Hilton Memphis

3.5 star property

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Photo gallery for Hilton Memphis

Breakfast and brunch served, American cuisine
Daily buffet breakfast for a fee
Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

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939 Ridge Lake Boulevard, Memphis, TN, 38120
  • Place, Baptist Memorial Hospital-Memphis
    ‪3 min drive‬
  • Place, Memphis Botanic Garden
    ‪6 min drive‬
  • Place, University of Memphis
    ‪7 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 Bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Bathtub)

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Bathtub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Fitness Room W/Trx - Chin Up Bar)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Memphis

Suburban hotel with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Change of towels is available on request
Hilton Memphis offers 405 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include designer toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Memphis. During your stay, you'll be close to University of Memphis. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi in some public areas
  • Free Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Ridgelake Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 4-minute drive from Lichterman Nature Center and 8 minutes from University of Memphis
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Hilton Memphis offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

19 meeting rooms and coworking spaces are available. Event space at this hotel measures 29999 square feet (2787 square metres) and includes a conference centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Hilton Memphis. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
Ridgelake Restaurant – This restaurant specialises in American cuisine and serves breakfast and brunch. A children's menu is available.
Provisions Market – This family restaurant serves breakfast, lunch, dinner and light fare. Open daily.
The Lobby Bar – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3.50 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Provisions Market
  • Ridgelake Restaurant
  • The Lobby Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Proposal/romance packages
  • Wedding services

Business services

  • 19 meeting rooms
  • Conference centre (29,999 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 27 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 3.5 to 16 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Memphis
Hilton Memphis
Memphis Hilton
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hilton Memphis Hotel
Hilton Memphis Hotel
Hilton Memphis Memphis
Hilton Memphis Hotel Memphis

Hilton Memphis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 476 out of 1018 reviews
Rating 8 - Good. 226 out of 1018 reviews
Rating 6 - Okay. 126 out of 1018 reviews
Rating 4 - Poor. 97 out of 1018 reviews
Rating 2 - Terrible. 93 out of 1018 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aimee, Union City

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything there was perfect!
Stayed 1 night in Jul 2025

10/10 Excellent

JUAN

.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

10/10 Excellent

Demeritte

Stayed 1 night in Jul 2025

8/10 Good

Shantel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice, beds were comfy. AC worked awesomely. Staff was very friendly. Shower/bathroom seemed a little dirty, though.
Stayed 2 nights in Jul 2025

6/10 Okay

Tracy

Travelled with family
The beds and the pool were fantastic. The hotel was hot, the pillows too big to sleep on and everything took a long time to get anything! The people were nice!
Stayed 2 nights in Jul 2025

10/10 Excellent

Chinemerem

Business traveller, Travelled with group
Great
Stayed 3 nights in May 2025

2/10 Terrible

Aubree

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Memphis promised to comp me with 10,000 points for such a terrible stay and then went back on their promise and left me ghosted. Terrible stay, terrible service commitment. Probably said it to avoid a bad review, but didn’t follow through- would have worked. Instead they get a bad review… - Power went out - Water went brown after power outage- super nasty - Broken Toilet, had to move rooms - No temp controls worked - Mold in rooms - Systems went down consistently, could not order food - Lower level toilets out of order Overall worst hotel I’ve been in. Memphis is not a great place, this maybe the best in the area which is sad. Hilton do better!
Stayed 3 nights in Jun 2025

10/10 Excellent

Garnett

Stayed 2 nights in Jun 2025

4/10 Poor

Shane

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Elevators were not working, nor the tv Sad
Stayed 1 night in Jun 2025

6/10 Okay

Denise

Disliked: Cleanliness, property conditions & facilities
Property old and horrible smell. Bugs in the window seal and cobwebs in the corners. Will not stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserved a room with 2 Queen beds, after receiving room card at the front desk, upon entering the room it was a single king bed. It also appears there was some sort of malfunctioning with the computer system at check in. The representative had to complete the process between 2 stations, while multiple people were checking in and several staff members were doing the same.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rickey

Liked: Cleanliness, amenities, property conditions & facilities
The Friendliness of the Staff is so Awesome!. Hats off to... ...Ms Danielle @ the front desk and the African Wife who owns the white Mercedes, even when off the clock, she Upheld the Superb Guest Dedication, stopping on her time to be sure a guest was ok & safe. And I would be remiss if I didn't mention the Staff Lady, with the Beautifull Tattooed Leg, she Brings the WOW! out of the guests
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Julio

Location
Stayed 3 nights in Jun 2025

4/10 Poor

Tom

Liked: Staff & service
Disliked: Property conditions & facilities
Lost power. Room was hot and dirty.
Stayed 2 nights in Jun 2025

4/10 Poor

Tom

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Mohamed

Stayed 2 nights in May 2025

2/10 Terrible

nazeeh

Stayed 1 night in May 2025

10/10 Excellent

HENLEY DOLMON

Stayed 2 nights in May 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Justin

Business traveller
Liked: Amenities
Fine hotel - ok enough nothing special. My first room was full of cigarette smoke. Staff was great they fixed it. Just an ok property. Good enough to sleep
Stayed 2 nights in May 2025

10/10 Excellent

Mykeshia

Stayed 1 night in May 2025

8/10 Good

Patricia

Stayed 3 nights in May 2025