Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a porter/bellboy and a front desk safe are on-site. Change of towels is available on request
Hotel Kavia Premium offers 51 air-conditioned accommodations with minibars and a safe. 50-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.
This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of Hotel Kavia Premium's great location. During your stay, you're just a quick walk from Paseo de Montejo. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
Free Wi-Fi (speed: 25+ Mbps)
Enjoy a bite to eat at the restaurant
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool
Services include tour or ticket assistance, a porter and luggage storage
Steps from Paseo de Montejo and a 3-minute drive from Plaza Grande
There's a restaurant on site. WiFi is free in public spaces. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at Hotel Kavia Premium. A complete renovation of Hotel Kavia Premium was completed in March 2023.
This 3-star Mérida hotel is smoke free.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
Hotel Kavia Premium has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Limited on-site parking
Wheelchair-accessible parking available
Food and drink
Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 250 for adults and MXN 250 for children
A restaurant
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Outdoors
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Area rugs in public areas
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
More
1 building
4 floors
Renovated entire property - March 2023
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with satellite channels
Food and drink
Coffee/tea maker
Minibar
More
Air conditioning
Desk
Desk chair
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately MXN 250 for adults and from MXN 250 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
We should mention
Pool access available from 9:00 AM to 9:00 PM
Property is also known as
Hotel Kavia Premium Hotel
Hotel Kavia Premium Mérida
Hotel Kavia Premium Hotel Mérida
Hotel Kavia Premium Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff are good. The room (310) has no windows to the outside, the shower floor is too slippery, hot water takes way too long and it is not really hot, lighting in the bathroom is not nearly enough to shave o apply make up (my wife finished her makeup in the elevator mirror).
Staff were friendly and helpful. First night room we booked didn't have any windows to the outside. Felt claustrophobic. Person on the desk daid they could move us on the 2nd night, which we did. Much better room. Cleaning staff really only made the bed and left us new towels, didn't wipe down any countertops or floors. Elevator didn't work on tge second or third day. Rooftop swimming pool and area were very nice. Location is excellent.
The staff were excellent. The hotel is new and the rooms had a lot of space, plus modern bathrooms with good water pressure which was not available elsewhere.
James
Stayed 7 nights in Jan 2024
Verified
6/10 Okay
Fernan
19 Nov 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
There were minor issues. There was no "Do not disturb" placard to place on the door. The water in the shower was barely warm.There is not a single snack or drinks machine or svending machine.