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Hill House at Trailborn Mendocino

Property class: 2.5

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Photo gallery for Hill House at Trailborn Mendocino

Meeting facility
Junior Suite, 1 King Bed, Ocean View | Hypo-allergenic bedding, individually decorated, individually furnished
Yoga
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
  • 24/7 front desk

Explore the area

View in a map
10701 Palette Dr, Mendocino, CA, 95460
  • Place, Agate Beach
    ‪8 min walk‬
  • Place, Mendocino Headlands State Park
    ‪8 min walk‬
  • Place, Mendocino Art Center
    ‪10 min walk‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 2 Queen Beds, Mobility Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Room, 2 Queen Beds, Balcony, Ocean View | Hypo-allergenic bedding, individually decorated, individually furnished

Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Hypo-allergenic bedding, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | Hypo-allergenic bedding, individually decorated, individually furnished

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View | Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Hill House at Trailborn Mendocino

This smoke-free hotel features coffee/tea in a common area, a meeting room and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and wedding services.
Hill House at Trailborn Mendocino offers 44 accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Pillowtop beds feature premium bedding. Cable televisions are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desk chairs and telephones; local and long-distance calls are complimentary (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hill House at Trailborn Mendocino. During your stay, you're just a quick walk from Friendship Park. You'll find features such as free WiFi in public areas and free self-parking, plus a meeting room. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include free newspapers in reception, a meeting room and a terrace
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Friendship Park and Kelley House Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hill House at Trailborn Mendocino, you'll find a terrace, a garden, and a picnic area. WiFi is free in public spaces. Hill House at Trailborn Mendocino also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This Mendocino hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Grab bar near toilet
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hill House Inn
Hill House Inn Mendocino
Hill House Mendocino
Hill Hotel Mendocino
Hill House Hotel Mendocino
Hill House Inn Hotel
Hill House Inn Mendocino
Hill House Inn Hotel Mendocino

Hill House at Trailborn Mendocino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 267 out of 1000 reviews
Rating 8 - Good. 391 out of 1000 reviews
Rating 6 - Okay. 215 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Juanita, Antioch

Travelled with family
Disliked: Property conditions & facilities
Place is lols but smelly and with a very poor bedding set. We were cold at night
Stayed 1 night in Dec 2023

2/10 Terrible

Ray

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no staff when we arrived so we had to go to a sister property a few blocks away to check in. There is no maid service unless you file a special request. It seems like an abandoned business with no one in charge or managing it. The bed was extremely uncomfortable with no support. My back hurt from sleeping in it. The furniture is old, broken down and dingy. We highly regret choosing the Hill House Inn.
Stayed 4 nights in Nov 2023

6/10 Okay

Jennifer, San Diego

Travelled with partner
Liked: Cleanliness
Location is very convenient, parking easy, spacious rooms, although quite outdated. Front desk availability is limited, amenities also limited
Stayed 3 nights in Nov 2023

6/10 Okay

Corina

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Robert P

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Very Decent Place to Stay

Easy check-in/check-out. Staff was friendly, though we did get some incorrect info about what restaurants were open. Room has a bit of a musty/old smell, but otherwise clean. The blankets are a bit thin (but there were extras available), and the towels a bit scratchy. Great location, and lovely view of sunset colors!
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location

Super quaint. Very old school hollywood. We loved it
Stayed 1 night in Oct 2023

10/10 Excellent

Ora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

A wonderful hotel, in a perfect location, with a friendly, helpful staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Natalie

Stayed 2 nights in Oct 2023

10/10 Excellent

Tracy

Stayed 1 night in Oct 2023

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at Hill House. It is an older establishment so expect the rooms to be dated, but it was clean and comfortable which was most important to us. The staff is wonderful and very helpful. We would definitely recommend staying there.
Stayed 1 night in Oct 2023

10/10 Excellent

Zoe

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very kind staff!
Stayed 4 nights in Oct 2023

10/10 Excellent

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
People were great, easy walk to everything
Stayed 3 nights in Oct 2023

8/10 Good

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as expected. Nice property. Clean, quiet...
Stayed 1 night in Oct 2023

8/10 Good

Greg

Stayed 1 night in Oct 2023

4/10 Poor

gary, Sammamish

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An old room in an old hotel that needs MAJOR upgrades or demolition. Heater barely worked, no bedspread, no amenities! Fonad another place to stay. It was quiet, as very few rooms were occupied.
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorable place to stay with history

Lovely place, sounds of the ocean, walk to downtown a favorite place of ours
Stayed 1 night in Oct 2023

6/10 Okay

Dorothy

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This facility was the top hotel for guests of Mendocino . The place is run down and needs a loving upgrade. We remember the hotel from the "Murder she Wrote" days. The staircase up to our room was needing repair. Bathroom fixtures are old and not wired right. the bathroom has two fans and no heater. Our stay was no better than a Motel 6.
Stayed 3 nights in Oct 2023

4/10 Poor

Shanna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
DownHill House Do NOT let them put you in Room #122... It is under the stairs & in front of the Ice machine. Noisy,noisy,noisy. The rooms are dated & everything is stained &/or sticky. It seems like management just doesn't care. Staff was pleasant & attentive, but if the owners don't care the hotel is going to go down hill!
Stayed 2 nights in Oct 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, room comfort
Nice little inn. Very accommodating and clean. Had the feel of an older establishment. Loved the proximity to the little town. We walked everywhere.
Stayed 1 night in Oct 2023

8/10 Good

Raman

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Brandon

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

This hotel is very worn and neglected.

This hotel needs a complete refurbishment. The room had peeling paint and wallpaper. The furniture was heavily worn. This hotel used to be beautiful and well maintained. I will not return.
Stayed 1 night in Oct 2023

2/10 Terrible

Lilia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Durty, the floors were not vacuumed. Balls of hair all over all over, safety pins on the carpet., no air, or fan, no screwns on sliding doors or windows we are very uncomfortable. Worst place we have ever stayed at. Never again. What dump for such a high price. No one came in to dump the garbage can or see if we needed anything. I called the front desk for a fan because it was very hot and no air circulation and the said they had all been given out. In other words, to bad, so sad.. This is not right to take advantage of people with false advertising. They claim Oceanview, and the hedges block the filtered veiw of the ocean. This should not be allowed.
Stayed 2 nights in Oct 2023