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DoubleTree by Hilton Memphis Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Memphis Downtown

Reception
Snack bar
Meeting facility
Room, 2 Double Beds, Corner | Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
185 Union Ave, Memphis, TN, 38103
  • Beale Street
    ‪3 min walk‬
  • FedExForum
    ‪5 min walk‬
  • Bass Pro Shops at the Pyramid
    ‪1 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Peloton)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King

40-inch LED TV with satellite channels, TV, pay films

Standard King

8.6 out of 10
Excellent
(64 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Doubles

Standard Two Doubles | Desk, iron/ironing board, free WiFi, bed sheets

Standard Two Doubles

8.4 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Corner

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Peleton)

40-inch LED TV with satellite channels, TV, pay films

Room, 1 King Bed (Peleton)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

40-inch LED TV with satellite channels, TV, pay films

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Memphis-Beale Street

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,125 reviews
The price is CHF 111
includes taxes & fees
4 Sept - 5 Sept
Hampton Inn & Suites Memphis-Beale Street

About this property

DoubleTree by Hilton Memphis Downtown

Hotel with a restaurant, steps from AutoZone Park
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site.
DoubleTree by Hilton Memphis Downtown offers 280 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Memphis Downtown. During your stay, you're just a quick walk from Beale Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from AutoZone Park and 5 minutes on foot from Beale Street
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Memphis Downtown. For a fee, parking is available.

This 4-star Memphis hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.
DoubleTree by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per night; includes in/out privileges)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (112 centimetre wide door)
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 15 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

DoubleTree by Hilton Memphis Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1008 reviews
Rating 8 - Good. 251 out of 1008 reviews
Rating 6 - Okay. 144 out of 1008 reviews
Rating 4 - Poor. 96 out of 1008 reviews
Rating 2 - Terrible. 94 out of 1008 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Melanie

I've stayed at this property a fews years back for work and decided to stay for personal stay. It was just ok. The bed was very very hard and was not comfortableat all. The AC woke me up all night as it sounded like it was about to fall out of the ceiling every time it shut off. The room was just ok but you could tell it had not been updated. The staff was nice and friendly as well as the valet service.
Stayed 1 night in May 2025

6/10 Okay

James

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
I thought location was going to be good given it is next to the ballpark and the Peabody, but man a lot of homeless people begging. Then you have to valet your car at $32/day and then breakfast you have to pay for and over priced. No microwaves in rooms. Plus a lot of water damage in the building. Just beware.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Kenneth

Stayed 1 night in May 2025

8/10 Good

Dean, Bothell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a nice cafe plus a separate bar. Really liked the brick wall in the lobby and local Memphis art also in the lobby. No parking at hotel so you have to park off-site yourself or use valet. Also rooms don't have a mini fridge
Stayed 2 nights in May 2025

8/10 Good

Randall S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one made it clear to us that we had to request that our bed be made, trash dumped, towels freshened, etc. So after the first night, we left early the next morning but when we came back the room was not cleaned or tidied up or bed made. We also requested more shampoo and conditioner and no one bothered to bring it up so we had to request in person at the front desk the next day to get it.
Stayed 3 nights in May 2025

10/10 Excellent

chanel

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms are old, ceiling hanging in the bathroom, spider webs in the windows
Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Apr 2025

10/10 Excellent

Lameshia

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

35th Anniversary Celebration

Everything was absolutely amazing!!!
Stayed 2 nights in Apr 2025

6/10 Okay

Fatima L

Travelled with group
Liked: Staff & service
Ms Linae believe she was manager and was excellent had a very pleasant attitude, professional always. Would like to also speak of Jasmine and another lady was also very pleasant. The afternoon shift were not as pleasant at all. The rooms are basic, there are no microwaves or refrigerators in the rooms.
Stayed 3 nights in Apr 2025

2/10 Terrible

Barry

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Normally we have a great experience with Doubletree. This time, however was different. After waiying over half an hour at check in, we finally were able to make it to our room. When we torned down the bed, there were blood stains on the sheets. When we called the front desk, they said they were sending someone up. 20 minutes later, someone arrived, handed us a stack of sheets and when we offered to show them the stains, we were told "I just drop off the sheets..." and he left.
Stayed 1 night in Apr 2025

6/10 Okay

Kristin

Disliked: Cleanliness, property conditions & facilities
The staff wasn’t bad, but the sheets/duvet were filthy. Didn’t feel very safe at the hotel
Stayed 1 night in Apr 2025

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dated hotel, needs upgrade

The hotel is dated. The lobby is gorgeous and it’s near Fed Ex Forum but that’s it. Looks like full size beds, bathroom is dated with chipped door and furniture. Toilet is too low and I am 5’5”. I won’t stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Doris, Landover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my 4-days in Memphis. This Double tree had good food and good housekeeping. Jazmine at the front desk along with 2 other ladies (waited 2-weeks to do the review) were outstanding. Different people from my group arrived at different times and everyone had only nice things to say about check-in including the very helpful valet car attendants.
Stayed 3 nights in Mar 2025

2/10 Terrible

Kim

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hospitality was awesome. The facilities were piss poor
Stayed 2 nights in Mar 2025

8/10 Good

Amber

Travelled with family
Liked: Staff & service
This was a stay for a basketball tournament and we were overall pleased. The staff was top tier!!!! Valet, front desk, cleaning staff all were extremely accommodating and very helpful when needed. The lobby and bar area are nice. We had a great bar tender that introduced us to new drinks. Beale street and Fed Ex Forum are just about a block away. My only con for the hotel is that the rooms are dated and the bathrooms are small but other than that it was nice!
Stayed 2 nights in Mar 2025

6/10 Okay

Kamiyah

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great customer service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Eric, calumet park

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off the staff was wonderful but rooms are very outdated, mattress were very uncomfortable, bathroom peeling up this hotel should be labeled a 2 star and should be priced as one.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Employee
Stayed 2 nights in Mar 2025

10/10 Excellent

Mechelle, Mooreville

Liked: Cleanliness, staff & service, property conditions & facilities
Was a little loud, but great location
Stayed 1 night in Mar 2025

6/10 Okay

Lily

Travelled with family
Liked: Staff & service
Wish there were bars or rails to hang onto in the bathtub. The maids and staff were very nice. Parking was expensive.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service

Doubletree Downtown

Great location, not so great valet service. Extra $25 for a early check in. Stayed 3 nights housekeeping never came, called twice (separate days) and still nothing. Not the best experience from a Doubletree. Nice bar and restaurant.
Stayed 3 nights in Mar 2025