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Hotel Principal

4.0 star property

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Photo gallery for Hotel Principal

Porch
Front of property
Hallway
Hallway
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Gym
  • Room service
  • Housekeeping

Explore the area

View in a map
Bolivar 29, Col. Centro, Mexico City, CDMX, 06000
  • Place, Palacio de Bellas Artes
    ‪5 min walk‬
  • Place, Alameda Central
    ‪7 min walk‬
  • Place, Zócalo
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room Superior

  • 20 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room

  • 16 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Quadruple Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room Superior

  • 20 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Family Room -8 guests- Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room -8 guests- Superior

  • 20 sq m
  • Sleeps 8
  • Free Wi-Fi

View all photos for Habitacion Confort - Family Room

Habitacion Confort - Family Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Habitacion Confort - Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Principal

This smoke-free hotel features a restaurant, a fitness centre and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel Principal offers 80 accommodations with a safe and an iron/ironing board. 32-inch LCD televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Principal. During your stay, you're just a quick walk from Palacio de Bellas Artes. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Terraza Principal
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Palacio de Bellas Artes and 10 minutes on foot from Zócalo
There's a restaurant on site. Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at Hotel Principal.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to noon and at the weekend from 8:00 AM to noon.
Terraza Principal – This restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 180 for adults and MXN 120 for children
  • A restaurant

Restaurants on site

  • Terraza Principal

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Principal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 180 for adults and from MXN 120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Principal Mexico City
Principal Hotel
Principal Mexico City
Principal Hotel Mexico City
Hotel Principal Mexico City
Hotel Principal Hotel
Hotel Principal Mexico City
Hotel Principal Hotel Mexico City

Hotel Principal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Jan 2026

8/10 Good

Uriel

Stayed 1 night in Jan 2026

6/10 Okay

Claudia

Stayed 2 nights in Jan 2026

10/10 Excellent

Silas

Stayed 6 nights in Jan 2026

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicacion
Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, amazing location. Very service oriented and friendly
Stayed 5 nights in Jan 2026

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't stay
Stayed 4 nights in Jan 2026

10/10 Excellent

William

Stayed 2 nights in Jan 2026

6/10 Okay

Jose Manuel, BERWYN

Liked: Staff & service
The bathroom is so small. Also, the walls and doors are so thin that you can hear everything from any of the rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Manuel, HB

Liked: Cleanliness, amenities, property conditions & facilities
very cozy
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Stayed 2 nights in Jan 2026

6/10 Okay

Lynda

Stayed 9 nights in Jan 2026

10/10 Excellent

MARTI

Liked: Cleanliness, property conditions & facilities
Great room
Stayed 1 night in Jan 2026

4/10 Poor

Romualdo

Travelled with family
Disliked: Staff & service, amenities
Was just here with a reservation of three nights. They only took a deposit which I was charged the day before my fist night. I was surprised I didn’t get the option to just pay my whole reservation in advance. Be careful, even with an unpaid reservation done in advance, they will try to charge you a different fee, in my case I was getting charged double the amount for the unpaid balance. During the reservation process, it only gave me the option to pay a deposit and to pay the rest at the hotel. Since I’m bilingual, I was able to talk to them and made them honor the fee on the unpaid reservation. Seems like they are trying to take advantage of the tourists. Be careful and look for another place around, there are plenty of hotels to chose from. Not to mention the rooms were very small. Just a very basic room.
Stayed 3 nights in Jan 2026

4/10 Poor

Yoselin

Stayed 3 nights in Jan 2026

8/10 Good

Omar N

Stayed 1 night in Jan 2026

10/10 Excellent

Raquel, Murfreesboro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Jan 2026

10/10 Excellent

Mauricio

Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, quiet, and comfortable. Excellent staff and location. I would stay here again. A good value for the price.
Stayed 1 night in Jan 2026

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities
Normal but no coffee maker
Stayed 4 nights in Jan 2026

10/10 Excellent

Rianna

Stayed 2 nights in Jan 2026

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good time there with my family.
Stayed 2 nights in Dec 2025

4/10 Poor

yazmin rodarte, burlington

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not cleaned well, the shower water didn’t have a lot pressure, the water kept coming and going . Was very frustrated with it. It was a loud hotel. You could hear open the doors and screams of the kids in the night. Some of the staff was nice but some were rude when I complained about the noise and asked to be moved . The only staff nicer Juan from reception he was super nice!
Stayed 4 nights in Dec 2025

10/10 Excellent

Sofia

Stayed 1 night in Dec 2025

8/10 Good

John, Lynden

Stayed 3 nights in Dec 2025