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Colony Residences & Suites

2.5 star property

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Photo gallery for Colony Residences & Suites

Reception
Property video
Junior Room, 1 King Bed, Terrace | Private kitchen | Full-sized fridge, microwave, stovetop, espresso maker
Junior Double Room, 2 Double Beds, Terrace | Living area | 75-inch Smart TV with digital channels
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida Insurgentes Sur 253, Mexico City, CDMX, 06700
  • Place, Cibeles Fountain
    ‪3 min walk‬
  • Place, MUCA Roma
    ‪3 min walk‬
  • Place, Angel of Independence Monument
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, laptop workspace, blackout curtains

Premium Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, 2 Double Beds, Terrace

Junior Double Room, 2 Double Beds, Terrace | Minibar, in-room safe, laptop workspace, blackout curtains

Junior Double Room, 2 Double Beds, Terrace

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Terrace

Junior Room, 1 King Bed, Terrace | Minibar, in-room safe, laptop workspace, blackout curtains

Junior Room, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Multiple Beds

Premium Suite, Multiple Beds | Minibar, in-room safe, laptop workspace, blackout curtains

Premium Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Bed

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About this property

Colony Residences & Suites

Hotel with a 24-hour fitness centre, near Paseo de la Reforma
This smoke-free hotel features a 24-hour fitness centre, dry cleaning and a 24-hour front desk. WiFi in public areas is free.
Colony Residences & Suites offers 91 air-conditioned accommodations with minibars and espresso makers. 75-inch Smart televisions come with digital channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Colony Residences & Suites, you're just a quick walk from Avenida Insurgentes. Features include free WiFi in public areas, plus a 24-hour gym and dry cleaning service.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include a lift, a water dispenser and co-working space
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Angel of Independence Monument and a few minutes from Paseo de la Reforma
As a guest of Colony Residences & Suites, you'll find a 24-hour fitness centre, dry cleaning/laundry services, and a lift. WiFi is free in public spaces.

This Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift (91 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Built in 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Colony Residences & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 126 out of 174 reviews
Rating 8 - Good. 28 out of 174 reviews
Rating 6 - Okay. 11 out of 174 reviews
Rating 4 - Poor. 6 out of 174 reviews
Rating 2 - Terrible. 3 out of 174 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Staff extremely courteous, spacious room.
Stayed 6 nights in Oct 2025

8/10 Good

Jayson

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice and clean!
Stayed 10 nights in Oct 2025

10/10 Excellent

Jared

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and hotel was conveniently located.
Stayed 8 nights in Oct 2025

6/10 Okay

Susana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small kitchen, the floor look dirty The didn’t provide bottle water
Stayed 3 nights in Oct 2025

8/10 Good

Kalena

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
1.) location- we walked a LOT of places & everywhere uber was very affordable compared to the US. However you hear honks/horns almost ~20 hours a day if you have trouble sleeping with noise, its not for you 2.) safety- again we walked outside into the early morning and had no issues whatsoever 3.) staff- friendly upon check in & able to hold bags if you arrive before your room is ready 4.) rooms- housekeeping daily, cute layout with balcony. However beds could definitely be more comfortable. Beds were like full size, def smaller then queen Would recommend to friends/family.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michelle

Stayed 3 nights in Oct 2025

4/10 Poor

Sagar

Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness
Disliked: Amenities
Staff was very kind and courteous. Huge room with a fridge, microwave, and tableware. However it's clear this hotel is in development and there are a lot of odd choices: -- Room lighting is very uneven. The desk is in a corner that has no lights. Almost all of the lights are recessed, including in the bathroom. -- Bathroom layout is strange. Nowhere to hang a washcloth. The towel bar is not reachable from the shower. The bath mat can't be in front of the shower or the door won't open. No fan. -- This hotel has, truly, no amenities other than a gym. There are no public/shared spaces, no restaurant or bar. Location is very loud; sleep was difficult even with earplugs.
Stayed 4 nights in Oct 2025

6/10 Okay

SANG UK

Travelled with partner
Liked: Cleanliness, staff & service
We stayed on the 3rd floor. The location is great, but the building is right next to main roads. Loud traffic noise until 2am kept us from getting good night sleep. After 3rd night, we had to ask to change the room and they moved us to 9th floor, which had lesser traffic noise. If you are looking for a quite hotel, book at your own risk.
Stayed 5 nights in Oct 2025

6/10 Okay

Shawn

Travelled with group
Liked: Staff & service, amenities
First, the staff were incredible and very friendly!!!! Location is great. Very noisy place. You do not get much sleep with people coming and going as walls/doors very thin. We chose a balcony for beautiful view of city. It was beautiful but door needs to be high impact as ambulances, honking, police cars, people hollering all night for the 4 nights we were there.
Stayed 4 nights in Oct 2025

8/10 Good

Hayley Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still has some renovations happening so there were a few little hiccups. Overall a very nice clean room and helpful, friendly staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Olympia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best hotels I've ever stayed in. The room had everything we needed. The location was perfectly in the center with many restaurants, coffee shops, bars everything was walking distance. The staff was super friendly especially Gerardo. Gerardo was super friendly and attentive. We called for the hair blow dryer and they immediately brought it up. The room itself was clean. I would definetly stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Ann

Stayed 3 nights in Oct 2025

10/10 Excellent

Chris Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and great staff. Air conditioning was good. The staff was prompt to all our needs and the room was clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 7 nights in Oct 2025

10/10 Excellent

sergio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property. Close to everything and very helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Stayed 4 nights in Oct 2025

10/10 Excellent

Krystina

Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Room set up was great and customer service was excellent! Very polite, friendly and helpful staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff and service
Stayed 3 nights in Oct 2025

8/10 Good

pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good, but smoke alarm kept going off and 2 times they came up to see and couldn't find the problem and why it was only going off on their end and not my room, They couldn't figure it out either...
Stayed 2 nights in Oct 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and peaceful
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025