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Holiday Inn Express Memphis Medical Center Midtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Memphis Medical Center Midtown by IHG

Seasonal outdoor pool
Exterior
1 bedroom, down duvets, pillow-top beds, in-room safe
Lobby lounge
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Gym

Explore the area

View in a map
1180 Union Ave, Memphis, TN, 38104
  • Beale Street
    ‪16 min walk‬
  • FedExForum
    ‪3 min drive‬
  • Bass Pro Shops at the Pyramid
    ‪3 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub)

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub) | 1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Memphis Medical Center Midtown by IHG

Hotel with free breakfast, near Beale Street
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
Holiday Inn Express Memphis Medical Center Midtown by IHG offers 125 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Memphis Medical Center Midtown by IHG. During your stay, you're just a quick walk from University Health Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Beale Street and a few minutes from FedExForum
Holiday Inn Express Memphis Medical Center Midtown by IHG offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Holiday Inn Express Memphis Medical Center Midtown by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 26 May and close on 01 September.
  • Pool access available from 10 AM to 7:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Memphis
Holiday Inn Express Memphis Midtown
Holiday Inn Express Midtown Hotel Memphis
Holiday Inn Express Midtown Memphis
Memphis Holiday Inn Express
Holiday Inn Express Memphis Midtown Hotel
Holiday Inn Express Memphis Medical Center Midtown
Holiday Inn Express Memphis Medical Center Midtown by IHG Hotel
Holiday Inn Express Memphis Medical Center Midtown an IHG Hotel

Holiday Inn Express Memphis Medical Center Midtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1004 reviews
Rating 8 - Good. 281 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean and comfortable. Staff very friendly. Especially Zee who did an awesome breakfast. Appreciate her making sure all was up to par and if we were in need of anything
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Holly

Travelled with family
Liked: Staff & service, amenities
It was great but we had ant's in our room
Stayed 3 nights in May 2025

10/10 Excellent

MONICA, Pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee in the building was amazing. They were kind, caring and genuinely interested in their guests! The room was very clean and beds were comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. There's a coffee machine as you walk in which grind and makes coffee. Breakfast was also excellent with eggs potatoes bagels, bread, pancakes fruit and cereal. Staff is friendly and responsive. Room was very clean and plenty of hot water. The only issue we had was Internet access was intermittent so the staff will contact the provider. Great and convenient location 12 min to Graceland.
Stayed 2 nights in May 2025

6/10 Okay

Courtney

Business traveller
Liked: Staff & service
Avoid an adjoining rooms as you will hear their conversations.
Stayed 1 night in May 2025

8/10 Good

Jacquelyn

Liked: Cleanliness, room comfort

Perfect for downtown fun!

Staff were very friendly and helpful. It was hard to locate the one way Into the parking lot, back entrance was closed due to safety.
Stayed 1 night in Apr 2025

10/10 Excellent

kyoung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Danielle, North Little Rock

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Cailyn

Stayed 2 nights in Apr 2025

8/10 Good

Lakisha, Wilmington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. We only stayed one night, it was the 2nd leg of our road trip. The staff was friendly and helpful. The lobby was clean. Our room was clean as well. The hotel was conveniently located to the highway and tourist spots.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

The hotel was a little out-dated but clean & we would stay again. The staff was super hospitable! Great customer service!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Everything you need

If you are wanting a hotel near the many medical facilities in Memphis, this is the place. It's no frills, could use a little updating in the hallways, but once you get to your room, you'll find a clean room with the essentials. Keurig, microwave, refrigerator, and tv with many channels. We were pleased that there were multiple plugs ins both USB and110. Not a luxurious site, but very adequate. The staff at the desk and the breakfast area were great.
Stayed 1 night in Apr 2025

8/10 Good

Jeffrey

Stayed 1 night in Apr 2025

8/10 Good

Jason

Liked: Staff & service
Staff was incredible. Very kind and thoughtful. Allowed for an early check in which was greatly needed due to extended travel. Changed our room to new one after we noticed the incredibly loud noise coming from the AC / Heating unit. Manager is as extremely nice and grabbed us orange juice and cleared our plates during the self serve continental breakfast. Thank you for a hospitable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location to where we wanted to go and see around Memphis. We would recommended this hotel. The Staff is amazing, very supportive and helpful.
Stayed 3 nights in Apr 2025

4/10 Poor

OLIVIA

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service

Someone else's room

We checked in and they gave us our room key, but when my daughter went to the room and opened. there was our peoples stuff. This could of turned out bad very quickly. Did not feel comfortable with leaving my stuff in the room. I didn't know if that was going to happen to me.
Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating hotel and close to the hospital where we needed to be close. Elisa was awesome.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lesley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a situation of uncertainty because of the nature of our stay, we were very pleased with our stay here at the hotel. Thanks to Alisa for being so accommodating and genuinely caring about our situation.
Stayed 1 night in Apr 2025

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, amenities
Everything was great
Stayed 3 nights in Mar 2025

10/10 Excellent

Tianisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and very convenient to everything
Stayed 2 nights in Mar 2025

8/10 Good

Zoe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all really nice and helpful!
Stayed 2 nights in Mar 2025