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Capital O Hotel Rolovi Cancún

2.5 star property

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Photo gallery for Capital O Hotel Rolovi Cancún

Lobby
Lobby
Lobby
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
SM 63, MZ 29, LT 14, Av. Chichen and Exp, Cancun, QROO, 77513
  • Place, Mercado 23
    ‪8 min walk‬
  • Place, Las Palapas Park
    ‪13 min walk‬
  • Place, Plaza 28
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, pillow-top beds, desk, free WiFi

Standard Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, pillow-top beds, desk, free WiFi

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, pillow-top beds, desk, free WiFi

Superior Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Premium bedding, pillow-top beds, desk, free WiFi

Standard Triple Room, Multiple Beds

  • 16 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Studio, 1 King Bed

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Capital O Hotel Rolovi Cancún

Hotel connected to the convention centre in Cancun with free parking
This smoke-free hotel features dry cleaning, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
Capital O Hotel Rolovi Cancún offers 39 air-conditioned accommodations, with free toiletries. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Capital O Hotel Rolovi Cancún, you're connected to the convention centre and just a quick walk from Mercado 23. You'll find features such as free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes rowing/canoeing
  • Just a 4-minute drive from Cancun Mall and a few minutes from Plaza Las Americas
Capital O Hotel Rolovi Cancún offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. The business-friendly Capital O Hotel Rolovi Cancún also features dry cleaning/laundry services, a front desk safe, and a television in common area. Self parking is free.

This Cancun hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free self parking on site

Things to do

  • Rowing/canoeing
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Capital O Hotel Rolovi Cancún

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Capital O Hotel Rolovi Cancún Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

10/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Maria De Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Very nice staff
Stayed 5 nights in Nov 2025

2/10 Terrible

Tyler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was a stone slab with a mattress on top, extremely uncomfortable, the shower didnt have hot water, the staff was nice I liked that part the entire area around the hotel were abysmal. Someone tried to break into my room while I was there... I left early and didnt look back. I had to book another hotel for fear of my safety.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sahil

Liked: Cleanliness, amenities, property conditions & facilities
All staff was great! Teresa was fabulous
Stayed 2 nights in Nov 2025

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities
Very courteous staff at both check in and check out. Room was clean and a/c was cool. Will return in my way back out of country...
Stayed 1 night in Nov 2025

10/10 Excellent

Thuy

Liked: Cleanliness, amenities, property conditions & facilities
The staff consistently demonstrates courtesy, kindness, helpfulness, and professionalism, always offering a smile and greeting upon every encounter. They made me feel like we're friends. I'm really grateful for how they treated me. ❤️❤️❤️ The hotel's accommodations are clean. It is situated in a tranquil and perfectly located neighborhood, offering excellent walkability. I appreciate the upstairs accommodations, which include a balcony, a table, and a chair. My room is cleaned daily. The hotel provides both shampoo and body wash. I HIGHLY recommend Rolovi Hotel, particularly for solo travelers. I felt safe throughout my entire stay.
Stairway to the first floor.
Rooms with two beds
View from the balcony
Sink
Stayed 1 night in Oct 2025

10/10 Excellent

Reenu

Stayed 2 nights in Sep 2025

10/10 Excellent

Dalmiro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in the downtown area of Cancun
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this place. I stayed there for 4 nights; I was in Cancun to see my dentist. The place is kind of old, but they have put a lot of work into fixing it up. The reception area/building has (it appears) recently been re-stuccoed. It looks very clean, nice and classy. The women at reception were extremely nice. Teresa even helped save me when I went out for a walk and got lost. My room was freshly painted or re-stuccoed. It looked very nice and was spotlessly clean. A bug or two snuck in thru the small gaps around the door, however. But living in Florida, I get the same thing from time to time. I think the bugs were trying to enjoy the air conditioning of the room, and not about uncleanliness, as the room was spotless. Shower was older looking, but the water gushed out strong and it was hot. Never cooled off on me, which has happened to me at larger more expensive places in Cancun. Bed was huge and extremely comfortable. I will definitely visit again. It's well worth the cost; especially since it was very inexpensive. The bad thing: The name was changed, and now even on this site, it has Hotel O Rolovi Cancun. The O is not even used at the hotel that I can see. This made the place a nightmare to find. Siri never could do it, and my taxi drivers had a very hard time. It makes a difference if you are like me, and go off and get lost. Otherwise, the place is super.
Stayed 3 nights in Aug 2025

6/10 Okay

Graciela

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
They charged my luggage twice 😩
Stayed 3 nights in Jul 2025

10/10 Excellent

OLGA LIDIA

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La habitacion muy limpia, amplia, ventilada y comoda. El personal muy atento y amable. Muy cálidos. Servicios buenos y apoyo incondicional del personal para solicitar alimentos y bebidas.
Stayed 2 nights in Nov 2025

10/10 Excellent

dianiita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, la atención de los recepcionistas todo bien. Muy limpia.
Stayed 1 night in Nov 2025

8/10 Good

MATSUYAMA

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方がとても親切でした！
Stayed 4 nights in Nov 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service
En general es muy recomendable
Stayed 1 night in Oct 2025

8/10 Good

Pastor Erik

Travelled with partner, Travelled with group
Liked: Cleanliness
Habitaciones limpias, considerando el precio es un buen lugar para hospedarse. Yo lo use solo el dia que llegamos y el ultimo dia ya que de ahi partiamos al siguiente dia al hotel en que reservamos toda la semana y solo regresamos la ultima noche por que al dia siguiente saliamos al aeropuerto. Asi que lo seguire usando como hotel de paso. Las camas son cómodas y en general se ve todo limpio. El personal es muy amable y atento. Si andas a pie no hay muchas opciones cerca para comer, y la zona se ve un poco insegura en la noche. Para que lo consideren.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pit, Hamburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich hatte das Zimmer 117. Alles Sauber auch die Betten gut. Dusche hatte warmes Wasser was nicht überall in Cancun selbstverständlich ist. Das Personal, beim Chec in höflich und kompetent. Late chec out möglich für 15 USD. Alles in allem eine sehr gute Erfahrung. 15 min Fußweg zum ADO Terminal ist auch okay
Stayed 1 night in Oct 2025

10/10 Excellent

JORGE A.

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities
Habitacion limpia y buen aire avondicionado
Stayed 2 nights in Sep 2025