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Hotel Rural Douro Scala

4.0 star property

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Photo gallery for Hotel Rural Douro Scala

Exterior
Property entrance
Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing
Restaurant
Indoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Quinta Do Paco De Cidadelhe, Mesão Frio, 5040-154
  • Place, Duoro River
    ‪8 min drive‬
  • Place, Dourocaves Winery
    ‪14 min drive‬
  • Place, Douro Museum
    ‪16 min drive‬
  • Airport, Viseu (VSE)
    ‪73 min drive‬

Room options

View all photos for Standard Twin Room, Garden View

Standard Twin Room, Garden View | Minibar, in-room safe, desk, soundproofing

Standard Twin Room, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Douro

Superior Double Douro | Minibar, in-room safe, desk, soundproofing

Superior Double Douro

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Twin Room, Mountain View

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Mountain View

Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Double Room, Mountain View

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

  • 39 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Hotel Rural Douro Scala

Along with an attached winery, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a restaurant and a health club are on-site.
Hotel Rural Douro Scala offers 43 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body scrubs and body treatments.
During your stay at Hotel Rural Douro Scala, you'll be within walking distance of Duoro River. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body scrubs, massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and a steam room
  • 6 minutes by car from Duoro River and 11 minutes from Adega - Cadão Douro
  • Local-area shuttle service available for a fee
A winery is on site. Hotel Rural Douro Scala offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A health club, a hot tub, and a sauna are also featured at Hotel Rural Douro Scala. Free self parking is available.

This 4-star Mesão Frio hotel is smoke free.

Hotel Rural Douro Scala has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Winery

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Água Douro Scala
Água Hotels Douro Scala
Água Hotels Douro Scala Mesao Frio
Douro Scala
Hotel Rural Douro Scala Mesao Frio
Rural Douro Scala Mesao Frio
Rural Douro Scala
Hotel Rural Douro Scala Hotel
Hotel Rural Douro Scala Mesão Frio
Hotel Rural Douro Scala Hotel Mesão Frio

Hotel Rural Douro Scala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 104 reviews
Rating 8 - Good. 31 out of 104 reviews
Rating 6 - Okay. 7 out of 104 reviews
Rating 4 - Poor. 0 out of 104 reviews
Rating 2 - Terrible. 0 out of 104 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Nice view for our room, and the massager woman from Brazil, Analina was excellent. I would highly recommend her if you are into massage
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lars Sommer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely an enjoyable stay.

Really great place with an fantastic view. Clean and all staff very proffesional and friendly. Will go again next year
Stayed 1 night in May 2025
Verified

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very relaxing environment in addition to the spectacular scenery! And the hotel staff are very attentive.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

YI

Liked: Cleanliness, staff & service, property conditions & facilities
Love the dinner and breakfast. Room layout is nice too.
Stayed 1 night in May 2023
Verified

6/10 Okay

Nick

Liked: Cleanliness, property conditions & facilities
The property was what we hoped. The issue we had was not typical but it maybe worth noting. After our stay we noticed we had left an expensive jacket behind. After many failed attempts to reach the hotel we have accepted the loss. After unanswered emails and lengthy times on hold and finally speaking to someone we were asked to call back the next day. We followed their direction and called the next day. Unfortunately that was the last time we had any communications with the hotel. We called many different times of the day to be put on hold then never answered. The hotel was not busy at all due to low season. We felt this was a chance to provide an exceptional service when it was really needed. The Douro Scala failed. Our request seemed beyond their capabilities. We simply needed to talk with someone.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Déçu seulement par l’arrivée les chambres n’était pas encore prête après 16h. Mais dans l’ensemble tout était bien
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotell i vacker miljö

Vackert hotell omgivet av otroliga vyer och natur, med vinrankor in på husknuten Väldig vänlig och hjälpsam personal. Perfekt beläget hotell för dagsutflykter till vingårdar eller de små byarna i närområdet
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Esperava muito mais

Funcionários muito prestativos. Paisagem maravilhosa. Mas imaginava o hotel muito melhor. Academia abandonada, piscina interna em reforma, mas nos foi avisado. Café da manha razoável. Piso do banheiro com respingos, o piso é em madeira, mas me foi dito que aquilo era cêra que não havia secado......não me convenceu. O hotel continua pelos funcionários atenciosos.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, la vue est superbe
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Super Unterkunft kann man nur weiterempfehlen.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Maria jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es única. Un espacio de paz y tranquilidad. El personal muy amable
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Jean Georges

Liked: Cleanliness, staff & service, room comfort
Rapport qualité prix correct,mais ne correspond pas à un 5 étoiles Petit déjeuner très bien Restaurant tout à fait correct
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción para hospedarse en la región, increíbles vistas, aunque algunas habitaciones tienen vista obstruida, rico desayuno,
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities
La vue superbe sur les montagnes et la rivière douro
Stayed 1 night in May 2024
Verified

6/10 Okay

Francoise

Correct

Situé dans un bel environnement. Petit déjeuner copieux mais accueil moyen et propreté à revoir. Dîner plutôt agréable. Quant à la salle de bain sans aucune intimité elle mériterait d'être repensée.
Stayed 1 night in May 2024
Verified

8/10 Good

Pedro Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fim de semana em Mesão Frio

Gostamos da estadia do Hotel Douro Scala, já estivemos nesta unidade anteriormente e gostamos de regressar. Trata-se de um hotel muito agradável, acolhedor, confortável e com Staff simpático. Nota muito positiva para a piscina interior. Hotel a precisar já de algum melhoramento e remodelação.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

France

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle hôtel, très grand lit confortable, déjeuner impeccable, très grande chambre avec balcon vue sur le Douro, chambre luxueuse
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, room comfort

Boa localização e arquitetura excelente

Localização excelente. Possibilidade de passaer por entre as vinhas. Piscina interior e exterior. Capela muito bonita e bem recuperada Staff simpático e atencioso desde a recepção, limpeza ao serviço de jantar e pequeno almoço. Piso do quarto com algumas manchas de água/danificado.
Stayed 1 night in Sep 2023
Verified

8/10 Good

mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Alguns pequenos problemas mas nada muito grave. O chuveiro ao lado da cama foi um ponto negativo. Não dá para tomar um banho sem acordar a/o parceira/o. O cofre do meu quarto estava travado e, mesmo com a queixa, não foi consertado. Tirando estes pequenos problemas só temos a elogiar. Lugar espetacular, muito confortável o quarto e excelente café da manhã.
Stayed 1 night in May 2023
Verified

8/10 Good

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønt sted til afslapning

Skønne værelser med en fantastisk udsigt til bjergene og vinmarkerne. Lækkert poolområde og super restaurant og tjenerne, som også passede pool baren, ydede en suveræn service.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Esplêndido

Ótimo local para relaxar e conhecer a região.
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

5 star hotel but a 3 star in reality

Expensive for what it offers.. its supposedly a 5 star but in reality its not more than a 3 star.. very small rooms with the shower and bath in the middle of the room.. making the room very dump after taking a shower.. very small tv, the sink is the middle of the room to.. only the toilet is in a cramped space with a door.. very expensive food, the spa was not ON in middle of August.. and prepare your self of a 40mim drive in a road with curve after curve without protection rails and a 150m fall..
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

jivago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Excelente!
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk sted både som familie og som par - helt sikkert et sted man kommer igen 😊
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning is not so good to an ***** we expect more
Stayed 3 nights in Jul 2019