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Comfort Inn & Suites Airport - American Way

2.5 star property

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Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Premium bedding, down duvets, pillow-top beds, desk
Suite, Non Smoking, Jetted Tub | Premium bedding, down duvets, pillow-top beds, desk
Lobby
Pool

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
4225 American Way, Memphis, TN, 38118
  • Place, Strayer University
    ‪2 min drive‬
  • Place, BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • Place, Strayer University Thousand Oaks Campus
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Jetted Tub

Premium bedding, down duvets, pillow-top beds, desk

Suite, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Comfort Inn & Suites Airport - American Way

Hotel with free parking, in the vicinity of University of Memphis
This smoke-free hotel features a 24-hour business centre, a conference centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and free newspapers. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Airport - American Way. During your stay, you'll be close to University of Memphis. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • 6 minutes by car from University of Memphis and 12 minutes from Graceland
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites Airport - American Way. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 279 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 123 out of 1000 reviews
Rating 2 - Terrible. 205 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel
Stayed 1 night in Nov 2025

2/10 Terrible

Kiana

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than yesterday
Stayed 1 night in Nov 2025

4/10 Poor

Kevin

Stayed 1 night in Nov 2025

2/10 Terrible

David

Disliked: Cleanliness
They didn't cleaned my room yesterday
Stayed 1 night in Oct 2025

8/10 Good

M L

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was cordial. Jasmine was helpful. I was disappointed about the fitness area. During our stay we did not have access to the pool or fitness area
Stayed 4 nights in Oct 2025

8/10 Good

Gary

Stayed 2 nights in Oct 2025

10/10 Excellent

Leylah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room super easy check in
Stayed 1 night in Oct 2025

4/10 Poor

Nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Quintarrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel
Stayed 1 night in Oct 2025

8/10 Good

Fryer

Business traveller
Liked: Staff & service, room comfort
Clean
Stayed 2 nights in Oct 2025

4/10 Poor

Patricia

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The carpets were filthy, sticky with shoes on and smelled of urine. Woke to gunshots being fired very close to the hotel. Bathroom tub finish peeling off over half of the tub, in room refrigerator did not cool at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly night staff super helpful polite and could tell she liked her job!!!! Definitely made the stay better having her welcome us into the hotel
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Oct 2025

4/10 Poor

Carolyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not what I expected the service were horrible the room was not clean bed had stain on it the pool was not open it was a bad experience
Stayed 1 night in Oct 2025

10/10 Excellent

Kiyasi

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
Will visit again
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

6/10 Okay

Eugenia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff and easy checkin. At breakfast, worker used profanity around kids. Hotel is old and a mess. Heater, Furniture and Bathtub were scratched, scarred and dented. No cream or sugar in room for coffee. FAQ’s incorrectly said hotel had a shuttle, costing me ~$40 in transportation. The phone numbers on the hotel site were either not working or were for new reservations. I finally got the right number from Hotels.com-a number not on their website
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great Experience
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Prompt and friendly attention. Good breakfast.
Stayed 2 nights in Oct 2025