Hotel Windsor. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10 AM.
One Eleven Spring Street – This restaurant serves breakfast and dinner.
Cricketers Bar – This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: AUD 35 for adults and AUD 26 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cricketers Bar
  • One Eleven Spring Street

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,770 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1883
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 35 for adults and from AUD 26 for children
  • Valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Windsor
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2025

10/10 Excellent

michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I love the old world charm of the Windsor.
Stayed 3 nights in Oct 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for our needs.
Stayed 1 night in Oct 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice historic hotel in the heart of Melbourne. Close to all facilities.
Stayed 2 nights in Oct 2025

2/10 Terrible

Frances

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel needs a serious update. The door on the room did not seal properly. Beds and linens were terrible. Lots of noise throughout the night. Could not warm up the room properly. The interior is old and drab.
Stayed 2 nights in Jun 2025

10/10 Excellent

Keeli, DOCKLANDS

Stayed 1 night in Sep 2025

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately this once prestige hotel is looking neglected & faded. Room service is down to a minimum (4pm-10pm) , no lunch or dinner available- only Cricketers’s bar menu. Breakfast is lack lustre - not a generous buffet, but set individual items. The entire hotel needs a good clean. Grubby curtains and windows, furniture needed a clean too ( cup stains on tables). Ineffective air con , with room too hot over night. Some good , attentive staff ( concierge very pleasant ) , wait staff not so good.
Stayed 1 night in Oct 2025

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Great location for the AFL grand final..walking distance to the MCG, with great tram access to explore the city
Stayed 1 night in Sep 2025

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Travelled with family
Rooms need refurbishing. Be careful when booking. We booked a two bedroom for 3 adults and were given I room with 2 single beds and a rollaway. Not impressed.
Stayed 1 night in Sep 2025

10/10 Excellent

paul

Stayed 2 nights in Sep 2025

4/10 Poor

Angel, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very attentive staff. Great location, and ideal for walking. Close to theatres, high end shopping, and dining options. The famous hotel is in need of redecorating and a thorough cleaning, which could start with the lobby chandeliers and leather furniture. The outside of the property had several areas where the paint has chipped off. They lost our dry cleaning, came to our room to search for the lost clothes, leaving us sense that they believed we had lied about it not being returned. Seemed to us that if the hotel sends 20 articles out to the cleaners someone on staff should verify 20 articles are returned, then ensure each room that is to have articles returned are checked off upon returning them to each room. However, four days later they found the clothes in their housekeeping department, despite claiming to have conducted an exhaustive search.Not as much as a 'sorry' was foethcoming. We were disappointed that we blloked this "5-star" property when there are several nearby hotels that more closely resemble what travelers expect when booking a 5-star hotel. We do not recommend
Stayed 6 nights in Sep 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities
Fine stay but the room was old and small, in need of a good renovation. Shower over the bath was a downside. But it was everything I expected from this hotel and the price paid. The location is good though. Close to everything at the top end of town.
Stayed 1 night in Sep 2025

10/10 Excellent

Ivy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for walking to NGV and Museum. Rooms clean and well appointed. Our one time effort for room service was disappointing as we waited more than an hour and a half and 3 calls, evidently there was an issue with our ordering by the phone rather than the internet ( which required you to sign in) even though we had the option. We found this frustrating. Overall our stay was excellent and the staff were all very respectful and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windsor was a great location walkable to the CBD area the free loop tram stops right out front staff were very helpful would not hesitate to there again
Stayed 2 nights in Sep 2025

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Windsor was like going back in time to a glorious Victorian era. The hotel has well maaintained with a lot a original features. Breakfast in the dining room is a must. Location was second to none. Staff were polite and helpful. Wonderful experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an elegant old hotel, well maintained, right across from Parliament House. Which is both good and bad. There were demonstrations all day the first day we arrived, so it was pretty noisy in the afternoon. There are lots of restaurants in the area, and the staff are friendly and efficient.
Stayed 1 night in Sep 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service
Stayed 1 night in Aug 2025

8/10 Good

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable spot for a few days work in Melbourne.
Stayed 3 nights in Sep 2025