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Colony Residences & Suites

2.5 star property

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Reception
Property video
Junior Double Room, 2 Double Beds, Terrace | Living area | 75-inch Smart TV with digital channels
Junior Room, 1 King Bed, Terrace | Private kitchen | Full-sized fridge, microwave, stovetop, espresso maker
Premium Suite | Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Avenida Insurgentes Sur 253, Mexico City, CDMX, 06700
  • Place, Centro Cultural El Punto
    ‪2 min walk‬
  • Place, Cibeles Fountain
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, laptop workspace, blackout curtains

Premium Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, 2 Double Beds, Terrace

Junior Double Room, 2 Double Beds, Terrace | Minibar, in-room safe, laptop workspace, blackout curtains

Junior Double Room, 2 Double Beds, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Terrace

Junior Room, 1 King Bed, Terrace | Minibar, in-room safe, laptop workspace, blackout curtains

Junior Room, 1 King Bed, Terrace

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Multiple Beds

Premium Suite, Multiple Beds | Minibar, in-room safe, laptop workspace, blackout curtains

Premium Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Bed

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About this property

Colony Residences & Suites

Dry cleaning, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel.
Colony Residences & Suites offers 91 air-conditioned accommodations with minibars and espresso makers. 75-inch Smart televisions come with digital channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Colony Residences & Suites, you're just a quick walk from Avenida Insurgentes. Features include free WiFi in public areas, plus dry cleaning service and coworking space.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include a lift, a water dispenser and co-working space
  • Just a 2-minute drive from Angel of Independence Monument and a few minutes from Paseo de la Reforma
Colony Residences & Suites offers its guests dry cleaning/laundry services, a lift, and a water dispenser. WiFi is free in public spaces.

This Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift (91 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Built in 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Colony Residences & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 265 reviews
Rating 8 - Good. 43 out of 265 reviews
Rating 6 - Okay. 15 out of 265 reviews
Rating 4 - Poor. 8 out of 265 reviews
Rating 2 - Terrible. 9 out of 265 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Partha, McLean

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Rooms & Location was great but there was always a stink in the halways
Stayed 6 nights in Dec 2025

6/10 Okay

clarens

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The staff were friendly and helpful but the hotel needs some tlc. Hotel needs to be more prepared in case of an Emergency, we were there during Sismo and there weren’t helpful at all. No information were given to the guests during the Sismo.
Stayed 6 nights in Dec 2025

8/10 Good

deisy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This room has all the amenities for a long/short stay. I really liked that it’s located in a main Blvd. and in a good area (Roma, close to Polanco which is the high end area). I loved that the sheets smelled fresh, the towels were soft, pillows fluffy and room was clean. The only downfall is that the bed was too firm, while I enjoyed everything else about this hotel, I wish I got a better sleep. My other guest did not complain about the bed, everyone’s preference is different. The suite we had had a full kitchen and dishes.
Stayed 5 nights in Dec 2025

6/10 Okay

Lina

Travelled with family
Too noisy
Stayed 5 nights in Dec 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

8/10 Good

Ze Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! It was a little loud facing the street but the staff was incredible!
Stayed 6 nights in Dec 2025

8/10 Good

Jean, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Très bon service nettoyage de la chambre . Le service a la reception était très bien , bon accueil En général personnel souriant et courtois
Stayed 9 nights in Dec 2025

10/10 Excellent

Dinesh

Stayed 5 nights in Dec 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, staff & service
We got the 2 King bed suite. The Bad: It was supposed to be a balcony view but there was no balcony. There was not much of a view to be honest. I was pretty dismayed to find out there was no heating. After fiddling with the heat/A/C units in the room for 15 minutes, I realized that there was no way to get heat to come out, so I confirmed with the front desk that there in fact is no heat. It might have been okay not to have heat if I could’ve cuddled up in bed to watch TV, except that in order to watch TV in our room, you have to sit at the kitchen table in the dining area. Our stove didn’t work, but the guy at the front desk kindly offered us a key to another room so we could use the one in there. The electrical connection for ours was fixed the following day. The power went out a few times while we were there. The good: The service was very friendly. We had 2 full size bathrooms which were some of the nicest I’ve seen. Spacious and showers with good heating and water pressure. Neither good nor bad: The entire hotel (lobby, rooms) is full of tiny old black and white photos of people. This adds some unique history and personalization that you don’t see elsewhere. You may or may not go for the effect.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mandy

Stayed 2 nights in Dec 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay at Colony. The staff was friendly, the room was clean, and everything else was great. However, since it’s on a main road, it can be quite noisy. I used earplugs, and it wasn’t too much of an issue. If you’re a light sleeper, a room facing the main road might not be ideal. Overall, I highly recommend it.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sophia

Stayed 5 nights in Dec 2025

10/10 Excellent

Christina G

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very clean
Stayed 4 nights in Dec 2025

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed for three nights to explore Mexico City. The location was excellent and within walking distance of many attractions. The staff was very helpful, and I would definitely recommend this place. The only drawback was that there is no on-site parking. However, this is not their fault—there are several public parking options nearby, and we felt safe parking our car on the street.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
The location was great. The room was much bigger than expected, very nice and clean shower and friendly, attentive staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kwame

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, attentive & friendly staff, clean & spacious rooms
Stayed 3 nights in Dec 2025

10/10 Excellent

MIGUEL, Santa Cruz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern hotel close to a lot of good food and public transportation
Stayed 2 nights in Dec 2025

10/10 Excellent

Amiris

Clean rooms, friendly attentive staff, central location.
Stayed 5 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
This hotel was better than the mexico city hilton that we stayed at. The rooms are massive clean and advanced. Everything is new with smart TV, fridge, microwave. Showers and water pressure was amazing. The AC system was perfect. The windows is noise tight, you cant hear a thing even though we were on seconds floor. I was truly surprised how great the hotel was.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mayra Alejandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here and the quality of our room. We upgraded to the terrace king room on the 10th floor which is why I think we didn't experience the noisiness outside. The location is excellent and close to everything. Overall would stay here again and appreciated the service carrying our bags up to us and to our car. The only thing is they aren't very generous with extra water bottles etc but not a big deal.
Stayed 4 nights in Dec 2025

10/10 Excellent

Adrián

Stayed 3 nights in Dec 2025

10/10 Excellent

Angelica

The hotel was nice
Stayed 2 nights in Nov 2025

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very nice, especially with the full fridge/freezer, kitchenette etc. Nice to have a balcony but it was very loud, since right off of the main road. Beds were quite hard but otherwise, the room and service of the hotel staff was excellent.
Stayed 7 nights in Nov 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Nov 2025