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Hotel Carollo

3.0 star property

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Photo gallery for Hotel Carollo

Reception
Property entrance
Property amenity
Triple Room, 3 Single Beds | Premium bedding, down duvets, pillow-top beds, minibar
Outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
25 de Mayo 1184, Mendoza, Mendoza, 5500
  • Place, Independence Square
    ‪3 min walk‬
  • Place, Peatonal Sarmiento
    ‪4 min walk‬
  • Place, Plaza Italia
    ‪6 min walk‬
  • Airport, Mendoza (MDZ-Governor Francisco Gabrielli Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room With Double Bed

Premium bedding, down duvets, pillow-top beds, minibar

Double Room With Double Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, down duvets, pillow-top beds, minibar

Single Room

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, minibar

Double Room, 1 Double Bed

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | Premium bedding, down duvets, pillow-top beds, minibar

Triple Room, 3 Single Beds

  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Premium bedding, down duvets, pillow-top beds, minibar

Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, down duvets, pillow-top beds, minibar

Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room Standard

Premium bedding, down duvets, pillow-top beds, minibar

Single Room Standard

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Standard

Premium bedding, down duvets, pillow-top beds, minibar

Double Room Standard

  • 15 sq m
  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Carollo

Hotel Carollo guests can head out to the slopes, sip drinks at the bar/lounge and take a dip in an outdoor pool. Housekeeping is available on request.
Hotel Carollo offers 50 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Carollo, you're just a quick walk from Regency Casino. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Steps from Regency Casino and Teatro Independecia
  • Theme park, ski and ferry terminal shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Mendoza hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge) up to 500 km
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The property does not permit guests to bring mountain climbing equipment, including hiking backpacks, on property grounds.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Carollo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carollo Mendoza
Hotel Carollo
Hotel Carollo Mendoza
Carollo Hotel Mendoza
Hotel Carollo Hotel
Hotel Carollo Mendoza
Hotel Carollo Hotel Mendoza

Hotel Carollo Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 141 reviews
Rating 8 - Good. 50 out of 141 reviews
Rating 6 - Okay. 32 out of 141 reviews
Rating 4 - Poor. 18 out of 141 reviews
Rating 2 - Terrible. 12 out of 141 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

DAVID KA WAI

Liked: Staff & service
As the room is facing the high wall, so it is comparable darker than average. The second is wifi, wifi is always disconnected even no wifi, especially after evening.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

joao lucas

Liked: Cleanliness, staff & service, property conditions & facilities
café da manhã muito bom, wi fi bom, tamanho da cama (para um quarto individual) muito ruim, cama muito pequena, localização excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

MARIA NOELIA

Liked: Amenities
Muy agradable todo el servicio, el hotel, y todo el personal!
Stayed 4 nights in Nov 2023
Verified

8/10 Good

maria

Liked: Cleanliness, staff & service
Todo es como "viejo", estaría bien modernizar un poco. El personal muy amable.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima atención

Fue una pésima experiencia, conserje que nos recibió era el de turno de noche, si atendió mal y no nos daba soluciones a las inquietudes, el hotel lo estaban remodelando y constante ruido no podíamos descansar ni tener cortinas abiertas pues pasaban los maestros con baldes, tanto reclamar. Si cambiaron la última noche a hotel del lado. No nos dieron ninguna compensación ni las disculpas
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atencion
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Vanina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

No es lo que venden.

Gentil la gente que atiende. La habitación un desastre!! Aire acondicionado viejo, debes llamar para que lo prendan o apaguen, la cortina rota de la ventana, la t.v sin control remoto, baño viejo y básico .
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Analía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bueno, muy agradecidos ante la cordialidad del personal del hotel. Nos preocupó que, al hacer el checkin no tenían nuestra reserva, no hubo comunicacióon de parte de Hoteles.com. Sin embargo, nos dieron una habitación sin problemas ya que había disponibilidad. De lo contrario hubiera sido un inconveniente imprevisto.
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

genivan

Horrivel

Fiz a resrva com vcs e contava 35 dolares por diaria com o desconto no hotel quando fiz o checkout hj eles nao aceitavam dolar e nem me deu o desconto mesmo eu mostrando o preco no aplicativo eles disse que nao se responsabilizam por isso gostaria de saber quem vai me da os 150 reais que paguei a mais pois fui obrigado a fazer o pagamento no cartao e sendo que estava prepara para pagar os 69 dolares que estava no aplicativo.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Impecable en cuanto a limpieza y modos del personal en cuanto al trato. Debería mejorar instalaciones de agua en sanitarios, pues había pérdidas en todos los artefactos de la habitación que nos tocó. Sería bueno también reemplazar TV por Led TV y colocar reposeras en sector pileta, solo hay dos a compartir con el hotel vecino. Muy bueno el desayuno.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

ANA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación!!

Fue Muy bien, pero me alojaron en el hotel Princess que está al lado. Un buen desayuno. Una habitación cómoda, con los servicios esenciales. Personal de recepción muy amable. La ubicación excelente con restaurantes y barcitos en los alrededores. A una cuadra de la plaza Independencia, Casino y Teatro. Todo a mano. .
Stayed 5 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Era un 3 estrellas hace 20 años, y no ha mejorado ni actualizado nada. Tv de tubo es inaceptable, el desayuno “americano” son puras galletitas de 4ta calidad. Las sabanas realmente raspan. Todo eso tiene que mejorar muchisimo. El resto, por el precio, es lo normal.
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Aire acondicionado necesita mantenimiento!

El aire acondicionado de las habitaciones no estaba en buenas condiciones, y para encenderlo habia que anunciarse en recepcion. Hotel para sola una noche, y de pasada por mendoza
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la atención del personal. No me gusto que no haya comunicación entre ellos para saber que ya tenia todo pagado previamente.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, sólo las piezas son pequeñas y entra mucho ruido de la calle
Stayed 5 nights in Sep 2019
Verified

2/10 Terrible

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Cabe aclarar que estuvo todo bien hasta el check-out que no resperaron el contrato con expedia y el cliente. Ya que me cobraron un monto mayor a lo acordado a la pagina de ustedes y encima no fue muy cordial el trato ya que subestimo al cliente en soy yo . Y me senti hablando en criollo. Boludeado. Es lamentable por que el buen sercicio del hotel es opacado por el trato que tuvimos de parte de la administrativa. Esta queja va a ser expresada tambien en la empresa que trabajo por que tiene convenio este hotel.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Maria Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía placentera

Muy satisfecha por los servicios brindados: información y atención. Recomendaría a los viajeros la estadía en el hotel.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente desayuno, amabilidad y disposición del personal
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Talou

Liked: Cleanliness

Muy bien ubicado, cerca de plaza Independencia

Cerca de las actividades que debíamos realizar. Ref. Calidad precio fue muy correcto.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Satisfecho

Un lindo hotel, una buena vista por la ventana y un desayuno completo. Algo para mejorar: tiene un solo tomacorrientes en la habitación y esta junto con la llave de luz, lo cual en muy incomodo, deberían habilitar uno o dos más cerca de las camas.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

linda estadia

un hotel bien ubicado y con buena atencion. mismo precio que otros de menor calidad
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Emilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermosa estadia

EXCELENTE TODO!!!!Destaco la atencion del personal!!
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feo olor!

Es muy buen hotel en todo. Solo pediria que cambien las almohadas y revisen el olor a cloacas en las habitaciones. El personal y la atención son destacables.
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Cristian Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos atendieron a pesar que no sabian de la reserva por haber sido hecha un domingo Nos dieron la habitacion
Stayed 1 night in Sep 2017