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Comfort Inn & Suites Airport - American Way

2.5 star property

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Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Free daily continental breakfast
Lobby
Pool
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4225 American Way, Memphis, TN, 38118
  • University of Memphis
    ‪6 min drive‬
  • Graceland
    ‪12 min drive‬
  • Memphis Zoo
    ‪14 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Jetted Tub

Premium bedding, down duvets, pillow-top beds, desk

Suite, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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includes taxes & fees
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About this property

Comfort Inn & Suites Airport - American Way

Hotel with free breakfast, in the vicinity of University of Memphis
This smoke-free hotel features a 24-hour business centre, a conference centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and free newspapers. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Airport - American Way. During your stay, you'll be close to University of Memphis. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • 6 minutes by car from University of Memphis and 12 minutes from Graceland
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites Airport - American Way. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 260 out of 1007 reviews
Rating 8 - Good. 267 out of 1007 reviews
Rating 6 - Okay. 160 out of 1007 reviews
Rating 4 - Poor. 123 out of 1007 reviews
Rating 2 - Terrible. 197 out of 1007 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

lena

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I will never stay at this hotel. It was dirty with bugs in the room. Also, someone was blasting their tv all night - walls are very thin. Our air conditioning was broken and the bed was very uncomfortable .
Stayed 1 night in May 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated clean facility. Very spacious clean room
Stayed 1 night in May 2025

8/10 Good

Veronica

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Nice Stay

The staff was friendly and welcoming. However, the bathroom requires significant attention. The toilet has a persistent stain that makes it appear unclean and may need to be replaced. Also, the tub stopper is not functioning properly, and the bathtub itself would benefit from resurfacing or reglazing to improve its appearance and cleanliness.
Stayed 3 nights in May 2025

4/10 Poor

Travis

Stayed 1 night in May 2025

4/10 Poor

Kinda A

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a funeral and I booked through Expedia. The rooms looked okay on the website but I should have read the reviews first. The hotel needs updating. Most of the workers were dressed unprofessional, including the women serving breakfast. On our first night we had just laid down when we heard a knock on our door. My husband got up and looked through the peep hole to see who it was. He saw two men standing right outside of the door, both of whom we didn't know. Needless to say we didn't open the door, but it made me feel very unsafe. I would not recommend this hotel to anyone.
Stayed 2 nights in May 2025

10/10 Excellent

Geordia

Stayed 1 night in May 2025

2/10 Terrible

Shenetris

Travelled with family
Disliked: Staff & service, amenities
Porcelain in tubs was terrible
Stayed 3 nights in May 2025

2/10 Terrible

Jonah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities

8/10 likely to stay here again

My stay was overall pleasant. The air conditioning worked off and on which made it uncomfortable at times. I also did not know there were no laundry facilities on the property. I will not book here again solely for that reason. The younger front desk staff are not friendly at all. Sunday (5/25/25) the young boy at the desk appeared to be bothered anytime someone asked him a question.
Stayed 2 nights in May 2025

2/10 Terrible

Darius

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kashh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Property

Area around the hotel was industrial but was a short distance to highway exits. Staff was friendly.
Stayed 2 nights in May 2025

10/10 Excellent

YAISELIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

6/10 Okay

Alvaro

Ok
Stayed 2 nights in May 2025

6/10 Okay

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pool was not open
Stayed 1 night in May 2025

8/10 Good

David

Liked: Room comfort

Graceland 2

Check in was terrible as the attendant seemed to not want to be there. No welcome nor smile. He said maybe3 words tome during the check in process. The breakfast attendant Angie more than made up for it. It was just about closing for breakfast but she assisted me with a smile and helpful effort.
Stayed 1 night in May 2025

10/10 Excellent

Alyssa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, but the room was a bit bright !
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Close to facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hitel staff was friendly and accomodating. The hotel was clean, the bed was very comfortable. The neighborhood didn't look fancy but ai took a chance anyway. I was glad I stayed there. It made my arrival and departure at the airport super easy. The breakfast was good. I was pleasantly surprised with the do it yourself waffle selection in addition to the other homestyle selections. Overall I was pleased and I would stay there again.
Stayed 2 nights in May 2025

4/10 Poor

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
I can’t believe that this is part of the quality inn’s chain. If they’re not interested in putting in the necessary funds they should sell it to someone who is. The staff were, for the most part, very courteous. The facilities however , were terrible. Filthy carpets, peeling paint, broken equipment, suite furniture that is so dirty you don’t want to put your things down, and black mold in the bathroom.
Stayed 4 nights in May 2025

8/10 Good

Annette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love the staff pretty clean rooms
Stayed 1 night in Apr 2025

8/10 Good

Alexis

Stayed 1 night in May 2025

6/10 Okay

Lilibeth

Stayed 3 nights in May 2025

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

staff was very helpful and friendly. I would definitely stay here again.
Stayed 4 nights in May 2025

6/10 Okay

Tiara

Liked: Staff & service
The room next to me were super loud kept trying to come in my room. And chewed up gum on nightstand
Stayed 2 nights in May 2025