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Novotel Metz Centre

Property class: 4

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Photo gallery for Novotel Metz Centre

A historic cathedral with intricate Gothic architecture, large stained glass windows, and a prominent clock tower.
A reception area with a counter, a digital screen, and a plant in the foreground.
A modern lounge area with seating, a large plant, and a TV displaying movie posters.
A bakery display with various baked goods and a toaster.
A swimming pool with inflatable swan and flamingo floats, surrounded by lounge chairs and a table with a menu.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
Place Des Paraiges, Centre Saint Jacques, Metz, Moselle, 57000
  • Place, Metz Christmas Market
    ‪1 min walk‬
  • Place, Place d'Armes
    ‪4 min walk‬
  • Place, Metz Cathedral
    ‪6 min walk‬
  • Airport, Metz (ETZ-Metz - Nancy - Lorraine)
    ‪28 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

A hotel room with a large bed, a sofa, a desk with a chair, and a window with curtains.

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

A neatly made bed with white linens and a pair of folded towels on the bed.

Executive Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a neatly made bed, a headboard, a framed artwork on the wall, a nightstand with a lamp, and sheer curtains on the window.

Superior Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(18 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a sofa, a chair, a desk, and a window with curtains.

Superior Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a headboard with integrated lighting, a bedside table, a framed artwork on the wall, and a window with sheer curtains.

Superior Suite, 1 Queen Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a chair, a bedside table with a phone, and a wall-mounted light.

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Front of property – evening/night
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  • Free Wi-Fi
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The price is CHF 88
includes taxes & fees
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About this property

Novotel Metz Centre

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and conference space. Housekeeping is available on request.
Novotel Metz Centre offers 120 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 23-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Novotel Metz Centre, you're connected to a shopping centre and just a quick walk from Maison de Rabelais. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi in some public areas
  • Enjoy French cuisine and pool views while dining at Novotel cafe
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and 9 meeting rooms
  • On-site recreation includes a gym and a playground
  • Just a 4-minute walk from Place d'Armes and 5 minutes on foot from Musée de la Cour d'Or
  • Cats and dogs welcome for a fee
Novotel Metz Centre offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3552 square feet (330 square metres) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the family-friendly Novotel Metz Centre. Parking is available for a fee.

This 4-star Metz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Novotel cafe – Overlooking the pool, this restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 16 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Novotel cafe

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 3,552 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1979
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.50 per person
  • Covered self-parking fee: EUR 16 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:30 AM to 9:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Hotel Metz Centre
Novotel Metz Centre
Metz Novotel
Novotel Metz
Novotel Metz Centre Hotel
Novotel Metz Centre Metz
Novotel Metz Centre Hotel
Novotel Metz Centre Hotel Metz

Novotel Metz Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 292 out of 1003 reviews
Rating 8 - Good. 443 out of 1003 reviews
Rating 6 - Okay. 172 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This breakfast was the best value. It was plenty and it was so delicious!
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

MARICARMEN

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is abandoned. Terrible mattress.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and the room were spic and span. The breakfast buffet was excellent and the people were friendly.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Bo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was hot in the room despite we were there in March.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast and facilities
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that lets yo see the highlights of the city in minutes. Restaurant was very nice and had a great feel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to the centre with lots of eating and drinking options. There's lots of EV charging close to the hotel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a stopover. Spacious room for 3 adults (travelling with 20 year old daughter and husband) and our dog. Parking on site and very central to explore Metz
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good central place with great facilities especially if traveling with children
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Narek

Disliked: Cleanliness, room comfort

Good location, poor beds

Very good location. The beds are very soft. felt old
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas markets at Metz

Nice location and normal Novotel room
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and ease of visiting the area. Food great. Breakfast great. Pool great.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time The office desk manager was super helpful and nice.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Views from the room was amazing. Clean room and hallways. Hotel was close to lots of restaurants and shopping.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Wry central, very safe, large rooms
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Joske

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was amazing. Staf really nice. Clean and spacious room.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities
Lovely hotel - dining area stunning / staff nice - room tired . The area is awful - but the cathedral was absolutely stunning. Lots of drunks near hotel - a no go for us
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Jeffery

Liked: Cleanliness, staff & service
Uncomfortable area around hotel
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Tarjei

Disliked: Cleanliness, staff & service
Skittent.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great, area around it is very run down. The location being in the centre of the city is amazing but the shopping centre it is within is very bad.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Irem

Excellent location, really spacious rooms, indoor car park, kids play area just around the corner, very central and really nice pool. They are dog friendly as well. We had such a lovely experience here. Thank you
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Easy for restaurants and shops. Hotel is clean and easy to use. Lifts are a bit confusing.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit dusty and rustic. In a good location.
Stayed 1 night in Jul 2024