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NH Collection Mexico City Reforma

4.0 star property

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Photo gallery for NH Collection Mexico City Reforma

Outdoor pool
Premium Room, Terrace (2 Double Beds) | Premium bedding, minibar, in-room safe, desk
Meeting facility
Exterior
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Liverpool No 155, Mexico City, 06600
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Place, U.S. Embassy
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(79 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

8.2 out of 10
Very good
(35 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (View)

Suite, Terrace (View) | Premium bedding, minibar, in-room safe, desk

Suite, Terrace (View)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (2 Double Beds)

Superior Room (2 Double Beds) | Premium bedding, minibar, in-room safe, desk

Superior Room (2 Double Beds)

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium Room (2 Double Beds) | Premium bedding, minibar, in-room safe, desk

Premium Room (2 Double Beds)

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | Premium bedding, minibar, in-room safe, desk

Premium Room, Terrace (View)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, Terrace (2 Double Beds)

Premium Room, Terrace (2 Double Beds) | Premium bedding, minibar, in-room safe, desk

Premium Room, Terrace (2 Double Beds)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Galeria Plaza Reforma
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 3,320 reviews
The price is CHF 149
includes taxes & fees
25 Mar - 26 Mar
Galeria Plaza Reforma

About this property

NH Collection Mexico City Reforma

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the breakfast at NH Collection Mexico City Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument
  • Airport, local-area and shopping centre shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Mexico City Reforma offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
NH Collection Mexico City Reforma has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (MXN 208 per day)
  • Valet parking on site (MXN 208 per day)
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 17 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self-parking fee: MXN 208 per day
  • Valet parking fee: MXN 208 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Mexico City Reforma offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

NH Collection Mexico City Reforma Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 802 out of 1480 reviews
Rating 8 - Good. 324 out of 1480 reviews
Rating 6 - Okay. 161 out of 1480 reviews
Rating 4 - Poor. 99 out of 1480 reviews
Rating 2 - Terrible. 94 out of 1480 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very nice and spacious. Will definitely recommend.
Stayed 5 nights in Dec 2025

10/10 Excellent

JOHN

Stayed 4 nights in Dec 2025

8/10 Good

lisa

Stayed 3 nights in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
great front desk
Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was extremely helpful and friendly. Everything was perfect!
Stayed 4 nights in Nov 2025

10/10 Excellent

Katerine

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff very nice, good location and nice breakfast.
Stayed 4 nights in Nov 2025

10/10 Excellent

Laura

Liked: Staff & service, amenities
El hotel es bonito y Estilo moderno. Lo Que no nos encanto es que se escucha súper fuerte el ruido del vecino de la habitación.
Stayed 2 nights in Nov 2025

4/10 Poor

Amanda, TORONTO

Travelled with group
Disliked: Amenities
Staff was friendly and the rooms themself were nice and clean but the first night there was a club playing loud bass music till 4am. We were able to switch rooms the next night to a smaller but quieter room although the heat didn't work and we were so cold. They sent blankets and heaters which helped a bit but was still unacceptable. The area was not the best but close enough to walk or uber to nicer areas. Another issue was they sent maintenance men unannounced to fix a light but they smelled of chemicals and proceeded to move the bed and touch all the bedding. I spoke with the manager for compensation which I am still waiting to hear back from. I would never stay here again.
Stayed 5 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and spacious and the staff were courteous and helpful. Breakfast was excellent and the service was very good. The only reason I gave a 4 instead of 5 stars was the very loud music that came from a rooftop bar nearby and went on till 4 or 5 am at weekends. The manager needs to address that with the city and the police.
Stayed 6 nights in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Courteous staff. Older building, but well maintained. A/C was great. Location was great too.
Stayed 5 nights in Oct 2025

10/10 Excellent

Arturo

Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
clean room, great staff.
Stayed 8 nights in Oct 2025

10/10 Excellent

MARIA JOSE

Business traveller
Liked: Cleanliness, staff & service, amenities
5*
Stayed 1 night in Oct 2025

6/10 Okay

Julio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great for walking around and near main areas of Reforma. It was good but overpriced perhaps because of location. Staff was kind and helpful but the rooms are starting to show slight neglect. Our door was not working, restroom had some minor problems but staff solved the issues right away.
Stayed 2 nights in Oct 2025

8/10 Good

VERONICA

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very clean, and the staff was so nice. Love it here
Stayed 6 nights in Oct 2025

8/10 Good

Abimael

Liked: Cleanliness, staff & service, property conditions & facilities
We tried to get an early check in as we arrived at 6:00 am and they wanted to charge us
Stayed 5 nights in Oct 2025

10/10 Excellent

Armando, Wonton

Stayed 1 night in Nov 2025

2/10 Terrible

Javier

Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and big. Area was nice. Staff were friendly. No complaints at all. Great area to stay too and very safe
Stayed 3 nights in Oct 2025

10/10 Excellent

Isabel N

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean rooms, friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kellyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Bernardo Andres, Quito

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Los amenities del cuarto podrían mejorar. Cambiar toallas, tener plancha, revisar control de la televisión
Stayed 7 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Sep 2025

10/10 Excellent

Saul

Stayed 1 night in Oct 2025