4/10 – Schlecht
Ruth
Mit der Familie gereist
5. Okt. 2025
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
This hotel is very charming and is in a great location. However it was not very accomodating. We were give a room on the 5th floor . There was no elevator ,so we would have to climb 5 flights of stairs with about 24 steps to each floor. The rooms had tall ceilings so the that made each flight steep. We asked for a closer room since I am an older woman with bad knees. I appreciated that they were able to find a second floor room. However, they wanted me to contact Expedia for permission to change my room with a refund. I asked about the difference in price and they said they couldn't give that information . Then they informed me that the room was more expensive and I would have to pay the difference. I argued with them about accommodations and they agreed to call it even. They ended up charging me $16. The room had a stained glass window that allowed the hallway light to shine in at night. That with an uncomfortable bed made sleeping at night almost impossible. The free breakfast wasn't worth it.I didn't eat my old donut or drink my watered down coffee. My son ended up booking another hotel to get rested up before his international flight. Very dissapointing!
Ruth
Aufenthalt von 2 Nächten im September 2025
