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Urban Rest Richmond

4.0 star property

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Photo gallery for Urban Rest Richmond

A modern living room with a grey sofa, a coffee table, and a large window overlooking a cityscape.
A modern kitchen with white cabinetry, a wooden dining table, and black chairs.
A modern kitchen with a white island, black stools, and a large window.
A hotel room with three beds, a large mirror, and abstract art on the walls.
A modern living room with a grey sofa, a round dining table, and a kitchen area with white cabinets.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
320 Swan Street, Richmond, VIC, 3121
  • Place, Church Street
    ‪3 min walk‬
  • Place, Bridge Road
    ‪10 min walk‬
  • Place, Chapel Street
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

A modern living room with a sofa, a coffee table, and a TV mounted on the wall.

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

In-room dining

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

A modern living room with a grey sofa, a black coffee table, and a large window with a city view.

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Urban Rest Richmond

This smoke-free apartment building features free self-parking. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and an electric kettle, and other amenities include free WiFi and a dishwasher.
Urban Rest Richmond offers 38 accommodations with washers/dryers and a hairdryer. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

This Melbourne apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and free toiletries.

During your stay at Urban Rest Richmond, you're just a quick walk from Church Street. You'll find features such as free self-parking. This upmarket apartment building has 38 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a fridge
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include a virtual front desk
  • Just a 3-minute drive from Melbourne Cricket Ground and a few minutes from Rod Laver Arena
  • Pets welcome for a fee
Urban Rest Richmond offers its guests a lift. The front desk is open around the clock. Self parking is free.

This 4-star Melbourne apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Laundry

  • Washer/dryer

Pets

  • Pet friendly
  • Up to 20 kg per pet
  • Fee: AUD 100 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift (90 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 38 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • Pets: AUD 100 per pet, per stay
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Property is also known as

Urban Rest Richmond Richmond
Urban Rest Richmond Aparthotel
Urban Rest Richmond Aparthotel Richmond

Urban Rest Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

9.6/10

Cleanliness

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is my second stay at Urban Rest Richmond , love staying there the apartments are clean spacious close to restaurants and feel like home .
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kerrie

Liked: Cleanliness, amenities, communication
Spacious clean and well equipped
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kerrie

Liked: Cleanliness, amenities, communication
Yes apartment was very clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Piers

Liked: Cleanliness, property conditions & facilities, communication
Great spot in Richmond. Would stay again
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Room comfort, communication

A great find

Clean, modern appliances, comfortable, great location.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Vaibhav

Liked: Cleanliness, property conditions & facilities, communication
Nice and comfortable
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
I would stay again without hesitation
Stayed 13 nights in Jun 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay , we had the 3 bedroom apartment, it was immaculate and spacious, the view over the city was amazing will definitely stay here again .
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, was clean and well funished. Good service with easy access. Very enjoyable stay.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Juliet

Liked: Cleanliness, amenities, communication
Some of the fittings were not straight, however this is an excellent apartment close to the city. Perfect for our short stint in Melbourne.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

WESLEY

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment fantastic operators Great location
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Elaine Rose

Liked: Cleanliness, room comfort, communication

Relaxing and pleasant

I really loved this apartment in all aspects! My stay was perfect and I couldn’t ask for more! The property was lovely, location convenient and the team was responsive to my concerns and requests!
Stayed 5 nights in Jul 2025
Verified

2/10 Terrible

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Awesome property. Great location. Please note that you are required to upload a licence and a full face scan to an uncontrolled 3rd party for ‘verification’. Pets are frequent so I would pass if you have pet allergies.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

HIDEO

Liked: Cleanliness, room comfort
Comfortable
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Peta

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good communication, great location, nice city views. Comfortable living spaces
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brand new apartment, well apointed, excellent location, secure car parking, everything was Excellent.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Matt Von

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Not allowing trades in without informing the guests.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort, communication

Excellent for a weekend getaway stay!

What an excellent surprise. Clean, spacious and very modern, with a nice view across Richmond and city views to the west, everything fell into place. Parking was a breeze, key coded doors made it all too easy (to not lock yourself out!). Location was great, with a short walk to lots of restaurants. Highest recommendation!!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed for a week. Everything very nice except for the towels which were not a lot bigger than tea towels, hard and scratchy. Asked for replacement towels toward the end of our stay. The replacement towels were much better!
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Stuart

Liked: Amenities, property conditions & facilities, communication
What a stunning property! Brand new, super clean, full two-bedroom two-bathroom full-kitchen apartment with everything you would need right in the heart of Richmond (but also super quiet with no road noise despite being on the street). Booked one bedroom and was upgraded to two bedroom, plus offered free secure basement parking.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Worth it despite the complex check-in experience

Amazing accommodation. Value for money. Check-in experience is poor if you are booking via expedia. It is worth the pain of their clunky process though. Accomodation is first class
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near new apartment was perfect for our week long stay. Very clean with super comfortable bed. Would stay again but would request a front of building apartment for a better outlook. The balcony looked on to an empty cold con treat building and dead garden below, wasn't appealing. The bathroom towels were super tiny and not suitable for adults. Need to be bigger bathroom towels.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

SAUWAI

Liked: Cleanliness, amenities, room comfort, communication
The stay was pleasant however the wifi was very bad during the stay especially on first day. I booked this apt for a short stay for work, but I could hardly make TEAM call without interruption.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall very good. Comfortable and well fitted apartment, very clean, good location. Missing a couple of useful things like tea towels and a dish rack. Also, the model for this place is to have no staff on site, and call centre staff seemed unfamiliar with the specific site. Lacks the flexibility you would get with a hotel e.g. late checkout, luggage storage, etc.
Stayed 4 nights in Oct 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Communication

Worst check in experience ever

Urban Rest’s check in experience is diabolical. Im literally outside the apartment, they have my ID, and they refused to let me in until I filled out some form that collected some marketing information, and resubmitted my ID. Just terrible service. Would not recommend
Stayed 3 nights in May 2025