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Hotel Casa Cuenca

3.0 star property

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Photo gallery for Hotel Casa Cuenca

Presidential Room | In-room safe, individually decorated, individually furnished
Classic Room, Courtyard View | In-room safe, individually decorated, individually furnished
Exterior
Presidential Room | In-room safe, individually decorated, individually furnished
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4 Cuernavaca Colonia, Condesa, Mexico City, CDMX, 06140
  • Place, Spain Park
    ‪2 min walk‬
  • Place, Mexico Park
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View | In-room safe, individually decorated, individually furnished

Classic Room, Courtyard View

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, individually decorated, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | In-room safe, individually decorated, individually furnished

Presidential Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

In-room safe, individually decorated, individually furnished

Grand Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa Cuenca

Hotel in Mexico City, near Paseo de la Reforma
This hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Casa Cuenca offers 10 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Satellite televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.
During your stay at Hotel Casa Cuenca, you're just a quick walk from Spain Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry and tour or ticket assistance
  • 12 minutes by foot from Paseo de la Reforma and a 3-minute drive from Angel of Independence Monument
As a guest of Hotel Casa Cuenca, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi.
For a fee, guests can enjoy breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast available for a fee

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel Casa CUenca Hotel
Hotel Casa CUenca Mexico City
Hotel Casa CUenca Hotel Mexico City

Hotel Casa Cuenca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 35 out of 50 reviews
Rating 8 - Good. 8 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Matthew

Unfortunately the rooms stay damp after showers because of a lack of fan. Cool nights
Stayed 4 nights in Nov 2025

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Nov 2025

8/10 Good

Abel

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff is friendly and professional. Amenities are good. Breakfast was great, should add bacon or sausage with the egg.
Stayed 4 nights in Nov 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities
Beautiful boutique hotel with attentive staff. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, amenities
Nice perfectly located hotel. Very quiet. Everyone was very nice and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool boutique hotel in a great area of CDMX
Stayed 7 nights in Aug 2025

10/10 Excellent

Terry, McLean

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 5 nights in Oct 2025

10/10 Excellent

redvers

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast had limited options: wider choice available if ordering off the menu. Simple, but tasty, and excellent cappuccino.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jason

Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and beautiful, the location is awesome. The only thing was the anoying sounds in the morning from the water pipes and the neighbors.
Stayed 3 nights in Sep 2025

10/10 Excellent

Roberto

Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer, Wyckoff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. Staff are wonderful, the rooms are beautifully finished, and the location is super, on a tiny plaza. Highly recommend it as a good location near great restaurants in a quiet neighborhood. Guests should be aware that it’s easiest to communicate with hotel on WhatsApp- they respond quickly to messages. Breakfast was included, and they graciously provided box breakfasts when we had early departures, but there are plenty of nearby cafes as options. Really the staff, particularly Amy, could not have been nicer and more helpful. A few notes to fellow travelers: rooms (at least the ones I could see) are accessed by a flight of stairs, and ours required a second flight. There really aren’t chairs in the room nor much space to leave your open suitcase on a floor or shelf, so plan on unpacking. Our room had a cute terrace but with heavy rain in the evening, it was too wet to sit out on in the morning, so in our case not worth paying extra for. But really a lovely small hotel, nice amenities, and a great team of people!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline, Boise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, we walked to two beautiful parks and many restaurants while we were there on a short visit. We found the room quite dark, although well appointed with a nice terrace. The staff was wonderful, extremely helpful and very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Stayed 3 nights in Jun 2025

2/10 Terrible

Jason

Stayed 5 nights in Jun 2025

6/10 Okay

Drew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this hotel. The design was minimalist with warmth from organic materials. Bathrooms are beautiful and colorful—wonderful shower, really nice high-quality products that smell so good. Rooms very thoughtfully designed for comfort. Location great— quiet but close to shops and food. The restaurant matched the quality of the hotel. Inspired, refined food in a relaxed atmosphere. Lots of choices for seating. Delightful stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Francisco

Travelled with family
Casa Cuenca exceeded our expectations! It was beautiful and in a great location—the neighborhood was pretty and extremely walkable to shops, food, and more. The staff was incredibly attentive and friendly, and the restaurant attached served delicious and fresh food. We ate complimentary breakfast there almost every morning of our trip. Would definitely recommend and would stay there again if i return to Mexico City.
Stayed 4 nights in Jun 2025

10/10 Excellent

Barak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Hotel was clean, secure and in a great location for walking around to bars, shop, restaurants and parks. On site restaurants and bar were great as was the service. Morning breakfast was delicious. As others noted with the presidential suite, it does sit above the restaurant which made it a bit noisy but the entire area is pretty lively so it was not that disruptive but something to keep in mind when booking that room specifically. Besides that, the room and bathroom were spacious - clean and comfortable. Friendly and helpful hotel staff. Shout out to Emilio at the bar. Only criticism was the room service, specifically the wash cloth refresh - we didn’t receive any wash clothes 2 days in a row and upon asking the staff for clean ones we were told “they were out”. How do you run out of wash clothes…. Certainly would stay here again and highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5++ hotel. The service is great, the restaurant serves excellent food, and the architecture is impressive. On top of that, it is very well situated. Definitely a gem!
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, unique hotel with excellent restaurant

We absolutely loved our stay at Hotel Casa Cuenca. The space is stunning -- so unique and thoughtfully designed. Perfectly located in the vibrant Condesa neighborhood, very close to Roma too. Our room did not have a lot of extra space for suitcases or moving around, but we did not mind. An easy concession, given the private outdoor space we got to enjoy. The breakfast at Maleza Restaurant on site was so good that we went back for dinner, which was also excellent. Service outstanding at reception too. We would certainly stay here again!
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Casa Cuenca helped make our first trip to Mexico City even more special. The location is perfect within the Condesa area. The staff was not only helpful but caring; making sure that our needs were met. The hotel is very clean! Thank you to all for a wonderful time in CDMX!
Stayed 6 nights in May 2025

8/10 Good

Roxana

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Kristina, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 5 nights stay at Casa Cuenca. The staff was friendly and attentive, the bartender was very welcoming and spoke English very well so was great to talk to. Receptionist however didn’t speak English well. The hotel interior design was amazing, very stylish with quirky details like cool bathrobes, lights and other accessories. It was a pleasure to stay in this kind of atmosphere, and would definitely recommend to stay there.
Stayed 5 nights in May 2025